Soar Mill Seeds Arvostelua 

Excellent service, ordered online at lunchtime and had been despatched within hours,arrived safely first thing this morning. Never expected it to be so quick. Many thanks, will order again from you.

Like many people I love feeding the birds and other wildlife who visit my garden. The service that I continually receive from Soar Mill Seeds ensures that I can do this with absolute confidence that I will get high quality food, high quality customer service, and very fast delivery. Not only that but Lou has helped me source bespoke products for my garden visitors. Soar Mill Seeds are definitely big enough to cope and small enough to care.

Order arrived 8 days later, it was also incorrect.

The sent me the wrong bird feeder, the delivery was late yet the website/communication is somehow even worse.

The website is temperamental at best, the “chat” amazingly so. They have a contact, chat feature where in theory like other websites you can talk to a member of staff quickly and efficiently working out any questions or issues. However theirs is anything but that, you are encouraged to send a message and they’ll get back to you as soon as they can. This translates to the next day, yes you will receive one reply per day. Work out for yourself just how long a standard short conversation, question or issue will take.

Also it appears to be pot luck who’s chat message history you will get on any given day. One day I logged on to check the customary days reply only to be confronted with a conversation between them and someone called “Buzz”. Another day and another different conversation from someone else. Not only is this on some Carry On Film level efficiency it’s also more so seriously worrying. Some of the conversation contained personal contact information and addresses.

I’m still stuck with the incorrect bird feeder, given the speed of reply’s however I might have it sorted come Christmas time.

Faultless, arrived on time, perfect service thanks

The usual, 5 star service I have come to expect from Soar Mills.

Seed arrived within the time scale and all is well.

very satisfied with the service given and especially the discount due to the amount I buy. However, my birds like the feed too much and are eating me out of house & home.

Very good price for a 6 port onyx feeder, better than I could find anywhere else and prompt delivery

Order was delivered very quickly as always. However bags of seeds used to be delivered as they are but latest delivery came packaged in cardboard boxes with extra sheets of cardboard & shredded cardboard/plastic mix inside the boxes which seemed like an awful lot of unnecessary packaging when previously the delivery was fine just in the seed bags.

I am not comfortable using the internet, therefore I require web site pages to be very simple and straight forward. On the initial page I want to be able to identify the section of the web site I need without scrolling 'anywhere'. I found getting to the section I wished to purchase from a little difficult.

I also found getting from placing my order to paying for the goods even more confusing, repetition of sections seemed needless. I got there in the end but my blood pressure had been raised (all for some bird seed).

Excellent service as usual. The deal comprising 13Kg of seeds and an unbelievably huge number of fat balls (BF1) real value for money! Thank you Soar Mill!!

Articles arrived on time and perfectly acceptable.

As always you are second to none when it comes to using your site and for the ease of ordering and delivery. Only criticism I would make is, why is it necessary to use cardboard over the bags? In these days we should be aiming to reduce cardboard rather than increasing it.

fast and efficacy on delivery excellent quality seed

Order arrived 2 days late and sunflower hearts were more dust than actual hearts the worst I have ever received from Soarmill.

The bird seed came very quickly despite the Christmas break

Excellent telephone manner and delivery on time...impeccable service! Thoroughly recommend to family and friends.

The product we order is of good quality. Ordering on line is very easy. Delivery is very fast.