We were searching for a comfortable sofa and chair not too large but with a good leather finish and after viewing many chairs we found that Stressless suited us the best. We found the furniture styl... Näytä lisää
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Well designed furniture, superbly made. The website is well designed and catalogues are helpful. The app’s virtual presentation of furniture in the room actually worked for me. A first as all other si... Näytä lisää
Staff at both Plymouth and Exeter stores extremely friendly and helpful. Kept well informed. The Stressless Adam chairs we purchased are really comfortable and easy to use.
Helpful staff at shop. Easy to keep in touch & clear information. As manufactured to order, had to wait 10 weeks to arrive in UK + a further couple of weeks for delivery to home. Delivery staff he... Näytä lisää
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Ekornes is the largest furniture manufacturer in the Nordic region and owns such brand names as Ekornes®, Stressless® and Svane®. Stressless® is one of the world’s most famous furniture brands. Products are manufactured in Norway and marketed across large parts of the world by a network of national and regional sales companies. Ekornes vision is to be one of the world’s most attractive suppliers of furniture for the home. Ekornes Ltd cover the UK & Ireland. Stressless. The Innovators of Comfort.
Yhteystiedot
Yhdistynyt kuningaskunta
- 02074620440
- consumersupport.uk@stressless.com
- www.stressless.com/en-gb
4,6
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 90 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Prompt helpful response to query…Warranty registration
Prompt helpful response to query regarding the warranty registration procedure(in writing).And assistance offered to resolve any issues.
27. helmikuuta 2026
Vastaus yritykseltä Stressless® UK
Dear Alexander,
Thank you for your positive feedback, we really appreciate it!
Extremely comfortable
Extremely comfortable. The ease of movement is great...don't have to work hard.
The build quality and workmanship is first class.
I should have bought one earlier !!
1. maaliskuuta 2026
Vastaus yritykseltä Stressless® UK
Dear Mr. Nichols,
Thank you for your amazing feedback, it is very much appreciated!
Good experience when purchasing my…
Good experience when purchasing my recliner.
Carefully delivered and put together.
A really nice chair.
12. helmikuuta 2026
Vastaus yritykseltä Stressless® UK
Dear Bev,
Thank you for sharing your experience, we really appreciate it!
Easy to order the product I wanted at a…
Easy to order the product I wanted at a good price.
19. helmikuuta 2026
Vastaus yritykseltä Stressless® UK
Dear Mr. Lowe,
Thank you for your amazing feedback, it is very much appreciated!
Very informative and helpful sales…
Very informative and helpful sales assistant - without being too ‘pushy’.
16. helmikuuta 2026
Vastaus yritykseltä Stressless® UK
Dear Roddy,
Thank you for your positive feedback, we really appreciate it!
Bad Service
Sofa arrived with a faulty switch. One week later replacement switch was delivered through the post. Then given a date of over 3 weeks to be fitted. Lovely suite but terrible service. I shouldn't have to wait so long for a brand new sofa to be fixed.
14. helmikuuta 2026
Vastaus yritykseltä Stressless® UK
Dear Mr. Irvine,
We are so sorry to know that you are disappointed with the service you have received. If you could send us more details at consumersupport.uk@stressless.com we'll be happy to liaise with your retailer and check this matter further.
Leather stressless chair
The chair is first class.the back and arms are very comfortable but the seat leaves a lot to be desired, very hard and quite uncomfortable.the leather covering is beautifully done and looks very classy in the lounge
4. helmikuuta 2026
Vastaus yritykseltä Stressless® UK
Dear Mr. Robinson,
Thank you for taking the time to leave us your feedback. We are sorry to know that you are not fully satisfied with the comfort of the seat cushion. . If you feel that there is a fault, please send us more details (name of your retailer and your post code) at consumersupport.uk@stressless.com so we could check this matter further for you.
Great customer service
Very good service in the HSL shop in Orpington.
Efficient and fast delivery of our order.
Buyers should be aware that, if they buy Gardsman protection insurance, this should be done at the time of order. It was difficult to buy it a few days after our order, although the lady I spoke to at head office was very helpful and sorted it out.
24. tammikuuta 2026
Vastaus yritykseltä Stressless® UK
Dear Mrs. Kashis,
Thank you for sharing your experience, it is very much appreciated!
First class thank you
29. tammikuuta 2026
Vastaus yritykseltä Stressless® UK
Dear Mr. Park,
Thank you so much for your great feedback!
Purchased 2 stressles chairs .very…
Purchased 2 stressles chairs .very disappointed did receive care kit to maintain leather. Considering the price of the items . was given a 50% reduction of care kit . tried to order online .after 2 weeks . told we were to late
31. tammikuuta 2026
Vastaus yritykseltä Stressless® UK
Dear Mrs. Perry,
Thank you for taking the time to send us your feedback. We are sorry to know that you encountered difficulties with the leather care kit. Please contact us directly at consumersupport.uk@stressless.com and we will be happy to help further.
Robust and comfortable
I am very pleased with the chair. It is very comfortable and seems robust and well made. My only comment is that although by fiddling with it I can work out what the lever and knobs do, some sort of instruction manual would have been useful. There is also nothing to identify which model it is which was a problem when I tried to register it.
30. tammikuuta 2026
Vastaus yritykseltä Stressless® UK
Dear Mr. Leatherdale,
Thank you for taking the time to leave us your feedback. If you still need help identifying the model or using the tension wheels, please contact us directly at consumersupport.uk@stressless.com and we will be happy to help.
Beautiful quality as expected
Beautiful quality as expected, it actually feels so much better than our old one - leather / fittings so much improved.
26. tammikuuta 2026
Vastaus yritykseltä Stressless® UK
Dear Ms. Barnett,
Thank you for your amazing feedback, it is very much appreciated!
Stressless Classic Wingback
My new Stressless Classic Wingback is far from Stressless. It is stressfull and painfull to sit in.
There are raised stitched ribs in the seat that cause pressure points on my posterior that has caused so much pain that I cannot sit in it.
A Stressless technician has looked at it and reported that there is nothing wrong with it.
The chair is of no use to me.
22. tammikuuta 2026
Vastaus yritykseltä Stressless® UK
Dear Mr. Sanders,
Thank you for taking the time to leave us your feedback. We are sorry to know that you are not fully satisfied with the comfort of the Wingback recliner. Our products are thoughtfully designed for both comfort and functionality, with a variety of styles and sizes available. This allows customers to choose the option that best fits their individual needs and provides the most comfortable fit for their body.
We are sorry that you have had reason for complaint, and we regret that we are unable to offer an alternative.
Wonderful relaxing and comfortable…
Wonderful relaxing and comfortable chair
Very stylish too
Expensive! But sometimes you get what you pay for
31. tammikuuta 2026
Vastaus yritykseltä Stressless® UK
Dear Sue,
Thank you for your amazing feedback, it is very much appreciated!
Beautifully engineered and built chair…
Beautifully engineered and built chair of luxury sitting comfort. Design and materials wonderfully crafted. Nothing better.
30. tammikuuta 2026
Vastaus yritykseltä Stressless® UK
Dear Graham,
Thank you for taking the time to leave us your amazing feedback. We are very happy to know that you are now enjoying the style and comfort of your new Stressless furniture!
Vastaus yritykseltä Stressless® UK
Dear Mr. Leppard,
Thank you for your positive feedback, we really appreciate it!
Love our new reclining chairs and sofa.
11. tammikuuta 2026
Vastaus yritykseltä Stressless® UK
Dear Customer,
Thank you for your positive feedback, we really appreciate it!
The much needed new chair.
The Stressless Mayfair chair is so comfortable and looks great in our room. Everyone wants to try it when they come in. The company we bought it from in Edinburgh were brilliant to deal with.
27. tammikuuta 2026
Vastaus yritykseltä Stressless® UK
Dear Ms. Martin,
Thank you for your amazing feedback, it is very much appreciated!
Excellent.products and brilliant…
Excellent.products and brilliant customer service
24. tammikuuta 2026
Vastaus yritykseltä Stressless® UK
Dear Mr. Gardner,
Thank you for your amazing feedback, it is very much appreciated!
Vastaus yritykseltä Stressless® UK
Dear Paul,
Thank you for your feedback. We’re pleased you’re happy with the quality and craftmanship of your Stressless furniture. We understand it’s a premium product and appreciate your investment. We hope it brings you lasting comfort.
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