Spinnaker Arvostelua 

121
•
TrustScore 3.5/5 tähteä

3,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

had a misaligned new watch from Islander, the bezel off. while the returns page info made it sound as if customer pays return shipping for defective pieces, contacting Islander i found just the opposi... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

I bought Spinnaker watch a few years ago, and absolutely love it. However after a few years, I needed to change the leather wristband. The leather version has been sold out for Months, so I ended... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Ordered watch almost one month ago. "Shipment" took place a couple days later...and 16 days after the fact, USPS does not have the item. Customer service has effectively shut down responding to me a... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Always a pleasure doing business with Spinnaker. Easy to order and shipping is fast and well packed. Toughest part is picking which watch from thier vast selection. All have been well built and finish... Näytä lisää

Yrityksen tiedot

  1. Kelloliike
  2. ja myös
  3. Kellovalmistaja

Yrityksen kirjoittama

Our timepieces pay tribute to the world and lifestyle of yachting, with a flair and style that makes each timepiece wearable on land and on the waves.


Yhteystiedot

3,3

Keskitasoinen

TrustScore 3.5/5 tähteä

121 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,3

Kaikki arvostelut

(121)

54 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

ISLANDERWATCH: Return/replacement experience

had a misaligned new watch from Islander, the bezel off. while the returns page info made it sound as if customer pays return shipping for defective pieces, contacting Islander i found just the opposite, and an extremely consumer friendly policy, and am now awaiting a replacement of what is a beautiful Islander/Spinnaker tactical Croft model, tho i was extremely upset to find the bezel misaligned. hoping the one on the way is on the money. thanks Islander.

15. lokakuuta 2026
Oma-aloitteinen arvostelu
Spinnaker-logo

Vastaus yritykseltä Spinnaker

Thank you for taking the time to share your feedback with us, and we are glad to hear that you love the design and build quality of the Spinnaker-Islander Croft.

At the same time, we sincerely apologize for the frustration caused by the bezel alignment issue upon arrival, as well as the delivery delay. We hold our watches to strict quality standards, and we appreciate you bringing this to our attention so we can share it directly with our production and quality control teams.

Since you were able to resolve the alignment yourself, we truly appreciate your resourcefulness, but we are sorry that it required extra effort on your end. If you ever need any assistance or support with your watch in the future, please do not hesitate to reach out to our customer service team.

Saanut 1/5 tähteä

Exceptionally poor customer service...dishonest

Ordered watch almost one month ago. "Shipment" took place a couple days later...and 16 days after the fact, USPS does not have the item. Customer service has effectively shut down responding to me after it insisted weather in the US was reason USPS has not updated shipping status. Finally forced to initiate a claim via my CC given the item has never been shipped nor arrived.

13. lokakuuta 2026
Oma-aloitteinen arvostelu
Spinnaker-logo

Vastaus yritykseltä Spinnaker

Thank you for taking the time to share your feedback, and please accept our sincere apologies for the frustration and delay you experienced with your order.

This is certainly not the level of service we aim to provide. Our support team will be reaching out to you directly via email shortly to investigate this issue further and offer a proper solution.

Thank you for your patience and for bringing this to our attention.

Saanut 4/5 tähteä

After Sales not good

I bought Spinnaker watch a few years ago, and absolutely love it. However after a few years, I needed to change the leather wristband. The leather version has been sold out for Months, so I ended up buying a plastic version. Really don't like the plastic one, so now I have replaced it with another brand. Can't believe it is not possible for Months to buy a replacement original wristband.

13. lokakuuta 2026
Oma-aloitteinen arvostelu
Spinnaker-logo

Vastaus yritykseltä Spinnaker

It is possible to purchase original straps fitted on the watch separately. Please contact customer support directly at info@spinnaker-watches.com so they can assist.

Saanut 5/5 tähteä

I’ve bought quite a few Spinnakers

I’ve bought quite a few Spinnaker watches over the past several years, and I’ve never been disappointed. My most recent purchase was the Snoopy Fleuss, and once again, Spinnaker delivered a watch that’s well made, distinctive, and just plain fun to wear.

One of the things I really appreciate about Spinnaker is that they aren’t afraid to have some fun with their designs. I own several of their character models, including SpongeBob, Mr. Krabs, and Patrick. The 50 Phantoms watch is pretty great as well. They manage to make watches that are playful and clever while still feeling like legitimate, quality timepieces.

Spinnaker is one of the first brands I think of when I’m looking for something a little different. In the past, I wanted a yellow watch to wear in support of a lemonade fundraising foundation benefiting pediatric cancer research. I figured Spinnaker would have a great option in the right color - and sure enough, they did.

I can say that Spinnaker has become one of my favorite brands for watches that are distinctive, colorful, and fun. I’m always interested to see what they come up with next.

5. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I honestly don’t understand where so…

I honestly don’t understand where so many negative reviews are coming from. I have a large watch collection and I also own quite a few Spinnaker watches. I really like the brand and have always been very happy with their watches, prices, quality, and designs.
In my experience, Spinnaker watches also keep very good time. Compared with some of my Zelos watches, my Spinnakers have generally been more accurate.
I especially love their limited editions and collaborations. I own several of them, including SpongeBob, Snoopy, and the 50 Phantoms editions. These fun and unusual limited releases are one of the main reasons I enjoy collecting Spinnaker.
I also want to mention the customs issue because I’ve seen people complain about extra customs charges. In my experience, Spinnaker has never charged me anything extra for customs, so saying that they automatically add additional customs fees is simply not true based on my purchases.
I’m very happy with Spinnaker and will definitely continue buying their watches.
5 stars from me!

2. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I bought the Spinnaker Croft Automatic…

I bought the Spinnaker Croft Automatic SP-5058-11. When I received it, it didn’t work, so I returned it, and there was no replacement for that model. They sent me a watch without checking if it worked properly, and on top of that, they didn’t refund the costs I incurred for customs clearance, even though it was Spinnaker’s fault. I have several Spinnaker models and they all work fine.

They finally acted honestly and the customs fees refund was carried out. Thanks.

24. elokuuta 2026
Oma-aloitteinen arvostelu
Spinnaker-logo

Vastaus yritykseltä Spinnaker

We can confirm that we have safely collected the returned watch and processed the full refund for your order. Depending on your card issuer or banking institution, it typically takes 3 to 5 business days for the refunded amount to reflect back in your account.

Regarding the import duties and customs charges (€60.30): these are processed through a separate system, so they require an additional few business days to be completed. We are currently handling this reimbursement and will update you as soon as it has been issued.

We sincerely apologize for the inconvenience caused and appreciate your continued patience while we finalize this for you!

Saanut 1/5 tähteä

Absolutely horrendous experience

Absolutely horrendous experience. They post fake lume shots on their website and the actual watch quality is far worse than advertised. Horrible company !!! Avoid at all costs !!
I have a modest collection of watches with various price ranges ranging from budget to luxury and spinnaker is definitely among the cheapest feeling of those and is definitely my worst purchase to date and absolutely horrendous customer service. THEY HAVENT REPLIED TO MY EMAIL FOR WEEKS !! and they expect you to pay for shipping even though you’ve already lost money on customs charges to get the watch into the country !

AVOID AT ALL COSTS

13. elokuuta 2026
Oma-aloitteinen arvostelu
Spinnaker-logo

Vastaus yritykseltä Spinnaker

Thank you for sharing your feedback. We take issues regarding product satisfaction and customer support very seriously, and we would like to clarify the communication issue you experienced.

We checked our customer support system and found timestamped logs showing that our team responded to each of your emails prompt after receiving them. However, because your messages were sent from a government email address, all of our replies repeatedly bounced back and were blocked by your email domain's security filters. Because we had no alternative contact details for you, we were unfortunately unable to reach you through that channel.

We sincerely apologize for the frustration this has caused and want to resolve your concerns regarding your watch and return options right away. Could you please reach out to us using a personal email address (such as Gmail, Outlook, or Yahoo) or via direct message on our social media channels? Once you get in touch from an unblocked email, our support team will gladly assist you with your order and return process.

Saanut 1/5 tähteä

Buen reloj pero la casa spinaker…

Buen reloj pero la casa spinaker debería advertir de los sobrecostes de aduana pues algunos no nos fijamos de dónde viene el reloj

9. elokuuta 2026
Oma-aloitteinen arvostelu
Spinnaker-logo

Vastaus yritykseltä Spinnaker

Gracias por su valoración y nos alegra que el reloj sea de su agrado. En cuanto a los sobrecostes de aduana, le informamos que esta información está claramente detallada en nuestra política de envíos, disponible en nuestro sitio web antes de finalizar la compra. Lamentamos que no lo haya notado y tomamos nota de su sugerencia para hacerlo aún más visible. Para futuros pedidos, le recomendamos revisar esa sección para evitar sorpresas.

Saanut 4/5 tähteä

I have a few Spinnaker watches

I have a few Spinnaker watches, bought my first in 2022.
Pros: I like that some of their watches help marine conservation projects. They have a decent range of designs and colours. Nice packaging and some watches come with a second strap. Delivery has always been great. I wear them daily and have never had any scratches to the lens. The luminous elements are bright and strong.
Cons: the bezels are very tight and nowhere near as smooth or easy to turn as the marketing videos. The luminous elements don't last very long. It would be nice if they sold more straps and varieties (rubber, RPET) with different colours. They don't feel as solid internally when adjusting the time and date as they could be; I don't dive but I'm not sure I'd trust these for true diving.

Great fashion pieces though.

8. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

5 Stars across the board!

Watch arrived as described in excellent condition and great value. Customer service was beyond expected with an additional shipping issue quickly resolved. Thank you Spinnaker staff for a great experience!

30. heinäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Orange Glow & Iris Depth

New, creative, varied and beautiful designs are what defines Spinnaker.
The use of quality materials also is built in.
I wish the lumed parts were better

The switch to Miyota movement I was not happy with. I have been accustomed to Seiko parts and movements
I think customers would rather psy a little more and get true Seiko parts

1. heinäkuuta 2026

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin