Smooch.com Arvostelua 

Was automatically resubscribed after an offer which said it would not be. On getting in contact it was very unhelpful and cancellation was refused. I would have thought customer service would be better as you need to keep the customers on board. Experiences with people on the site have been good though. I would suggest automatic subscription is changed.

Cant fault the site good for meeting new people and chatting brilliant experience.

Hard to navigate.not sure how to message as non appear to go through

I really like this site but you do have to be careful and always meet in a public place,everyone is so friendly on her and I rate it highly as its a great way of meeting someone.

Not as good as it coukd be

I have made some good friends since using this site still looking for romance

I dont think Smooch is as good as it was in the past I dont like the credit thing

I get plenty of replys people are reasonably friendly it has a nice chat feature plus the boost feature does what it says on the tin and gets you out there with plenty of looks and responces give it a whirl .

I joined the site with the anticipation of finding the one person who I would like to form and develop a relationship with. It has it's fakers just like any other site but the downfall is people want to have endless chats without having the intention of meeting...stringing you along. I have only met one person off this site and all she was interested was in sex!!! I politely declined Good luck but don't expect miracles

I happy to have joined the site I lovethe fact that my privacy is protected and so far the site is better than other site and very affordable .

I get muddled up whether smooch is actually free or a paying dating site but irrespective of that....it would be nice if I wasn't automatically taken to the chat room...it should be a personal choice. Smooch is not a bad dating site , there are plenty of ladies and the difference with this site and match.com is that the ladies actually message you first which isn't the case on match.com....the man usually has to message. I think it can hold its own with POF and freedating,co.uk....I dip in now and again or if I receive a message but I am limited to 5 messages which can be frustrating.

Honestly, its been so nice to joined this site , I hope this can turn out well for me and for others that hope to find their partner on this site.

Thanks

I've only been on for a short time and have only chatted to a few people at the minute

well this is the second day I've been using the site but i want to explore more I want to use a chat but I can't cause I'm not upgraded and I can't send a message .Honestly it's good flatform for singles like me but I want to use it first for free before upgrading .

Did have the other day an abusive message which upset me from a women , But otherwise its good for lonely people like myself ,,some really nice people on here ,i prefer to chat to the males even at my age Thank you ,for being able to do that very rare you get a rude one either which is very good

easy too use, search results easy to set up

I have use Smooch for quite a while now and it use to be 100% free but not no more and I was not prepared to pay for something that was not worth the prices they want. Then I was offered a reduced price for a few months so thought I would give it a go. Unfortunately they put the onus to stop further payments on you (no doubt hoping you forget) of which I did £65 was taken off me, of which I can not afford, the reasons being of which I explained to Smooch was I have just had 2 operation and I have been off work for several months on sick pay, I got in touch with smooch and explained my situation and the reply I got was blunt and to the point, my fault I should have cancelled no refund, I got back in touch and asked under the circumstances asked for a refund again, no was the answer even though I explained I was on sick pay and could not afford the price and that I did not want 6 months and that I was going to completely delete my profile because it was no good for me, still no refund.
This site is all about taking your money and nothing else matters and surprisingly when you come to this site to leave your views wow! so many others unhappy. People make mistakes and sometimes over site and even illness can make you forget, we use these sites to find companionship and a loving relationship not to be treated with discontent and brushed aside.
My complaint does not end here I am taking this further. The way I see it if I take a reduced subscription as a trail, and then later they take further payment for a full paid subscription these are two different arrangements and so both carry a cooling off period, like everything else if your not truly satisfied you should be entitled to your money back.
My advice do not use this site there is no such thing as customer care

And you may have noticed after so many negative reviews there a short review saying that smooch is great, make your own mind up on who for and on the behalf of some site posted them.

I joined this site which was supposed to be "free" but ended up having to pay to message so I join as a VIP paying £20 for 3 months. Today I get an email saying they have taken £45 off me for another 3 months! When I questioned this I got an extremely condescending reply telling me I hadn't read the terms and conditions. There is no way I agreed to this price as an auto renewal but guess what there is no evidence so I am snookered I can think of a lot better ways to waste money! MASSIVE RIP OFF plus lots of odd bods on the site may as well have flushed 65 quid down the toilet!

I signed up to this dating website years ago, used it constantly. enjoyed it for a while. when I submitted a update, no problems in the past.

Now, it seems they don't want to allow anyone to update their profile, either that or the admins are just too plain lazy to read the littlest update. I was constantly getting contacted by old granny close to their grave and people living hundreds and hundreds of miles away.

I stated the age range and the distance as I was annoyed with these contacts that I had absolutely no interest in.

Along with the fact that I was looking for someone who wasn't allergic to cats, originally I had 1 which was listed and accepted before, then with the update, I submitted that I now had 2. Submitted this entire update, it was rejected, 3 times. So I thought forget it, I'll update one little thing. Just the fact that I had 2 cats instead one, so I just changed the 1 to 2 then changed cat to cats. that was the only little update after being rejected previous post. Again, rejected, rejected, rejected, rejected. No information, no statement, I tried reading this rubbish jargon, couldn't find anything wrong with what I put, but it seems it still got rejected no doubt this one particular admin who I think is just rejecting me without bothering reading anything. If smooch is paying this admin, they should sack him/her because this admin clearly isn't doing their job.

Thus my last update if this admin read it was very very verbally clear nasty message of how I felt which I hope he/she read. I have offically gone off smooch for good and will be submitting this review to many websites and my blog.

Anyone thinking of signing up or investing in this company. Don't bother the time or the money it's not worth it.

Be honest, after reading the reviews I'm starting to believe it's all a scam and those old grannys and people living hundreds of miles away contacting me are fake profiles setup by smooch to ensure people are still hooked to their service. Well smooch, it didn't work as it's lost you more people than you gain.