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Stena Line UKArvostelua 

3 878
TrustScore 4.5/5 tähteä

4,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Compared to the hassle of flying, my return Stenaline trip from Belfast to Liverpool and back again was a joy. Booked in online, arrived, efficient marshals lined us up then got us on and off the boa... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

Booking by phone efficient and useful as it was first time . If possible would like to board the ferry earlier than 1hr 15 on return journey from Belfast , but otherwise efficient and good . Both... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

Outbound ferry was lovely calm seas, staff lovely. Inbound ferry, screaming children doing laps of the ship for hours on end. Throwing water from the toilets all over the floor. Announcements and remi... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We took the Princess & Pirate cruise with my Grandaughter last week and she was thrilled. The Great big Boat had her eyes wide as we walked up the long gangway, then so many options of stairways and... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Lauttapalvelu
  2. Satamalogistiikkayritys
  3. Terminaali

Tietoja yrityksestä Stena Line UK

Yrityksen kirjoittama

At Stena Line, we're all about making your journey by sea as easy and enjoyable as possible. For over 60 years, we've been connecting people to destinations across Europe.

Whether you're off on an adventure or heading home for a visit, we’ve got you covered with comfy cabins, tasty food, and plenty of onboard entertainment. Travelling with young children? Bringing your furry friend? No problem—we’ve got dedicated spaces for them to rest and play too. With our modern ferries, friendly crew, and a commitment to making every trip smooth and stress-free, we're excited to welcome you onboard.

Ferries to Scotland

  • Belfast – Cairnryan

Ferries to England

  • Belfast – Liverpool
  • Hook of Holland – Harwich

Ferries to Wales

  • Dublin – Holyhead
  • Rosslare – Fishguard

Ferries to Ireland

  • Holyhead – Dublin
  • Fishguard – Rosslare
  • Liverpool – Belfast
  • Cairnryan – Belfast

Ferries to the Netherlands

  • Harwich – Hook of Holland

Plan your road trip to Europe

As a family-owned Swedish company, Stena Line operates 18 routes across northern Europe. If you’re looking for an easy way to travel between countries such as Denmark, Sweden, Germany, Poland and Latvia, be sure to check out our wider route network.

Good to know

We understand that passengers come with luggage, so we won’t charge you any extra for yours. Car passengers can bring as much as they can fit into their vehicles. And foot passengers can bring as much as they can carry, so long as no single piece of luggage is over 23kg in weight. That makes packing a whole lot easier!

How to book ferry travel

Visit www.stenaline.co.uk to plan your ferry trip and see our special offers. Use the Low Fare Finder to get the lowest price, upgrade to a Flexi or Premium fare, or treat yourself to a little bit of luxury in the Stena Plus Lounge.


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

4 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(3 878)

2 918 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Staff and Service first class

Staff and Service first class. Made my difficult day into a great experience. Thank you

4. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your 5-star review.

We're delighted to hear that our staff and service were first class and helped turn a difficult day into a positive experience.

We truly appreciate your kind words and look forward to welcoming you on board again soon.

Regards
Hayley
Stena Line

Saanut 5/5 tähteä

Very easy to check in and load onto the…

Very easy to check in and load onto the boats . Loads of seating and eating areas on board

4. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your 5-star review.

We're delighted to hear that you found check-in and boarding easy, and that you enjoyed the range of seating and dining areas available onboard.

We appreciate your review and look forward to welcoming you on board again soon.

Regards
Hayley
Stena Line

Saanut 5/5 tähteä

Loaded very quickly

Loaded very quickly , staff friendly , lounge area great staff first class , food excellent good value for money

4. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your 5-star review.
We're delighted to hear that boarding was quick, that you enjoyed the lounge, and that our staff provided first-class service throughout your journey.
It's also great to know that you enjoyed the food and found it to be good value for money.
We appreciate your review and look forward to welcoming you on board again soon.

Regards
Hayley
Stena Line

Saanut 5/5 tähteä

A very comfortable ferry crossing

A very comfortable and well organised ferry crossing. Very helpful and happy staff. Booking online was straightforward and easy.

4. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your 5-star review.

We're delighted to hear that you found the booking process straightforward, your crossing comfortable and well organised, and our staff helpful and friendly.

We appreciate your review and look forward to welcoming you onboard again soon.

Regards
Hayley
Stena Line

Saanut 5/5 tähteä

Ferry on time.

Ferry on time.
Clean onboard.
Lounge quiet and reasonable free snacks.
Crossing felt smooth.
Staff friendly and helpful.

4. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your 5-star review.
We're delighted to hear that your sailing was on time, the crossing was smooth, and that you enjoyed the quiet atmosphere and complimentary refreshments in the lounge.
It's also great to know that you found our ship clean and our staff friendly and helpful. We appreciate your review and look forward to welcoming you onboard again soon.

Regards
Hayley
Stena Line

Saanut 5/5 tähteä

Embarkation and dis embarkation …

Embarkation and dis embarkation went smoothly apart from ESS process in Netherlands where they weren't able to get fingerprints from my husband who is in a wheelchair

27. kesäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your 5-star review.
We're pleased to hear that embarkation and disembarkation were smooth overall.
We're sorry to learn that your husband experienced difficulties with the EES fingerprint process in the Netherlands. We understand how frustrating this must have been, particularly when travelling with mobility needs, and we appreciate you bringing this to our attention.
We hope to welcome you on board again soon.

Regards
Hayley
Stena Line

Saanut 3/5 tähteä

Great communications throughout

Great communications throughout. Easy to check in. One downside is the extortion for food and beverage. £15.95 for crap burger and chips.

3. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your review.
We're delighted to hear that you found the communication and check-in process easy and efficient.

We're sorry to learn that the food and beverage offering did not meet your expectations. We appreciate you sharing your comments and will pass them on to the relevant team for review.

We hope to welcome you onboard again soon.

Regards
Hayley
Stena Line

Saanut 5/5 tähteä

The booking was easy

The booking was easy. The staff onboard were friendly and helpful. I used the crossing from Cairnryan to Belfast. I left my dog in car but next time I will use a pet carrier and book the pet lounge

3. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your 5-star review.
We're delighted to hear that you found the booking process easy and that our onboard team were friendly and helpful.
It's great to know you're considering using our pet facilities on your next journey. We look forward to welcoming you and your dog on board again soon.

Regards
Hayley
Stena Line

Saanut 4/5 tähteä

Good trip.

Great experience. Didn’t give 5 stars as bathroom wasn’t cleaned well. Wet toilet looked like someone just purred water over it

3. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your review. We're delighted to hear that you had a great experience overall.

We're sorry to learn that the bathroom cleanliness did not meet the high standards we aim to provide. Your comments have been shared with the relevant team, as clean and comfortable facilities are important to us.

We hope to welcome you on board again soon.

Regards
Hayley
Stena Line

Saanut 5/5 tähteä

It's always easy to book a trip to…

It's always easy to book a trip to Ireland.

3. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your 5-star review.

We're delighted to hear that you find it easy to book your trips to Ireland with us.

We appreciate your continued support and look forward to welcoming you on board again soon.

Regards
Hayley
Stena Line

Saanut 5/5 tähteä

Efficient, Luxurious Travel.

Compared to the hassle of flying, my return Stenaline trip from Belfast to Liverpool and back again was a joy. Booked in online, arrived, efficient marshals lined us up then got us on and off the boat. Boat and cabin in pristine condition and luxurious. Lots to see and do with great eating and relaxing spaces. Friendly, knowledgeable staff. A hot shower then into bed with crisps, clean bedding. Turned a tiring trip into a luxurious one.

3. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your wonderful 5-star review.

We're delighted to hear that you enjoyed a comfortable and relaxing journey, and that our team, onboard facilities, and cabin accommodation helped make your trip stress-free.

We truly appreciate your kind words and look forward to welcoming you onboard again soon.

Regards
Hayley
Stena Line

Saanut 5/5 tähteä

On time departure combined with good…

On time departure combined with good quality of service, cabins and nice staff

2. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your 5-star review.

We're delighted to hear that you enjoyed an on-time departure, comfortable cabin accommodation, and good service from our team.

We appreciate your review and look forward to welcoming you on board again soon

Regards
Hayley
Stena Line

Saanut 3/5 tähteä

The ferry was crowded in the lough area…

The ferry was crowded in the lough area with people complaining where should they sit and others being asked to move to make room for others. Staff were very polite and gracious. I had a cabin booked so was thankful I could leave.

3. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your review.
We're pleased to hear our staff were polite and helpful. We're sorry that the lounge area felt overcrowded, and we appreciate your comments, which we'll share with the relevant team.
We're glad your cabin provided a more comfortable space for the rest of your journey.
We hope to welcome you onboard again soon.

Regards
Hayley
Stena Line

Saanut 5/5 tähteä

On time

On time, comfortable and stress free.

3. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your 5-star review.

We're delighted to hear that your journey was on time, comfortable, and stress-free.

We appreciate your review and look forward to welcoming you on board again soon.

Regards
Hayley
Stena Line

Saanut 4/5 tähteä

STENA ALWAYS SO approachable when…

STENA ALWAYS SO approachable when needed to change. we had to come home early as hubby hurt back and they so helpful.
sadly cabins gone and the Hyagge chairs totally unsuitable for us to sleep. glad to have got home earlier though.

19. kesäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your review. We're pleased to hear that our team was able to assist when you needed to change your travel plans, and we hope your husband is feeling better.

We're sorry to hear that the Hygge Lounge seating was not comfortable for resting during your journey. We appreciate your comments and will share them with the relevant team. We're glad we could help you return home earlier when needed.

Regards
Hayley
Stena Line

Saanut 4/5 tähteä

efficient loading and unloading

efficient loading and unloading. clear instructions.
comfortable space and good bargains in duty free.
disappointed that we had to pay for wi-fi, which was also sporadic at best.

30. kesäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good morning,

Thank you for your review. We're delighted to hear that you found the loading and unloading process efficient, the instructions clear, and enjoyed the onboard facilities and duty-free offers.

We're sorry to hear that the Wi-Fi did not meet your expectations. We appreciate your comments and will share them with the relevant team for review.

We hope to welcome you onboard again soon.

Regards
Hayley
Stena Line

Saanut 5/5 tähteä

They make you feel welcome

They make you feel welcome

25. kesäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your 5-star review.

We're delighted to hear that our team made you feel welcome throughout your journey.

We appreciate your review and look forward to welcoming you on board again soon.

Regards
Hayley
Stena Line

Saanut 5/5 tähteä

Ferry was prompt

Ferry was prompt, large vessel, good announcements.

3. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your 5-star review.
We're delighted to hear that your sailing was prompt, that you enjoyed travelling on one of our larger vessels, and that the onboard announcements were clear and helpful.
We appreciate your review and look forward to welcoming you on board again soon.

Regards
Hayley
Stena Line

Saanut 5/5 tähteä

The welcome aboard and guidance to…

The welcome aboard and guidance to cabins was appreciated. The meal I ate on return journey was delicious. Cabins were clean and tidy and bunks a good length. Booking was also pretty easy.

3. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your 5-star review.

We're delighted to hear that you appreciated the warm welcome onboard, found the booking process easy, and enjoyed the comfort and cleanliness of your cabin. It's also wonderful to know that you enjoyed your meal on the return journey.

We appreciate your review and look forward to welcoming you on board again soon.

Regards
Hayley
Stena Line

Saanut 5/5 tähteä

I can confidently state that the staff…

I can confidently state that the staff provided exceptional service from check-in to on-board, and the dining experience in the restaurant was outstanding.
I would highly recommend stenaline.

3. heinäkuuta 2026
Stena Line UK-logo

Vastaus yritykseltä Stena Line UK

Good afternoon,

Thank you for your 5-star review.

We're delighted to hear that you received exceptional service from our staff throughout your journey and that you enjoyed the restaurant experience.

We truly appreciate your recommendation and look forward to welcoming you on board again soon.

Regards
Hayley
Stena Line

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