Will not respect Warranty - Beware
Bought Black and Decker kettle. Function stopped working after a year. Supposed to have 2 years warranty. Called warranty number in the handbook that came with the kettle, spoke to a rep who assured me she would replace my kettle. Nothing happened. E mailed 2 weeks later to same person, nothing happened. E mailed several times to Customer Service, got complete run around and asinine suggestions. I've finally given up and bought a different brand of kettle. Black and Decker gets a big thumbs down from me and I won't buy another product from them again!







