Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visua... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Service was excellent overall and I am happy with the work carried out. The team clearly take pride in what they do. My only minor observation is that communication could be a touch more responsiv... Näytä lisää
Yritys on vastannut
Happy to do the work I was paying for (interim oil service) but the whole reason it was booked in; to replace a microswitch in the drivers door, wasn't investigated fully and not dealt with. With no... Näytä lisää
Yritys on vastannut
Everything's been great from start to finish. The support teams and Timothy Cogger have been absolutely brilliant. I'm genuinely happy and couldn't be more pleased to keep coming back to your Porsche... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Autoliike
- Katsastusasema
- Autonvalmistaja
- Auton korjaus ja huolto
- Öljynvaihtopalvelu
- Vaihtoautot ja käytettyjen autojen myynti
Yrityksen kirjoittama
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, including: Aston Martin, BMW, BYD, Ferrari, Jaguar, Land Rover, Mercedes-Benz, MINI, Porsche and smart. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Yrityksen kirjoittama
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Yhteystiedot
High Street, CB227QD, Harston, England, Yhdistynyt kuningaskunta
- 01223 081 183
4,4
Erinomainen
175 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Turning poor reliability into excellent service
I have unfortunately had more than my first share of Issues with My cars, But this is where it is important that the brand is not just about the car but about the overall service. My experiences with Cambridge have enabled them to demonstrate what excellent customer services looks like.
1. toukokuuta 2025
Vastaus yritykseltä Stratstone - Porsche Centre Cambridge
Hi,
We appreciate you taking the time to share your experience.
We are happy to hear that our customer service met your expectations during challenging times with your car.
It's great to know we could demonstrate excellent service.
Customer Services
Vastaus yritykseltä Stratstone - Porsche Centre Cambridge
Hi,
We're glad you were satisfied with our work and that you enjoyed our coffee.
Customer Services
Vastaus yritykseltä Stratstone - Porsche Centre Cambridge
Hi Mr De Wolf,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
Warranty repairs
The repairs were done on my vehicle in a very professional and satisfactory level. Updates were frequent. Replacement car was provided for the duration of the repairs. Awaiting the shipment of parts from Germany was a little frustrating but understandable.
25. toukokuuta 2025
Vastaus yritykseltä Stratstone - Porsche Centre Cambridge
Hi Mr Mildren,
We are happy to see that your recent visit to Porsche Centre Cambridge was a positive one!
The dealership is always available for any assistance that you may need.
Thank you for taking the time to leave us your rating!
Customer Services
Vastaus yritykseltä Stratstone - Porsche Centre Cambridge
Hello,
We're sorry to hear that you haven't had a positive experience. If there is anything that we can assist with, please get in touch with us at serice.followup@stratstone.com.
Thank you,
Customer Services
A welcoming experience and excellent…
A welcoming experience and excellent customer service. Classy.
22. toukokuuta 2025
Vastaus yritykseltä Stratstone - Porsche Centre Cambridge
Hi Simon,
We appreciate your kind words and are glad you enjoyed your experience.
Customer Services
Great place
Great place, great team, great experience with parts and service department
15. toukokuuta 2025
Vastaus yritykseltä Stratstone - Porsche Centre Cambridge
Hi Chris,
We appreciate your kind words.
We are pleased to hear you had a positive experience with our team and service.
Customer Services
Everyone knows their job and is out to…
Everyone knows their job and is out to please making the centre friendly, efficient and welcoming. Nothing is to much of a problem
15. toukokuuta 2025
Vastaus yritykseltä Stratstone - Porsche Centre Cambridge
Hi Darren,
We are so happy to hear that you had a positive experience.
We strive to create a welcoming and efficient environment for all our customers.
We appreciate your kind words and will continue to work hard to maintain this standard.
Customer Services
The complete service received. The staff so helpful and the Service Manager and Engineers.
My Porsche Boxster. Excellent service and professional and the Staff are great and very friendly and so helpful. I have been back with my Car a few times to have work carried out which has been excellent as usual.
3. huhtikuuta 2025
Vastaus yritykseltä Stratstone - Porsche Centre Cambridge
Hi,
We are delighted to hear that you have had such a positive experience with our team and that you have been happy with the work carried out on your Porsche Boxster.
We appreciate your kind words and are glad you were satisfied with the service.
Customer Services
This is where I am buying my next Porsche from!
Helpful, responsive, knowledgeable and plenty of coffee and cake. A great team with a great passion for customer service.
29. huhtikuuta 2025
Vastaus yritykseltä Stratstone - Porsche Centre Cambridge
Hi Adam,
We're so glad to hear that you had a positive experience with our team.
We strive to provide excellent customer service and are happy to know that our efforts were appreciated.
Customer Services
Amazing customer service
Everyone that I dealt with during my visit was extremely helpful and professional. Excellent service from Porsche Centre Cambridge.
29. huhtikuuta 2025
Vastaus yritykseltä Stratstone - Porsche Centre Cambridge
Hi Gary,
We are delighted to hear that you had a positive experience and found our team helpful and professional.
We appreciate your feedback and are glad you enjoyed your visit to our center.
Customer Services
Vastaus yritykseltä Stratstone - Porsche Centre Cambridge
Hi,
Thank you for your kind words.
We're glad you had a positive experience with our team.
Customer Services
Nicholas short was great to deal with
28. huhtikuuta 2025
Vastaus yritykseltä Stratstone - Porsche Centre Cambridge
Hi,
We appreciate your kind words about Nicholas.
Customer Services
Great service and staff as always
9. huhtikuuta 2025
Vastaus yritykseltä Stratstone - Porsche Centre Cambridge
Hi Anna,
We're delighted to hear you had a positive experience.
Customer Services
Great customer service from the Porsche…
Great customer service from the Porsche Cambridge team. My car was in for an extended period (around 5 weeks). The service team kept me informed throughout, and use of a loan vehicle during the time was provided.
9. huhtikuuta 2025
Vastaus yritykseltä Stratstone - Porsche Centre Cambridge
Hi Dominic,
We're thrilled to hear that you were pleased with the service you received from our team.
We strive to provide our customers with exceptional service and are glad that we were able to meet your expectations.
Customer Services
Efficient and Pleasant
An efficient highly-computerised service with very pleasant people to deal with.
15. huhtikuuta 2025
Vastaus yritykseltä Stratstone - Porsche Centre Cambridge
Hi Ken,
Thank you for your kind words!
We are pleased to hear you had a positive experience with our service.
Customer Services
The staff went above and beyond when a…
The staff went above and beyond when a courtesy car was required at the last minutes. Very friendly team here in Cambridge.
11. huhtikuuta 2025
Vastaus yritykseltä Stratstone - Porsche Centre Cambridge
Hi Harjeev,
Thank you for your kind words.
We are delighted to hear you had a positive experience and appreciate the staff going above and beyond to help you.
Customer Services
Keeps me updated on progress
Very helpful over the phone, ease of booking, helped me with online travel, great showroom with very helpful and welcoming staff, super communicative with great updates both by phone and over email, and the work was completed way ahead of schedule. Also a very helpful and insightful handover on collection of the repaired vehicle.
9. huhtikuuta 2025
Vastaus yritykseltä Stratstone - Porsche Centre Cambridge
Hi Mark,
We are delighted to hear that you had such a positive experience with us. We appreciate your feedback and are glad you found the process easy and efficient.
We are thrilled that you found our staff helpful and welcoming, and that you were kept informed throughout the process.
We are also pleased that the work was completed ahead of schedule and that you were happy with the handover.
Customer Services
Anjum was really helpful in making the…
Anjum was really helpful in making the timings work better, to get both of my cars in for service work over the course of one week. The ability to ensure both cars could have service work completed back to back meant much less upheaval to me.
1. huhtikuuta 2025
Vastaus yritykseltä Stratstone - Porsche Centre Cambridge
Hi,
We're glad that Anjum was able to make the scheduling process easier for you and ensure both of your cars could be serviced back-to-back.
We strive to make our customers' experiences as convenient and stress-free as possible.
Customer Services
Jasmine was great
Jasmine was great. She kept me up to date.
The guys who dropped off the car were very friendly.
31. maaliskuuta 2025
Vastaus yritykseltä Stratstone - Porsche Centre Cambridge
Hi Nancy,
We appreciate your kind words about Jasmine and the delivery team.
We strive to provide excellent customer service, and we're happy to hear that our efforts were appreciated.
Customer Services
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