had a misaligned new watch from Islander, the bezel off. while the returns page info made it sound as if customer pays return shipping for defective pieces, contacting Islander i found just the opposi... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
had a misaligned new watch from Islander, the bezel off. while the returns page info made it sound as if customer pays return shipping for defective pieces, contacting Islander i found just the opposi... Näytä lisää
Yritys on vastannut
I bought Spinnaker watch a few years ago, and absolutely love it. However after a few years, I needed to change the leather wristband. The leather version has been sold out for Months, so I ended... Näytä lisää
Yritys on vastannut
Ordered watch almost one month ago. "Shipment" took place a couple days later...and 16 days after the fact, USPS does not have the item. Customer service has effectively shut down responding to me a... Näytä lisää
Yritys on vastannut
Always a pleasure doing business with Spinnaker. Easy to order and shipping is fast and well packed. Toughest part is picking which watch from thier vast selection. All have been well built and finish... Näytä lisää
Our timepieces pay tribute to the world and lifestyle of yachting, with a flair and style that makes each timepiece wearable on land and on the waves.
Wharfdale Road 26-36, N1 9RY, London, Hong Kong
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The wreck is a really cool watch
had a misaligned new watch from Islander, the bezel off. while the returns page info made it sound as if customer pays return shipping for defective pieces, contacting Islander i found just the opposite, and an extremely consumer friendly policy, and am now awaiting a replacement of what is a beautiful Islander/Spinnaker tactical Croft model, tho i was extremely upset to find the bezel misaligned. hoping the one on the way is on the money. thanks Islander.

Vastaus yritykseltä Spinnaker
I’ve bought 7 Spinnakers… so far, and have never had any issues. Watches are fairly priced, well made and many are totally unique. Watches arrive quickly and I’ll be buying more.
Ordered watch almost one month ago. "Shipment" took place a couple days later...and 16 days after the fact, USPS does not have the item. Customer service has effectively shut down responding to me after it insisted weather in the US was reason USPS has not updated shipping status. Finally forced to initiate a claim via my CC given the item has never been shipped nor arrived.

Vastaus yritykseltä Spinnaker
I bought Spinnaker watch a few years ago, and absolutely love it. However after a few years, I needed to change the leather wristband. The leather version has been sold out for Months, so I ended up buying a plastic version. Really don't like the plastic one, so now I have replaced it with another brand. Can't believe it is not possible for Months to buy a replacement original wristband.

Vastaus yritykseltä Spinnaker
superbe montre !!
attention la tva et frais de douanes sont a regler a reception !
I have ordered from Spinnaker many times, it’s a quick and to find what you want and place your order
I’ve bought quite a few Spinnaker watches over the past several years, and I’ve never been disappointed. My most recent purchase was the Snoopy Fleuss, and once again, Spinnaker delivered a watch that’s well made, distinctive, and just plain fun to wear.
One of the things I really appreciate about Spinnaker is that they aren’t afraid to have some fun with their designs. I own several of their character models, including SpongeBob, Mr. Krabs, and Patrick. The 50 Phantoms watch is pretty great as well. They manage to make watches that are playful and clever while still feeling like legitimate, quality timepieces.
Spinnaker is one of the first brands I think of when I’m looking for something a little different. In the past, I wanted a yellow watch to wear in support of a lemonade fundraising foundation benefiting pediatric cancer research. I figured Spinnaker would have a great option in the right color - and sure enough, they did.
I can say that Spinnaker has become one of my favorite brands for watches that are distinctive, colorful, and fun. I’m always interested to see what they come up with next.
I honestly don’t understand where so many negative reviews are coming from. I have a large watch collection and I also own quite a few Spinnaker watches. I really like the brand and have always been very happy with their watches, prices, quality, and designs.
In my experience, Spinnaker watches also keep very good time. Compared with some of my Zelos watches, my Spinnakers have generally been more accurate.
I especially love their limited editions and collaborations. I own several of them, including SpongeBob, Snoopy, and the 50 Phantoms editions. These fun and unusual limited releases are one of the main reasons I enjoy collecting Spinnaker.
I also want to mention the customs issue because I’ve seen people complain about extra customs charges. In my experience, Spinnaker has never charged me anything extra for customs, so saying that they automatically add additional customs fees is simply not true based on my purchases.
I’m very happy with Spinnaker and will definitely continue buying their watches.
5 stars from me!
I bought the Spinnaker Croft Automatic SP-5058-11. When I received it, it didn’t work, so I returned it, and there was no replacement for that model. They sent me a watch without checking if it worked properly, and on top of that, they didn’t refund the costs I incurred for customs clearance, even though it was Spinnaker’s fault. I have several Spinnaker models and they all work fine.
They finally acted honestly and the customs fees refund was carried out. Thanks.

Vastaus yritykseltä Spinnaker
Absolutely horrendous experience. They post fake lume shots on their website and the actual watch quality is far worse than advertised. Horrible company !!! Avoid at all costs !!
I have a modest collection of watches with various price ranges ranging from budget to luxury and spinnaker is definitely among the cheapest feeling of those and is definitely my worst purchase to date and absolutely horrendous customer service. THEY HAVENT REPLIED TO MY EMAIL FOR WEEKS !! and they expect you to pay for shipping even though you’ve already lost money on customs charges to get the watch into the country !
AVOID AT ALL COSTS

Vastaus yritykseltä Spinnaker
Shipping takes a while, but watches are a great value in design and quality
Buen reloj pero la casa spinaker debería advertir de los sobrecostes de aduana pues algunos no nos fijamos de dónde viene el reloj

Vastaus yritykseltä Spinnaker
I have a few Spinnaker watches, bought my first in 2022.
Pros: I like that some of their watches help marine conservation projects. They have a decent range of designs and colours. Nice packaging and some watches come with a second strap. Delivery has always been great. I wear them daily and have never had any scratches to the lens. The luminous elements are bright and strong.
Cons: the bezels are very tight and nowhere near as smooth or easy to turn as the marketing videos. The luminous elements don't last very long. It would be nice if they sold more straps and varieties (rubber, RPET) with different colours. They don't feel as solid internally when adjusting the time and date as they could be; I don't dive but I'm not sure I'd trust these for true diving.
Great fashion pieces though.
Watch arrived as described in excellent condition and great value. Customer service was beyond expected with an additional shipping issue quickly resolved. Thank you Spinnaker staff for a great experience!
A very good company. Spinnaker produces fine watches that are dress, dive, field or whimsical at a reasonable price.
New, creative, varied and beautiful designs are what defines Spinnaker.
The use of quality materials also is built in.
I wish the lumed parts were better
The switch to Miyota movement I was not happy with. I have been accustomed to Seiko parts and movements
I think customers would rather psy a little more and get true Seiko parts
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