Smooch.com Arvostelua 

200
•
TrustScore 1/5 tähteä

1,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I wouldn’t even give this a star at all. Don't waste your money ! the product doesn't do as it says and blend to your skin tone. It's a very pale pinky tone and doesn't blend like foundation shoul... Näytä lisää

Saanut 1/5 tähteä

I placed an order in August 2026, after numorous attempts to get a refund for product I did not receive, “Euri from smooch”(ai responses) sends the same message that she sent the refund request to... Näytä lisää

Saanut 1/5 tähteä

Be careful with their promotions. The "mystery gifts" advertised with my $103 purchase turned out to just be digital coupon codes in my email inbox, which felt very misleading. On top of that, the col... Näytä lisää

Saanut 1/5 tähteä

Ordered from this company and then they took money out of my account for an order that I didn’t authorise. Do not buy from this company.

Yrityksen tiedot


Yhteystiedot

1,1

Huono

TrustScore 1/5 tähteä

200 arvostelua

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Kaikki arvostelut

(200)

18 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

great

this is a great site made a lot of new and exciting friends along the way and help and support from the smooch team have been brilliant

19. tammikuuta 2016
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Misleading

I think their advertising is misleading and in breach of the consumer's Act... "Join Smooch Today - It's 100% Free - 100% Free to contact everyone ALWAYS - because you shouldn't have to pay to date"...!
Always means always! and not with a restriction of 5 messages a day! There are genuine free sites out there who do not start charging you after a while like Smooch is trying to do!

2. tammikuuta 2016
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Not worth wasting your money

Hi i have had success couple years ago but now it is just a complete waste of time and effort and would recommend POF or another paying site than this if you looking for love and a relationship

29. syyskuuta 2015
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Used to be Brilliant. Now its worse than pof

I used to be a long time member of smooch until i got into a relationship thanks to smooth, I closed my account and that was that. I'm now single so i thought id give smooch ago again. The first thing i noticed was at the top it says what do you get for free. You click on it and it tells you that your now limited to just 5 messages a day where as before it was unlimited. To change this you have to upgrade which is way too pricey. Before you could see who had viewed your profile for free. Now you have to pay for it. Basically everything which was good before you now have to pay for.

In the end I deleted my account.

13. syyskuuta 2015
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Had success once, but now its all changed - money orientated !

I did get a 3 year relationship with this site, all 100% free and genuine, it ran its course and I thought I would give it another bash, oh dear, a lot of changes to the rules, 'pop up' city, asking you to become a V.I.P member!
Pretty much everytime you click on the buttons, you can cancel and still use the site, but annoying as it screams 'pay up or low hope of finding anyone'

You can still look, message and receive messages, but can not see who looked at you unless....you cough up some reddies!

But the crunch is this one, FAKE messages from FAKE profiles, I assume to keep you interested - a total scam, I sussed it immediately as the profiles were 20 years younger than me, and no location other than the country, hmmm, I may be lonesome, but I aint daft, they also stopped my text 'about me' maybe I put something that was deemed detrimental to the site, rubbish!

If its a free service then that is what it should be, if its a pay service then fair enough, but make their mind up, don't mess with folks, its just not good practice, and will just put folks off and they will give it a bad review.

So final conclusion - Binned!

Not a lot of choice now, POF is hideously worse, this one was kinda the last of the best of the freebie ones, but now it sadly joins the ranks of the money grabbing false promise of the majority, shot themselves in the foot.

Avoid like the plague !

8. syyskuuta 2015
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

was good then issues

i was a member of the site and wasnt getting too many replies to any messages i sent, then i spent 500 points i had earned to boost my profile. i started to receive mails from woman and got more people browsing my profile. i noticed a few errors in spelling in my profile and went to change them and it was taking ages to edit and change. then my browser crashed and i had to relog into smooch. to my surprise i found i couldnt log in with the username email address or password i had created. i have tried to contact them but upto now i have only had one reply saying to check how i typed it in cos it is case sensitive. lol i was an IT consultant before i got my cancer and i think i know how to make sure i am typing my email address and password correct. to cut a long story shortish i created another account and did a search for my old character. he was there with a different name to the one i had given him. very weird and still waiting for smooch to tell me what has happened. the site was ok and when i upgraded my profile i got more views and messages but not sure if they are real yet or fake profiles. hope they are real cos some seemed nice.

7. toukokuuta 2015
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Worst site ever

Do you see those fake positive reviews from Marjolen or something and 'Yum Yummy', for one thing? Scroll down to the end of the page! Different names, same text, and an answer from Smooch! Cons! Yuck (((
My experience with this site is definitely the worst - free at first, then suddenly you have to pay for everything, even to see when as the last time the user was online? Puh-lease! This is just ridiculous. And whatever they may say, there are fake profiles made by staff members. They send you those 'You're Smoochable (a nasty word, by the way, in my opinion), let's chat' things to make you pay. And even if the profile were real, what do I do if I pay to write this user, but they are not a paying member and so they still will not be able to read my msg and reply? Great way of tricking people into paying! I already told all of my girlfriends to NEVER EVER join this site. Scam. Totally. If it were possible, I could have given them zero stars.

11. maaliskuuta 2015
Oma-aloitteinen arvostelu
Smooch.com-logo

Vastaus yritykseltä Smooch.com

We're sorry you can't see the value in upgrading on the site, I'm sure you can appreciate we're never going to be able to please everyone. The feedback on a whole from users who have upgraded has been hugely positive, and the number of people communicating with each other on the site has seen a huge increase, In general the change has been very effective - Obviously this doesn't help you.

One thing that stands out from your comments and that we can categorically rule out is fake accounts from staff members - This simple does not happen, we spend a lot of time ensuring that fake accounts created by the public are found and removed as quickly as possible so there is certainly no way we'd be creating them ourselves.

Smooch does not limit reading messages, and members can send 5 free messages a day, so even if you message a non VIP user they can still reply to you if they chose - we're not here to try and trick anyone, we just want to help people connect, and we are doing a better job than ever before in doing that.

I appreciate your frustration in the site changing from free to paid and if you contact our support desk and mention this review (http://support.smooch.com - click submit a request in the top right) we'll be happy to see if we can make your experience better on the site.

Saanut 1/5 tähteä

Former Soldier SHEFFIELD

My time on Smooch has been fun and I have made many new friends who I still message now. The site was easy to use and I like the clear photos and the guys profiles are detailed. I have had some dates but no one was a match for me but still message by text even now. Its a shame Smooch don't monitor messages sent and received for unsavoury characters. The above guy is on many sites he is a gamer trying to bed as many women as he can. All he was intrested in was my chest, getting me into bed which he didn't and wanted me to send him a rude pic! Very strange guy..now blocked him...be ware ladies!!..Smooch ladies need this information avoid ladies

29. marraskuuta 2014
Oma-aloitteinen arvostelu
Smooch.com-logo

Vastaus yritykseltä Smooch.com

Hi, We're sorry you had a bad experience with this user, remember you can always contact us if you feel threatened by someone.

We're glad you enjoyed using the rest of the site, and it's a shame the star rating on this view doesn't reflect the good experiences you had and really is only a review of a single bad member.

We hope you continue to enjoy the site!

Saanut 1/5 tähteä

Charges on a supposedly free site.

When I found out it was no longer free I went to delete my account in settings and couldn't find it until I scrolled down past all the blurb. I then looked in *the small print and under it was the delete link in absolutely tiny letters and light grey so can be easily missed. Certainly on a phone. Not a good choice smooch.

20. marraskuuta 2014
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Awful

Having been on Smooch.com for some time, I noticed I kept getting mail, particularly from one "person" which says "Hi. I think you're smoochable. I'd like to chat sometime". So, after having at least a dozen of these from the same "person" (staff member probably), I messaged "him" to say stop sending these stupid messages - to find I would have to pay to send the message! No warning they were going to start charging so I want to delete my account, followed instructions to delete it, only to find that there is no delete account. OK. So Smooch want to play silly. I will go to my e-mail and mark any messages as spam. With any luck their ISP will pull the plug on them. Sharp practice from Smooch. I really hope they go bust very quickly.

9. marraskuuta 2014
Oma-aloitteinen arvostelu
Smooch.com-logo

Vastaus yritykseltä Smooch.com

We're sorry you struggled to find how to remove your account - this is available in the settings page of your account.

I can confirm that no messages are sent by staff members, Smooch will never create any false accounts or anything like that - The messages you will have been from a genuine user.

The type of message you received should only be able to be sent once, so this may have been a bug - A simple email to our support team would have been able to get your problems resolved for you.

I hope you will give us another try in the future, and we're always working hard to make the site better.

Saanut 1/5 tähteä

Biggest Con

Dont join this crazy site, its now not free, you have to pay to message etc. A lot of made up profiles by smooch team, to show interest, smooch or message, when you try to open, or see who's smooched etc guess what they want money.... Its the biggest con ever and a load of rubbish, just like other reviewers have said, with no prior warning. Much better free sites.
Im sure and I hope they loose loads of profiles.
OH AN GUESS WHAT, ONLY GOOD REVIEWS GET A RESPONSE FROM SMOOCH... THEY COULDN'T CARE LESS

7. marraskuuta 2014
Oma-aloitteinen arvostelu
Smooch.com-logo

Vastaus yritykseltä Smooch.com

Smooch never creates fake profiles, any messages you receive are from real users, occasionally a fake profile may be created by someone who does not work for smooch and we do our very best to make sure these users are removed from the site as quickly as possible.

If you ever suspect a profile on the site is fake, there is a report user button which will prompt our team to look at it.

We did make the decision to make certain features available only to VIP users, but the site is still free to join and many of the features are still available free - www.smooch.com/comparison will show you what you can do as a free user.

Saanut 1/5 tähteä

Just been had into paying

Have been on smooch on and off for a while, now they are asking you to pay to message, I think I have just been played by admin staff.
Was chatting to a guy (or so I thought) and after a number of messages you then get asked to pay so your message can be sent, I did this, thankfully only for a week, my message then got sent, and guess what, no more replies, so smooch got what they wanted, my money.
I can't see this being a member who hasn't paid so they can't reply, as what is the point in that and all the messages, also a bit of a coincidence that as soon as I pay there are no more messages.
Going to see if I can complain, and then I am going to leave smooch, I will be surprised if they do not lose quite a lot of members. You cannot have some members paying and some not. Plus I don't like paying for online dating as you do not know if your really chatting to a member or staff.

3. marraskuuta 2014
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

no longer as good as it was

No longer Free as advertised gone rubbish now time to move on been with the site for a few years but no more time to say Good bye to Smooch.com.
Its also stranger reading some of the posts that any goodfeed back gets a reply from smooch but not any bad feedback why is this ?

2. marraskuuta 2014
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

No longer free

Advertises as being free. Suddenly it's not anymore. No prior warning. Goodbye Smooch. I'm not paying your "fees".

30. lokakuuta 2014
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Have used Smooch for about 6 months ...... WAS GREAT !!!!

Hi, SMOOCH WAS GREAT !!!!! .....
However now without any warning to users of the site, Smooch have now stopped free use of the site. You have to now pay to send messages, view who has viewed you and access who has smooched you. this was done without warning and as a result , people have suddenly lost contact with each other. If I was to pay to message my contacts, if they were not paying users, they would not be able to reply. You could be sending messages to people whose profiles are on the site but who are unable to reply....... SMOOCH WHAT A ROTTEN TRICK TO PLAY AND A TOTAL CON !!!!!!!

29. lokakuuta 2014
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

PROUD TO BE BRITISH - ''Former Soldier Sheffield'' HOVE, BRIGHTON AREA Ian Garman!! 50

Hi my names is Sarah, I live in Dronsfield. I came off Smooch dating must be at least 2 months ago now. I did chat over all with some nice people in my area. I chatted with one fella he was very keen in giving me his no. I did not give mine. He was sweet at first but when I said I did not want a date he said he would have only banged me and never seen me again !!! He said he has had many dates from the site. I have never experienced anything like it before !! Dating sites are fun but some people shouldn't be on dating sites.. I am sure I am not the only one !! 16/2/15 this guy has now left Smooch but he is on many other free sites. I think he has prob sent up another profile on Smooch and made his photos private. Be careful Ladies Googles his mobile no and I was shocked at what I read!! *** - update Ian has now moved from sheffield area now brighton/hove area after causing more trouble in the area He has a past for domestic violence google his number name b4 a date. be safe ladies!!

28. lokakuuta 2014
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

So far very good

Very nice, easy to use and a lot of fun.

16. toukokuuta 2014
Oma-aloitteinen arvostelu
Smooch.com-logo

Vastaus yritykseltä Smooch.com

Hi Kevin!

Thanks so much for your great review of Smooch.com. We are very pleased that you like using the site!

Thanks again

Lucy @ Smooch.com

Saanut 5/5 tähteä

Hello Yall

hey how are you doing? Am khloe Ashley from smooch and would love to know more about it x

13. toukokuuta 2014
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

great to be able to chat to someone with out asking for money unless you want VIP treatment

Smooch is the first online chat room I've know which I would recommend to anyone who wants to meet people without any strings tied down
They have made it easy for me to make the next step if that's what I want without putting on any extras I will recommend it to my friends if they want to date online

11. toukokuuta 2014
Oma-aloitteinen arvostelu
Smooch.com-logo

Vastaus yritykseltä Smooch.com

Hi Debbie!

Thanks so much for taking the time to review Smooch.com. We are very pleased that you love using the site.

Thanks again

Lucy @ Smooch.com

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