Ist seemed to me that I received the wrong items. It it was a misleading description. Or maybe I got it a bit wrong but when I tried to solve this problem with the customer service (UK) they were... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Amazing quality Jersey. Customer service was always responsive and always helpful with all my doubts and concerns. My order took long but that’s understandable as I am in another country, however, I w... Näytä lisää
The shirt was dispatched quickly and arrived in the US from England in a reasonable time after going through customs. The shirt was exactly was I ordered and was authentic. I had a question and they r... Näytä lisää
Overall the product shipped very quickly for international, was delayed in customs but that’s likely due to World Cup. Product looked nice but was disappointed that it was the wrong size as they don’t... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Subside Sports
Yrityksen kirjoittama
About Subside Sports
Subside Sports is one of the original online retailers for official football shirts from the world's leading suppliers. Formed in 1994, we specialise in authentic soccer kits from Nike, adidas and Puma, with the widest range of official shirt printing for all the top players.
From Barcelona, Liverpool and Inter Milan, to the new World Cup kits of Argentina, England and Spain, we offer the widest range of hero kits and patches possible.
With operations in the UK, US, Germany, Holland, Switzerland and Australia, we aim to bring the very best products to our customers.
Yhteystiedot
Yhdistynyt kuningaskunta
- 01647 632006
- sales@subside.co.uk
- www.subsidesports.com
4,4
Erinomainen
383 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 71 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Quick delivery
Once the item was back in stock it was delivered swiftly as promised.
12. kesäkuuta 2026
Swift service
1. kesäkuuta 2026
Order with confidence
Ordered product arrived relatively fast and in perfect condition
11. kesäkuuta 2026
Great product and service was helpful.
11. kesäkuuta 2026
Customer service was bad
Delivery was slow. Customer service was rude. And when I received my package my experience leading up to it ruined the excitement
10. kesäkuuta 2026
I didn't receive my order !!
27. huhtikuuta 2026
Vastaus yritykseltä Subside Sports
hi, many thanks for your message. We're sorry that the order has not arrived, but the arrived from the UK to United Arab Emirates on 4th May, a delivery was attempted and the local company reportedly left a note regarding attempting another delivery. Please email sales@subside.co.uk and we will see if the order has been return to us in the UK, or if it is still at your local depot.
These people sent me a misprinted…
These people sent me a misprinted jersey, admitted fault, then had the audacity to ask me to return it at my own time as I explained I am unable to take time off work to get to a post office.
When I pushed back, their generous solution was a 50% refund. Half my money. Gone. For a product I cannot use and never asked for.
I am being financially punished for their incompetence. They made the mistake, they keep half the money, and I am left holding a piece of garbage.
This company is a disgrace. Their customer service is an insult and their quality control is non-existent.
Anyone who gives them your money deserves fair warning: when they stuff up your order, and they will, you are on your own. Avoid at all costs.
22. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Subside Sports
Hi, appreciate your response and our apologies for the mistake. We did also offer to refund your order in full because the location of the front number was absolutely in the wrong place, totally our human error. We will arrange a collection of the shirt at your convenience, and refund you in full. Customer Services will contact you again directly to arrange. Apologies again.
Fantastic quality, quick delivery
Fantastic, super quick delivery. Absolutely love the quality of the shirt! Would be happy to use you again!! Many thanks
8. kesäkuuta 2026
Had the Brazil training top which i…
Had the Brazil training top which i wanted at really good price also the choice of Worldwide shirts of amazing countries with printing and patches
8. kesäkuuta 2026
Absolutely devastated their number…
Absolutely devastated their number prints completely ruined my new England shirt. I have been printing my own shirts for over 20 years. I have done so many and I use machine and also iron when needed. In all my years I have never come across anything like this before. The number would just not stick properly and the plastic would just not peel. I tried so many ways but the number would just rip if I attempted to pull away from the shirt. They must be faulty??? I have never come across anything like this? My new England World Cup shirt is completely ruined because of this. I definitely can not recommend buying any of their numbers or lettering or anything like that. I’m now without a shirt for the World Cup. How can something so simple go so wrong? Maybe I was unlucky and just got a dud one??? But that does not help now my shirt is ruined. I have pictures and videos of this. I have no response from them as of yet.
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Subside Sports
Hi Nathan, I think this may be an overlap as we have already spoken by email. We will of course investigate the issue thoroughly, but our prints come directly from Elms/IDUnlimited. The only official supplier of England prints. We will discuss with them directly and see what could have gone wrong.
I ordered this on June 5th and got it…
I ordered this on June 5th and got it the 18th, grandsons birthday already passed. He will like it but
I wished I had known how small it was and I would order a ten. Quality no better than a $12 shirt in Ocean City. It cost me $50!!! Will not order anymore.
5. kesäkuuta 2026
Vastaus yritykseltä Subside Sports
Hi, we're very sorry that the T-shirt wasn't satisfactory. The delivery time quoted for the US is 10-14 days, but absolutely no problem to return to us for a refund. Please contact sales@subside.co.uk so this can be arranged.
You tricked me, sold me a defective jersey
You guys pulled a fast one on me. You had a Barcelona Lamine Yamal jersey on Sale and did not indicate that it was defective, or at least not up to standard. The name on the back was not placed properly.
I would like a partial refund as this has been the worst experience I've had with you guys, and I've been buying from you for 10+ years.
27. toukokuuta 2026
Vastaus yritykseltä Subside Sports
Hi Roberto, we're very sorry about this. You know the pride and care we take over these shirts, and print everything ourselves in-house. If there has been a human error then we can only apologise and of course we'll set you straight. Please could you email through a photo of the shirt to admin@subside.co.uk and we'll either get you a replacement or work something out. We'd never leave you high and dry! kind regards Subside
Great selection of products and timely…
Great selection of products and timely delivery. I was a little worried because of the international shipping but everything turned out ok.
3. kesäkuuta 2026
Vastaus yritykseltä Subside Sports
Brilliant to hear! Thank you for taking the time to leave us the review. Hope you're enjoying the World Cup!!
Brilliant customer service
Fantastic company. I placed an order and wanted to double check something. Phoned in and Steph was so helpful. She even kept me updated with emails. Nothing was too much hassle. Superb customer service. I will recommend to others without a doubt
17. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Subside Sports
Thank you so much, we have passed this on to Steph who I'm sure will appreciate the feedback. Might even get her a Kit Kat Chunky for being a star. Thanks again!
Quick and high quality
3. kesäkuuta 2026
Vastaus yritykseltä Subside Sports
Brilliant, thank you for leaving your review. Hope you're enjoying the World Cup... still a long way to go.
Vastaus yritykseltä Subside Sports
Thanks Jason, really appreciate you taking the time to leave a review. Always let us know if there's anything we help with.
Thank you Sarah for a five star…
Thank you Sarah for a five star performance getting my Croatian top to me and updating postage to 24hr so that it got to me before I fly out to the US. Fantastic quality with player name and numbers. Have used Subside previously but never had to contact before. If you want a specialist replica football top with extras they are a great place to start. Once again thank you
10. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Subside Sports
Thanks Ken, really appreciate the reply and have passed on to Sarah! Have a fantastic time at the tournament. We're all very jealous.
actually a really nice jersey
actually a really nice jersey, and did not take long to get to me in the US, just around a week and a half. can't wait to wear it to my world cup game
28. toukokuuta 2026
Vastaus yritykseltä Subside Sports
Amazing, US customs obviously all soccer fans at the moment! Glad everything went well, and we really appreciate you taking the time to review! Enjoy, from all of us over the other side of the pond.
DPD have lost my parcel
DPD have lost my parcel. I have contacted your sales team and I have heard nothing even though it has been well over a week now
27. toukokuuta 2026
Vastaus yritykseltä Subside Sports
Hi, apologies for this problem, I have asked our customer service team to contact you directly again on this matter tomorrow. We only use Royal Mail tracked services for UK deliveries and they insist that the item has been delivered on their tracking window. We have requested proof of this delivery from them, but this can take a few days to receive a response.
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