Have always bought Stelrad rads over the years, but usually through merchants, so I rate their products. This one I got direct from Stelrad and I was not disappointed. What made this experience excell... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered Four Radiators which I was informed were to arrive on the Friday. By chance noticed on my emails on Wednesday they were arriving that morning which was not possible as I was working. Eventuall... Näytä lisää
Yritys on vastannut
Great dealing with this company . Delivery of my radiator promp no issues at all . Would highly reccomend . Karen
Just wanted some radiator baglav clips was ordering off newest iPhone but could not get checkout button to work. Spoke to Tracey H who advised me of a workaround which worked perfectly. Tremendous cus... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Lämmityslaitetoimittaja
- Kylpyhuonetarvikeliike
- Rakennustarvikkeet
- Lämminvesivaraaja- ja lämmityspalvelut
- Remonttitarvikeliike
- Jäähdyttimet
Tietoja yrityksestä Stelrad Ltd
Yrityksen kirjoittama
Thank you for leaving a review
With more than 2.5 million radiators delivered last year, Stelrad continues to go from strength to strength offering a unique combination of choice, quality, reliability and availability, with a sector leading 99% delivery within 72 hours service anywhere in the UK and Ireland.
contact us SHOP NOW
Bringing radiator style into UK homes
Yrityksen kirjoittama
- Stelrad UK's No.1 Radiator Brand
- Sign up now to receive news and discounts
- Receive up-to-date news about our latest products, discounts, offers and more direct to your inbox, sign up now https://www.stelrad.com/
FREE DELIVERY ON ORDERS OVER £200
Delivery lead time up to 72 hours
FREE DELIVERY ON ORDERS OVER £200, UK MAINLAND ONLY.
Yhteystiedot
Marriott Road, S64 8BN, Mexborough, Yhdistynyt kuningaskunta
- 0800 876 6813
- info@stelrad.com
- www.stelrad.com
4,6
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great customer experience
Great dealing with this company . Delivery of my radiator promp no issues at all . Would highly reccomend . Karen
15. joulukuuta 2025
Quick delivery and looks perfect 😊
26. huhtikuuta 2026
Great website and easy to order
Great website and easy to order. Radiator was delivered promptly and deliver men were happy to place the heavy radiator in garage.
14. toukokuuta 2026
Vastaus yritykseltä Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
The radiator accessories
The radiator accessories I purchased were perfect for the task ahead, they were delivered in good time at a reasonable cost.
14. toukokuuta 2026
Vastaus yritykseltä Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Good quality product delivered on time
Radiators arrived at the time specified and in perfect condition.
13. toukokuuta 2026
Vastaus yritykseltä Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Should have been better…
Ordered Four Radiators which I was informed were to arrive on the Friday. By chance noticed on my emails on Wednesday they were arriving that morning which was not possible as I was working. Eventually after failed delivery managed to arrange for these to be delivered on the Friday. Checked on arrival to find one radiator with several chips to the enamel so had pay out for some paint to hopefully avoid these rusting.
22. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stelrad Ltd
Good morning, Thank you for your review. Please accept our sincere apologies for the error regarding your delivery date. You requested 22nd May, but we unfortunately provided the incorrect date to AIT. For future reference, we can easily change your delivery address if needed. Additionally, as we did not have a mobile number on file, we were only able to contact you via email. I am also very sorry to hear that your radiator arrived damaged. Please email stelraddirect@stelrad.com with photos of the damage so we can quickly resolve this for you. Kind regards Stacey
Delivery and packaging REALLY GOOD
Have always bought Stelrad rads over the years, but usually through merchants, so I rate their products. This one I got direct from Stelrad and I was not disappointed. What made this experience excellent for me was: Good price direct from Stelrad, the ability to pick a delivery day that was hit, two delivery guys carrying the rad as opposed to dragging it down the road, and it being well wrapped in 2 layers of cardboard box. The last points were extremely important as I have had rads delivered before that have been damaged which really screws with the schedule. Seems a simple point but things arriving on time and in perfect condition is absolutely vital. Excellent all round, well done.
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Shocking customer service
second time ordering from stelrad and on both occasions the delivery was cancelled on the morning of delivery. The lady I spoke to was very rude and said it wasn't their fault and wasn't interested.
12. toukokuuta 2026
Vastaus yritykseltä Stelrad Ltd
Thank you for your feedback. Please accept our sincere apologies for the failed delivery.
Your order left Stelrad on time, but an unexpected routing error by our delivery partner, AIT, sent the goods to the wrong depot. As soon as we were made aware of the mistake, we worked with them to secure delivery the following day and instructed them to leave the items in your designated safe place.
We have also refunded your delivery fee as a goodwill gesture. We understand your frustration, especially regarding your phone call with us, and we are using your comments to improve our customer service.
Many Thanks Hayley
Radiator clips l…
I was relieved that stelrad still listed the radiator clips l required. Also they were sent quickly at reasonable cost. So an excellent experience.
21. huhtikuuta 2026
Vastaus yritykseltä Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Great product at a fair price
Great product at a fair price, delivered directly from manufacturer in good time.
12. toukokuuta 2026
Vastaus yritykseltä Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Too long for delivery
10. toukokuuta 2026
Vastaus yritykseltä Stelrad Ltd
Good afternoon, Thank you for your feedback. I am very sorry for the delay in delivering your order. We aim to deliver all orders within 48 working hours. Unfortunately, a technical error incorrectly showed your item as in stock when we processed your order. As soon as the new stock arrived, your order was completed and shipped automatically. I sincerely apologise for this inconvenience. I have processed a full refund for your delivery fee, which will appear in your account within the next 5 to 7 working days. Kind regards, Stacey
All the people from stelrad were…
All the people from stelrad were excellent, pleasant and knowledgeable about their products and procedures. A pleasure to deal with.
16. huhtikuuta 2026
Vastaus yritykseltä Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Fast, efficeint service from Stelrad
Fast efficeint service from Stelrad. The website was easy to navigate, prices were competitive and when I had a query about delivery, they were helpful and swift to resolve the issue. The radiator itself arrived quickly and in prefect condition. Would happily recommend Stelrad to anyone.
15. huhtikuuta 2026
Vastaus yritykseltä Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
These are great radiators
These are great radiators , very well constructed, a quality product, I definitely be back to order when I need some more.
6. toukokuuta 2026
Vastaus yritykseltä Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Great radiators
Great radiators, much better than local retailers, good price and easy and swift delivery
15. huhtikuuta 2026
Vastaus yritykseltä Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Just what I needed thank you for quick…
Just what I needed thank you for quick response excellent service 9
6. toukokuuta 2026
Vastaus yritykseltä Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Great products and their service is…
Great products and their service is second to none!
6. toukokuuta 2026
Vastaus yritykseltä Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Good quality product
Good quality product, good price delivered on time in good condition
4. toukokuuta 2026
Vastaus yritykseltä Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Delivered in good condition
Ordered a new radiator online and it was delivered in excellent protective packaging within a couple of days. Good communications from the delivery service too.
1. toukokuuta 2026
Vastaus yritykseltä Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Still to be fitted
Still to be fitted, seemed to packed really well, for a large unit.
The cardboard exterior help save it in transit.
Just got finish the decorating first
2. toukokuuta 2026
Vastaus yritykseltä Stelrad Ltd
Thank you for your 4* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
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