Bought a western suit, when it arrived the hat was twisted and torn, the buttons on the waistcoat where badly sewn on and the sleeves on the jacket where six inches to short. Never again.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Watch out for the description. Just received a girls Victorian outfit, picture shows a brown dress with white apron and hat, you only get the white apron and hat. Not quite the 'Victorian outfit' exp... Näytä lisää
What excellent Customer Service offered by Niel & Tina. Truly impressed. No hesitation in recommending Smiffy’s. Wish more people would possess the same work ethics in the retail industry. It was suc... Näytä lisää
Bought two outfits. Grandson was thrilled to bits with King Arthur outfit because he likes sparkly things. He was a bit disappointed that the army outfit did not include the helmet shown on the pa... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Founded in 1894, Smiffys is a family-owned, global organisation with over a century of heritage in dress up. With over 5000 products covering costumes, party accessories, wigs and make up, you can dress up and party all year round with Smiffys. From hen and stag to festival and Halloween to Christmas, you're guaranteed to find the perfect costume. Our design team work round the clock researching dress up trends to bring you the most creative designs. Each and every costume is designed by our UK team. Furthermore, all our children’s costumes are designed to both EN71 and Nightwear (Safety) Standards, ensuring the absolute highest safety standards. We pride ourselves on our excellent customer service with lots of delivery options, free UK delivery, a dedicated customer service team and easy return
Yhteystiedot
Unit 3/4 Corringham road, Industrial Estate, DN21 1QB, Gainsborough, Yhdistynyt kuningaskunta
- 03303 338 005
- customerservices@smiffys.com
- www.smiffys.com
2,6
Välttävä
2 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fantastic quality!
Fantastic quality at amazingly low prices/ so impressed with this company. Very quick turnaround too- can highly recommend!
5. marraskuuta 2020
Not happy at all
Not happy at all, buy a outfit for halloween and don’t even open it and you can tell it’s see through, no return papers and very difficult to find out how to return it online, send a refund request and they still haven’t gotten back to me
4. marraskuuta 2020
Never received order!
I ordered my daughter's Hippy costume on October 16, it said 7-10 days delivery. Unfortunately it is now November 4th and we still have not received it.
I called twice they said it shipped but were not able to provide any tracking information.
4. marraskuuta 2020
Not great.
Ordered my outfit on the 26th October and was told it would arrive by the 28th. It is now the 3rd of November and It still hasn’t arrived. Rang up and was told it must’ve been lost in transit and was refunded promptly.
3. marraskuuta 2020
Oma-aloitteinen arvostelu
Excellent product & price
Excellent product & price, free & fast delivery! Perfect
3. marraskuuta 2020
Brilliant costume
Brilliant costume, stylish and good quality. Very quick delivery and good packaging.
3. marraskuuta 2020
Never arrived
I ordered my Halloween costume on the 24th October. Smiffy’s website claimed it was being delivered first class, and my outfit would be delivered no later than the 27th October. It is now the 31st October and my delivery has not arrived. If it does arrive, I will be sending it straight back.
1. marraskuuta 2020
Oma-aloitteinen arvostelu
Great quality costumes
Great quality costumes, was delivered quick as well. Definitely order from them again 😉
1. marraskuuta 2020
Great costume
31. lokakuuta 2020
Halloween outfits amazing, shame mask was broken
Everything was packed well except for the mask which is made out of what looks like plaster of Paris, so is broken across the nose and sides. Won’t be able to wear it tonight for the party, disappointed 😞🎃
31. lokakuuta 2020
Never again!!!
Stay away! False advertising from this site!
I ordered a costume for my son’s first birthday and it didn’t make it in time. First, it was advertised that it will be shipped internationally (to the US) via UPS INTERNATIONAL. Of course I had to pay for shipping. Then it was said that it will arrive in 7-10 days.
When I followed up, they didnt provide me with a tracking number because they said that it was delivered via Royal UK and it wasn’t trackable. Why Royal UK and not UPS International?? Then they said that it was 7-10 working days! It was not stated that it was working days.
To cut the long story short, it didn’t make it in time for my sons first birthday! What a way to ruin his first birthday.
To add to that, customer service takes a loooong time for them to get back to you. I even had to follow up before they responded!
Terrible!!! I will never again order from Smiffys. Not recommended!
31. lokakuuta 2020
Not received items yet and been a week
Not received items yet and been a week. False delivery date was provided at checkout. Spoke to customer service who have been very unhelpful and just said to return item once i receive. Requested a tracking number but not yet received a response. This was my first order but will never order from here again as been such a poor experience.
30. lokakuuta 2020
Oma-aloitteinen arvostelu
King Arthur and Army outfits
Bought two outfits. Grandson was thrilled to bits with King Arthur outfit because he likes sparkly things. He was a bit disappointed that the army outfit did not include the helmet shown on the package photo.
Well made in comparison to some dressing-up outfits available at other outlets.
29. lokakuuta 2020
Very quick delivery
Very quick delivery, exactly what I needed fur Halloween! Great price
29. lokakuuta 2020
Disappointed ☹️ in one of the wigs.
One of the wigs was horrible and could not of been used in the video recording for our friends Golden wedding🙁 Mine was fantastic, it spoilt it as I had a 70 ‘s hair style but my husband didn’t !
28. lokakuuta 2020
Did not receive my package and was…
Did not receive my package and was unable to track it. Very upset
28. lokakuuta 2020
Brilliant purchase my daughter loved it!
28. lokakuuta 2020
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