Spinney Flintshire, Simon our sales rep was brilliant. Nothing was too much, no hard sales push. My dad is old and wasn't sure dealing with people, Simon handled Dad and the sale fantastically. He... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Collected our caravan from Spinney Warwickshire on Friday, headed straight to a site to use it. Everyone that works there are very professional, from sales exec Richard to Alan who did the handover. D... Näytä lisää
Yritys on vastannut
All done with ease came and took my van away and delivered the new van the next day great service Ian who delivered the van was excellent Joe dealt with everything there side very good service... Näytä lisää
Best company we have ever dealt with! Very helpful we are seasoned motorhome customers, and treated as such. We got a fantastic bargain - couldn't be happier. Staff all great. I would recommend to a... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Spinney Motorhomes and Caravans are the largest family run dealership in the UK. Established in 1975 Spinney have since offered the very best in motorhomes, caravans, campervans, servicing and accessories across five branches. With the very best brands in motorhomes (Elddis, Auto-Trail, Swift, Roller Team, Rapido, Bailey, Coachman, Adria and the latest manufacturer ACE motorhomes) and the biggest caravan manufacturers (Bailey, Coachman & Swift). All used motorhomes and caravans come with a comprehensive used service, warranty and handover. Giving you peace of mind so that you can enjoy your motorhome, touring caravan or campervan for years to come! Cheshire | Flintshire | Staffordshire | Warwickshire | Northants
Experience Your dream with Spinney
Yrityksen kirjoittama
- With 5 branches across the UK, Spinney are the largest family run motorhome and caravan dealer in the UK.
Yhteystiedot
Spinney, Knutsford Road, Cranage, Holmes Chapel, Cheshire, CW48HJ, Yhdistynyt kuningaskunta
- 01477535808
- marketing@spinney.co.uk
- www.spinney.co.uk
4,7
Erinomainen
2 t. arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Professional and so helpful.
Professional and so helpful.
Fantastic experience from first viewing to collection
19. elokuuta 2026
Spinney Flintshire Sale of Swift Celebration 580
Spinney Flintshire, Simon our sales rep was brilliant. Nothing was too much, no hard sales push. My dad is old and wasn't sure dealing with people, Simon handled Dad and the sale fantastically. He is a credit to his company, thanks so much Simon. There was a few jobs that needed doing, which all got done. The caravan was ready for us on collection day, all the lights working, water and gas to show it in full working order. Thanks again Spinney Caravans and Simon, 10/10 for superb customer experience. Tracey Alexander, Johns daughter
18. elokuuta 2026
Best company we have ever dealt with
Best company we have ever dealt with! Very helpful we are seasoned motorhome customers, and treated as such.
We got a fantastic bargain - couldn't be happier. Staff all great. I would recommend to all
12. elokuuta 2026
All done with ease came and took my…
All done with ease came and took my van away and delivered the new van the next day great service Ian who delivered the van was excellent Joe dealt with everything there side very good service thank you
18. elokuuta 2026
Oma-aloitteinen arvostelu
Autosleeper warwick
Good experience when we went to view campervan we were given keys and told to take as long as we wanted we then were allowed to take on extended test drive, we then gave them a list of a few snagging items that needed addressing and were told all would be done before purchase, when we returned to collect a few weeks later everything was done and we were given a comprehensive handover prior to paperwork all done in a friendly no pressure manner.
6. elokuuta 2026
Vastaus yritykseltä Spinney Motorhomes & Caravans
Thank you for taking the time to share such detailed feedback! We’re delighted to hear that you had such a positive experience from your initial viewing through to collection.
It’s great to know that you were given the time and freedom to view the campervan at your own pace, enjoyed an extended test drive, and that the snagging items you identified were all addressed before collection. We’re also pleased that the comprehensive handover and paperwork were completed in such a friendly and relaxed, no-pressure manner.
Thank you for choosing Spinney. We hope you have many fantastic adventures in your new motorhome.
Vastaus yritykseltä Spinney Motorhomes & Caravans
Thank you for your lovely feedback! We’re really pleased to hear that you found our team helpful and had such a positive experience with Spinney.
We really appreciate you taking the time to leave a review and hope you enjoy many happy adventures ahead!
Friendly and helpful staff.
14. elokuuta 2026
Vastaus yritykseltä Spinney Motorhomes & Caravans
Thank you for your five-star review! We’re delighted to hear that you found our team friendly and helpful.
We really appreciate you taking the time to share your feedback and thank you for choosing Spinney. We hope you enjoy many happy adventures ahead!
It's the worst experience I've ever had…
It's the worst experience I've ever had when buying a leisure vehicle. There seemed to be no sales organisation, process or procedure; no team or team work; no normal sales enthusiasm; people didn't respond to emails and many promised phone callbacks didn't happen. It took weeks to transfer the vehicle we bought without seeing from Flintshire to Rushden. We were left feeling that nobody cared less whether we bought the motorhome or not.
13. elokuuta 2026
Vastaus yritykseltä Spinney Motorhomes & Caravans
Thank you for taking the time to share your feedback. We are sorry to hear that you felt disappointed with aspects of your experience, particularly the communication and the time taken to arrange the vehicle’s transfer.
We have reviewed the points raised and, while we acknowledge that you felt the process was not as you expected, we would like to clarify some of the circumstances surrounding the purchase.
The day of collection went very well, with no concerns or complaints raised with Konrad, our Sales Manager, been. In the lead-up to collection, James spoke with you on several occasions to provide updates and information regarding the vehicle. We understand that this communication may not have been reflected in your recollection of the process.
The delay in transferring the vehicle from Flintshire to Rushden was due to the fact that it was a new vehicle and needed to be transported by low-loader. Unfortunately, we had to wait an additional week for suitable transport to become available and for the vehicle to be paired with another vehicle being transported. This information was communicated on several occasions during the process.
We are, of course, disappointed that you were left feeling that we did not value your custom, as this is certainly not the experience we aim to provide. We do appreciate your feedback regarding communication and will ensure this is considered as we continue to review and improve our customer journey.
Stress free purchase
We were given the keys to view the motorhome by Ryan. There was no pressure put on us and we were able to spend as long as we wanted viewing it. Ryan did the handover he was helpful and thorough. The whole process was seamless. Post sale our questions were answered promptly. Nothing was too much trouble
31. heinäkuuta 2026
Vastaus yritykseltä Spinney Motorhomes & Caravans
Thank you for your wonderful feedback! We’re delighted to hear that your purchase was such a stress-free and seamless experience.
It’s great to know that Ryan gave you the time and space to view the motorhome at your own pace, and that his helpful and thorough handover made the process even easier. We’re also pleased that our team continued to be responsive and helpful with your questions after the sale.
We really appreciate your kind words and hope you enjoy many fantastic adventures in your new motorhome!
All the team were fully customer…
All the team were fully customer focused and very knowledgeable about the products they were selling. The whole part exchange procedure was seemless and done to my expectations. Particularly thanks to James who was brilliant.
13. elokuuta 2026
Vastaus yritykseltä Spinney Motorhomes & Caravans
Thank you for your fantastic feedback! We’re delighted to hear that the whole team were customer-focused and knowledgeable, and that your part-exchange experience was seamless and met your expectations.
A special thank you for your kind words about James, we’ll be sure to pass these on to him. It’s great to hear that he was brilliant throughout the process.
We really appreciate you choosing Spinney and taking the time to share your experience. We hope you enjoy many happy adventures in your new motorhome!
Spinney Northamptonshire .The first…
Spinney Northamptonshire .The first impression from sales a gentleman called James was excellent and the reason we opted to go ahead with the purchase of our Coachman caravan. It was only when we got it home that we found the cleanliness was superficial, as if it had a quick spray over and not wiped off with run marks from the spray or what ever they used. A chrome trim had fell out of one of the cabinets and pubic hairs found in the shower tray. The service book had not been stamped and when I enquired on what to do the person on the end of the phone said pop it in and we would stamp it, I said I live 85 miles away, she said when passing then was the only option. There were a few more bits that we found cleaning wise, not hoovered properly etc. We just felt it was a rush job and when you spend a lot of money on a caravan that we have saved up for its very disappointing.
12. elokuuta 2026
Vastaus yritykseltä Spinney Motorhomes & Caravans
Thank you for taking the time to share your feedback. We are pleased to hear that James made such a positive first impression and helped you feel confident in your decision to purchase your Coachman caravan.
However, we are very sorry to hear about the cleanliness issues you experienced when you got the caravan home. We fully appreciate how disappointing this must have been, particularly after saving for and investing in a new caravan. The standard you have described is certainly not what we would expect from our handover process, and we apologise for the inconvenience and disappointment caused.
We have now spoken with you directly to discuss your concerns and are pleased that we have been able to offer a full valet of the caravan at your next appointment. We have also arranged for the service book to be stamped at the same time, avoiding the need for you to make a separate 85-mile journey.
We genuinely appreciate you bringing these matters to our attention and will ensure your feedback is shared with the Northamptonshire team so that we can review our handover and preparation standards.
Bought a campervan recently from Spinney in Warwickshire
Bought a campervan recently from Spinney in Warwickshire. All the staff were friendly and professional making the whole process easy. They delivered the van to my house following warranty issue with the fridge developing the morning of the pick up. Great service. Handover was comprehensive and informative from Alan Rumney. Both Alan and the Salesman Richard Bulmer made the whole experience very much less stressful than I was expecting. So thank you to all at Spinney in Warwickshire.
30. heinäkuuta 2026
Vastaus yritykseltä Spinney Motorhomes & Caravans
Thank you so much for your fantastic and detailed feedback! We’re delighted to hear that the team at Spinney Warwickshire made the whole process so easy and stress-free.
We’re particularly pleased that Alan and Richard were able to provide a comprehensive and informative handover, and that we could arrange delivery of your motorhome following the unexpected fridge issue on the morning of collection.
We really appreciate your kind words and will be sure to share your feedback with Alan, Richard and the wider Warwickshire team. We hope you enjoy many fantastic adventures in your new motorhome.
Vastaus yritykseltä Spinney Motorhomes & Caravans
Thank you for your fantastic feedback! We’re delighted to hear that you found our salesman knowledgeable and that your handover was friendly and professional.
We really appreciate you taking the time to share your experience and hope you enjoy many happy adventures in your new motorhome.
Perfect…
Everyone was friendly and the caravan is great
From delivering the new van to taking the old one away was perfect x
11. elokuuta 2026
Vastaus yritykseltä Spinney Motorhomes & Caravans
Thank you so much for your fantastic five-star review.
We’re delighted to hear that everything went so smoothly, from delivering your new caravan to collecting your old one. It’s wonderful to know that our team were friendly and made the whole process feel perfect from start to finish.
We hope you have many happy adventures and wonderful memories in your new caravan. Thank you for choosing Spinney.
Motorhome purchase Spinneys
This is our second motorhome from Spinneys and as always excellent service and handover. Would recommend Spinneys everytime.Thank you Mark and team. Xx
11. elokuuta 2026
Vastaus yritykseltä Spinney Motorhomes & Caravans
Thank you so much for your fantastic feedback! It’s wonderful to hear that you’ve chosen Spinney for your second motorhome and that, once again, you received excellent service and enjoyed your handover experience.
We really appreciate your continued trust and recommendation. We’ll be sure to pass your kind comments on to Mark and the team.
We hope you enjoy many more happy adventures in your new motorhome!
Very good sales team and handover of…
Very good sales team and handover of motorhome on a Saturday. Very clean and well presented and well described in advert. I would recommend spinney to friends and family
1. elokuuta 2026
Vastaus yritykseltä Spinney Motorhomes & Caravans
Thank you for your fantastic feedback!
We’re delighted to hear that you were so pleased with our Sales Team and the handover of your motorhome. It’s great to know that you found the vehicle clean, well presented and accurately described in the advert.
We really appreciate your recommendation to friends and family and hope you enjoy many happy adventures in your new motorhome!
Thank you for choosing Spinney.
Check everything is working
We purchased a motor home in April 2026 from the Chester team
.The pre-delivery inspection had obviously not been completed on it, as our first trip out in May highlighted serious faults, including a gas leak.After a bit of a battle we got agreement to have it repaired locally to us as we lived miles away .We've missed many camping opportunities due to ongoing repairs.
Sales seem more important than service.Please check everything before you buy
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Spinney Motorhomes & Caravans
Thank you for taking the time to share your feedback. We are disappointed to read your comments, particularly as we discussed your concerns at length and worked with you throughout to find a suitable resolution.
We fully appreciate that you live some distance from our Chester branch and, when you requested for the work to be carried out locally to you, we facilitated this arrangement and reimbursed you for the associated costs.
We are sorry to hear that the ongoing repairs have impacted your enjoyment of the motorhome and understand how frustrating it must have been to miss planned camping trips. However, we do feel it is important to clarify that we did work with you at each stage to assist in resolving the concerns raised.
We take all customer feedback seriously and will continue to review our processes to ensure we provide the best possible experience for our customers.
Sale of my van
From the moment I rang the staff were a pleasure to deal with them.
The chap who checked the van at my house
Was extremely pleasent and on time and the money transfered
Certainly a company I would recommend.
10. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Spinney Motorhomes & Caravans
Thank you for your wonderful feedback!
We’re delighted to hear that you found the team a pleasure to deal with from your very first call through to the completion of the sale.
It’s particularly pleasing to hear that the member of our team who visited your home was friendly, professional and punctual, and that the payment process was completed smoothly.
Thank you for recommending Spinney. We really appreciate your kind comments and the opportunity to assist you.
Hannah stafford was extremely helpful…
Hannah stafford was extremely helpful and very patient with all my enquiries. She is a credit to your company. Will not hesitate to recommend your company.
Sue Butler
8. elokuuta 2026
Vastaus yritykseltä Spinney Motorhomes & Caravans
Thank you for your fantastic feedback!
We’re delighted to hear that Hannah was so helpful and patient throughout your enquiries. It’s wonderful to know that she made such a positive impression and that you would be happy to recommend Spinney.
We’ll be sure to pass your kind comments on to Hannah, we’re proud to have her as part of the team.
Thank you again for choosing Spinney, and we really appreciate your recommendation!
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