Stuarts London Arvostelua 

242
•
TrustScore 4/5 tähteä

4,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Ordered a pair of Rockport boots on Tuesday at 11am, ordering was easy & straight forward, picked my delivery time of next day between 1pm-5pm,arrived at my door at 1.15pm. Great service.

Yritys on vastannut

Saanut 1/5 tähteä

Cancelled order within ten minutes as I realised I had made a mistake. No response and the order was shipped anyway. A week and a half later and I've still not had any response to my emails. Extremely... Näytä lisää

Saanut 5/5 tähteä

Brilliant store. Bought a Carhartt WIP detroit jacket on Thursday, it arrived on Saturday with standard shipping. If ordered before 3pm, it’s dispatched on the same day which is a rarity for online st... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Great experience shopping here, they are quick to deliver, returns process is easy and they have a lot of stock to choose from. One downside is the sizing, other shops show the exact measureme... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Miestenvaateliike
  2. ja myös
  3. Kenkäkauppa
  4. Vaateliike

Yrityksen kirjoittama

Stuarts was founded in the heart of West London in 1967 with opening a store in Shepherds Bush. We are famously known for our contribution to the Mods and 80s Casuals subculture. Stuarts London became the ultimate destination for fashion-focused Lads, travelling from all areas of England. As QPR football team was in the premier league, The Lads would use the match days as an excuse for a shopping trip to Stuarts, coaches would park outside, to catch all the latest sought after brands. It is well known that on match days Stuarts would be mobbed with customers. Some-days a queue would even stretch outside the shop. Today we pride ourselves on bringing you a great choice of luxury & heritage menswear from brands that we carefully select from around the world. For those who love retro fashion, the store still stocks a selection of the vintage brands that helped build our foundations like the iconic Baracuta Harrington jackets to Danner boots. We are an official authorised stockist of every brand we display which confirms our product authenticity.


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

242 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 62 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,2

Kaikki arvostelut

(242)

32 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Fast shipping and easy returns

Purchased a Patagonia jacket in 2 sizes. Delivery was fast and returns handled easily. Would defo use again.

18. syyskuuta 2025
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Hi A Soden,

Thank you for your great feedback! We're glad you had a smooth shopping and return experience. We look forward to serving you again soon.

Best regards,
Stuarts London

Saanut 5/5 tähteä

Excellent service

Excellent service, professional, great delivery and follow on servic. Thank you

17. syyskuuta 2025
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Thank you so much for your wonderful feedback! We're thrilled you love the Lois Jeans jacket and that our service met your expectations. Your support means a lot to us. Looking forward to serving you again!

Saanut 5/5 tähteä

Recently found a classic Lois Jeans…

Recently found a classic Lois Jeans jacket. Perfect in everyway. Stuarts customer service is impeccable, communication and scheduling leaves no doubt re delivery. Congratulations on a number 1 in independent retail. Deserved.

4. syyskuuta 2025
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Thank you so much for your wonderful feedback! We're thrilled you love the Lois Jeans jacket and that our service met your expectations. Your support means a lot to us. Looking forward to serving you again!

Saanut 5/5 tähteä

Absolutely Fantastic!

I made a mess of the delivery, but these guys sorted it out no dramas and no extra charge… absolutely fantastic company!

11. syyskuuta 2025
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Thank you for your kind words! We're glad we could sort everything out smoothly. Appreciate your support and look forward to serving you again!

Saanut 5/5 tähteä

Superb service and quality

From start to finish Stuarts have been excellent.
I wanted to order a tracksuit top however my size was not in stock. They informed me as soon as it was. The ordering system was simple and efficient and i received it the next day. Fantastic service and quality from start to finish

9. syyskuuta 2025
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Glad the ordering process was smooth and that you received your item promptly. We appreciate your support and look forward to serving you again!

Saanut 5/5 tähteä

Quick delivery and good communication

Quick delivery and good communication. Will use again!

4. syyskuuta 2025
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Thank you! We're glad you had a great experience. Looking forward to serving you again soon!

Saanut 5/5 tähteä

Fantastic customer service

Fantastic customer service, quick to respond to emails. Fast dispatch and quality products. I had to return an item for exchange for a larger size and was very pleased with the speed of service. Will definitely be shopping here in the future

8. syyskuuta 2025
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Thank you for your lovely feedback! We're glad you had a positive experience and that you're happy with our service and products. We look forward to seeing you again soon. Cheers!

Saanut 5/5 tähteä

Stuart's went the extra mile to make…

Stuart's went the extra mile to make sure the leather jacket we ordered got delivered and saved till we got back from holiday. Superb customer service. I can see why this company is still in business after being EST in 1967. Thank you Stuart's. Regards gary and viktoria

5. syyskuuta 2025
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Thank you so much for your kind words!! We're thrilled to hear Stuart's went the extra mile to make sure your leather jacket was delivered safely. It means a lot to us. Hope you love your jacket and we look forward to serving you again. Best regards!

Saanut 5/5 tähteä

Recently purchased a pair of trousers…

Recently purchased a pair of trousers from Stuart’s that were too small. Emailed customer service to arrange return and replacement and they could not have been more helpful. Arranged to expedite postage of bigger size same day as I need them for holiday and the communication and service was first class. Great website full of cracking clothing. Would highly recommend them. First class

4. syyskuuta 2025
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Thank you so much for your fantastic review! We're thrilled to hear you had a great experience with our service and that you're happy with the clothing. We appreciate your recommendation and look forward to serving you again! - Stuarts London.

Saanut 5/5 tähteä

So pleased Stuart’s are still around

So pleased Stuart’s are still around. Remember getting my Sergio , Diadora and Lois from them in the 80’s when I grew up in Bush. Still using them now. Great service. Fast delivery and great items. Plus the store has the best name. Thanks.

31. elokuuta 2025
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Thank you for your lovely message! We're delighted to hear you've been with us since the 80s. Appreciate your support and kind words — we look forward to serving you for years to come! -Stuarts London

Saanut 5/5 tähteä

Excellent shop

Excellent shop. Apart from them stocking such great brands/products when I had a problem (my mistake) they sorted things out for me in a matter of minutes, I can’t speak highly enough of them 👌

30. elokuuta 2025
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Thank you so much for your kind words! We're glad we could help and appreciate your support. Looking forward to serving you again!

Saanut 5/5 tähteä

Would shop here again

Shipping to Australia is a little bit expensive but otherwise the customer service and follow up was fantastic. Great range of quality products and competitive prices. Even refunded me the difference when the item I ordered went on further discount the next day!

22. heinäkuuta 2025
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Hi Christopher, Thank you for your kind words! We're glad you enjoyed our product range, prices, and customer service. We’re also happy we could refund the difference when the item went on sale. We look forward to serving you again!

Saanut 1/5 tähteä

Just getting the item is a nightmare….

Just getting the item is a nightmare….

No option to have anyone other than Royal Mail who are absolutely atrocious….Every other delivery company manages to use common sense and leave in a safe place….Royal Mail knock and run….there was someone home both times and a dog that barks!!

29. heinäkuuta 2025
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Hi Neil, Thank you for your feedback. We're sorry to hear about your experience with the delivery. We understand how frustrating this can be and appreciate your comments.

Saanut 5/5 tähteä

First time customer

Ordered for the first time through Stuart’s, quality of clothes were amazing and so was the delivery times.

I ordered a size too small on one item and the correspondence with the sales team via email was accommodating and quick.

Will definitely be ordering from them again.

28. heinäkuuta 2025
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Hi James, Thank you for your kind review! We're glad you enjoyed the quality, fast delivery, and our team's quick response. We look forward to your next visit. Thanks for choosing Stuart’s!

Saanut 5/5 tähteä

Excelente experiencia de compra

Hola soy de Argentina y compre calzado en la tienda. La verdad que estoy sorprendido por la cordialidad y liderazgo de las personas que me dieron soporte. Muy conforme con el producto y con el manejo del cliente. Muchas gracias Stuarts London

4. heinäkuuta 2025
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Hi Leonardo, Thank you so much for your kind words! We're delighted to hear you're satisfied with our products and service. It’s a pleasure to serve customers from Argentina. We look forward to assisting you again. Thanks for choosing Stuart London!

Saanut 5/5 tähteä

Excellent

My usual site were out of stock on a certain item I found on stuarts London.
Arrived two days later,same price with immaculate packing .
Will certainly use again.

4. heinäkuuta 2025
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Hi James, Thank you for your kind words! We're glad you’re happy with your order and look forward to serving you again.

Saanut 1/5 tähteä

****AVOID****

****AVOID****
Please do yourself a favour and don’t order from this company!
I’ve been promised my parcel everyday this week yet Royal Mail have been “expecting” the parcel for nearly a week now! Since when does Royal Mail expect a parcel for this long. It’s clear to see the parcel has gone missing.

I’m now trying to get my money back because I wouldn’t trust these with a replacement that will probably go missing as well.

Do yourself a favour and avoid at all costs and buy your things from somewhere else!

UPDATE….

About the reply below..the parcel (if sent out at all) has been “in transit” for 8 days! Since when has a parcel been in transit for 8 days with no movement at all?! Blaming everyone but themselves! It’s not longer their problem!
Take some accountability and refund my money for your problem!

This is my first and last time of going near this company.

21. kesäkuuta 2025
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Hi Hollie, Thank you for sharing your feedback. We sincerely apologize for the inconvenience and frustration caused by this situation, which is due to the courier. We understand how disappointing it must be to experience delays and concerns about your parcel.

Upon investigation with the courier, they have informed us that the item is still in transit. We also want to remind you that, as previously communicated, the item will be considered lost after the specified date, at which point we will process a full refund. Unfortunately, this situation is beyond our control.

We genuinely appreciate your patience and understanding, and we’re sorry we couldn’t meet your expectations this time. If there is anything further we can do to assist, please don’t hesitate to contact us directly.

Saanut 5/5 tähteä

Great stock and prices

Great stock and prices. Super fast postage.

Thanks.

27. kesäkuuta 2025
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Hi Mr DaveBee, Thank you! Glad you're happy with our service. Appreciate your support!

Saanut 5/5 tähteä

Cool independent shop with great customer service

Bought a couple items from Stuart’s having just discovered the shop earlier this week. Really nicely curated range of clothes, with nice website and some occasional bargains. First delivery was great. Second has been delayed by DPD (not Stuarts) but they’ve been super-helpful in following up. Such a rare experience these days. Totally recommend, and shout out to Madison, for following up.

27. kesäkuuta 2025
Oma-aloitteinen arvostelu
Stuarts London-logo

Vastaus yritykseltä Stuarts London

Hi John, Thank you so much for your kind words! We're thrilled you enjoyed our curated selection and great service. We'll pass your shout-out to Madison. Looking forward to serving you again!

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