Smart Energy West Midlands Ltd Arvostelua 

193
•
TrustScore 4.5/5 tähteä

4,6

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Easy company to work with. Always consulted about specs, decisions, plans. Having one company to do various different improvement measures including solar panels, loft insulation and light fittings, m... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Eco 4 and ecoFlex sound too good to be true but aren’t. Simply its energy companies being forced to make peoples houses greener. Smart energy explained each step the whole way along. They left m... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

From the initial contact to the surveyor coming out it was very professional. And on the day for installation engineer turned up early and got straight into removing old boiler. Two others arrived o... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Professional workforce, very happy and friendly, nothing too much trouble. Worked quickly and efficiently. I was apprehensive to start with but quickly became at ease. Lovely boys, Kieron organised i... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kaasuasentaja
  2. ja myös
  3. Lämminvesivaraajien myynti
  4. Lämmitysurakoitsija

Yrityksen kirjoittama

Smart Energy West Midlands Ltd are proud to have helped thousands of people save money on their energy bills. Our consultation service is clear and honest, giving customers access to funding they may never have known about. We’re recognised for our trusted reputation and make the process simple and straightforward, whether customers choose fully funded measures or invest in additional energy improvements. These include Cavity Wall Insulation: Loft Insulation: Internal Wall Insulation: Room-in-Roof Insulation: Air Source Heat Pumps: Solar PV Systems: Solar Battery Storage: Electric Storage Heaters: Boilers & Heating Systems: Government Funding Schemes Smart Energy West Midlands Ltd assists eligible customers in accessing various government-backed funding programs: www.smartinsulation.co.uk


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

193 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(193)

16 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Central heating installation

Great company from start to finish everyone involved has been great.
Central heating fitted by Tom and Ben very professional men that tidied up behind them and Clive done the electrical work again very professional.
Would highly recommend them.

5. heinäkuuta 2023
Oma-aloitteinen arvostelu
Smart Energy West Midlands Ltd-logo

Vastaus yritykseltä Smart Energy West Midlands Ltd

We're pleased everything went well! Thanks for taking the time to review us! best Wishes, Smart Energy Team

Saanut 5/5 tähteä

I was struggling when I contacted smart…

I was struggling when I contacted smart installations, they were very professional kept me informed throughout the installation process, I can’t thank them enough for what they’ve done for me.

20. kesäkuuta 2023
Oma-aloitteinen arvostelu
Smart Energy West Midlands Ltd-logo

Vastaus yritykseltä Smart Energy West Midlands Ltd

We're pleased to hear you were happy Rita with the work we have done. Best Wishes, Smart Energy Team.

Saanut 5/5 tähteä

Great service and job

A really top class professional company - conversion to combi boiler and new radiators including all the pipework. Did what they said they would do. No real mess to clean up, Dave and Leigh were brilliant from day 1 of the fit. Courteous, knowledgeable and nothing too much trouble. I have absolutely no problem in recommending this company to anyone. A shout out to Steph Piggott too who kept us informed all the way through the job. Thank you Smart

14. kesäkuuta 2023
Oma-aloitteinen arvostelu
Smart Energy West Midlands Ltd-logo

Vastaus yritykseltä Smart Energy West Midlands Ltd

Hi Mark, thanks for providing the feedback on your install. We're very pleased to hear all went well! best Wishes, Smart Energy team.

Saanut 5/5 tähteä

Excellent service from a really…

Excellent service from a really friendly company. Many thanks to all the guys who came to install the upgrades to our insulation, ventilation and heating - special thanks to Dave for his brilliant work.

7. kesäkuuta 2023
Oma-aloitteinen arvostelu
Smart Energy West Midlands Ltd-logo

Vastaus yritykseltä Smart Energy West Midlands Ltd

thanks for a glowing review, we're pleased all of our work went well! Smart Energy Team

Saanut 5/5 tähteä

Fantastic Service from start to finish

We had Smart Energy to replace our heating and hot water system. From a complex setup to a simpler combi boiler.

The entire process was incredibly well-organised,
from the initial quote and survey of the work. We were well advised as to the best solution for our needs. With no pressure to buy or upselling.

The installation was flawless, all the parts needed were scoped out before the installation and arrived the day before.
Mark Fullwood our engineer was brilliant. Here first to start stripping down the system and a second engineer was already organised to come and help with moving the old water tank.

On the second day, Mark came back and finished the installation. He was very knowledgeable and answered all my annoying questions. He left everything really tidy and did a really clean job on the installation. Can't rate him enough.

Just follow up, We had Smart Energy out to service the boiler. Again really pleased, Knowledgable engineer. Who gave us some great advice on reducing our energy usage.

Very pleased, and would highly recommend them

9. toukokuuta 2023
Oma-aloitteinen arvostelu
Smart Energy West Midlands Ltd-logo

Vastaus yritykseltä Smart Energy West Midlands Ltd

Hi Steve, thanks so much for the detailed review, we're really pleased it all went so well! Smart Energy Team

Saanut 5/5 tähteä

Regarding the Installation of my new…

Regarding the Installation of my new Worcester Bosh
condensing 4000 boiler .
I would just like to say how pleased i am with the work carried out by Kieran he has done an excellent job .
Clean and tidy and would highly recommend .
Thank You Again .
Mr G K Doyle .

12. huhtikuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Fitting of new has boiler that we spoke to Tom o n…

From the moment that we spoke to Tom on the phone we received excellent advice and service. Brian who carried out the survey was open and honest. I found the service and professionalism of the highest standard. Kieran who fitted the new boiler carried out a very professional job. He was polite, courteous and helpful. He left our premises spotlessly clean. We are very pleased with the entire experience and would have no hesitation in recommending them to anyone. Exceptional.

4. huhtikuuta 2023
Oma-aloitteinen arvostelu
Smart Energy West Midlands Ltd-logo

Vastaus yritykseltä Smart Energy West Midlands Ltd

Thank you very much Joan for the great feedback! Best wishes, Smart Energy Team

Saanut 5/5 tähteä

Really helpful &professional nothing…

Really helpful &professional nothing too much to do would recommend them to any body that did a excellent job 10 out of 10 :thank you for your work .

3. huhtikuuta 2023
Oma-aloitteinen arvostelu
Smart Energy West Midlands Ltd-logo

Vastaus yritykseltä Smart Energy West Midlands Ltd

thanks so much for the review Martin! We're happy to hear all went well!! best wishes, Smart Energy Team!

Saanut 5/5 tähteä

Very friendly gentlemen explaining…

Very friendly gentlemen explaining everything to us (Brian) and 2 very good guys to install boiler . Very pleased with it all round .

23. helmikuuta 2023
Oma-aloitteinen arvostelu
Smart Energy West Midlands Ltd-logo

Vastaus yritykseltä Smart Energy West Midlands Ltd

Thank you very much for leaving us a review. We are really pleased to hear your install went well and you were happy with our team. Thanks, Smart Energy Team

Saanut 5/5 tähteä

Recommended.

Honest, competitive quote from an expert who offered sound advice. Great engineer who carried out an exceptionally smooth installation. Friendly & helpful customer support to make sure all paperwork was completed correctly.
Highly Recommend.

27. tammikuuta 2023
Oma-aloitteinen arvostelu
Smart Energy West Midlands Ltd-logo

Vastaus yritykseltä Smart Energy West Midlands Ltd

Thank you for taking the time to review our business. It's great to hear all went well with your new boiler install! Best Wishes Smart Energy Team

Saanut 5/5 tähteä

Gas Boiler Installation

After looking for a boiler installer local to where I live (East Midlands) I was not satisfied with any of the quotes I received. Went to Boiler Guide's website and entered my requirements there and got three quotes come through. One of the quotes was from Smart Energy. Spoke to Tom at Smart Energy who advised and quoted for a Viessmann Vitodens 100-W heat only boiler to replace my failing 14 year old Ideal boiler. Tom arranged for a surveyor to come to my property and ensure that the boiler quoted would meet my needs. Decided to proceed with the install and so glad that I did. Come installation day, engineer Dave Cashmore-Jones arrived and did a fantastic job of removing the old boiler and installing the new one. Had a couple of slight alterations to make to get the new boiler to fit but made good all remediation work and completely tidied up after him. I now have a remarkable, good looking, very efficient and extremely quiet boiler installed at a very competitive price. The whole team at Smart Energy did an awesome job, well done guys! Would not hesitate to recommend Smart Energy to anyone.

24. helmikuuta 2023
Oma-aloitteinen arvostelu
Smart Energy West Midlands Ltd-logo

Vastaus yritykseltä Smart Energy West Midlands Ltd

Thank you Gary for taking the time to leave such a detailed review! It's really helpful to get this level of feedback which we have of course shared with our team. Thank you for choosing Smart Energy, Best Wishes Smart Energy Team.

Saanut 4/5 tähteä

All the workmen that did the loft

All the workmen that did the loft, etc. To the men that installed the Central Heating were really pleasant and did the work to an excellent standard. Only a small criticism was that the men who fitted the Central Heating left a bit of a mess in some areas and left a small job that required the auditor to redo, which he did to my satisfaction. Overall, for a job, I was dreading being carried out they made the whole thing bearable.

9. tammikuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Thank you smart Energy West Midlands…

Thank you smart Energy West Midlands Ltd, just before Christmas when we had that bad cold spell, my old boiler broke down.and being over 20 year old it was time to move on.i asked Smart Energy to help me out,and from start to finish they pulled out all the stops replaced my boiler up graded gas pipe etc and got me back up and running for Christmas eve.therefore i would like to thank all the staff that was all involved, plus the boiler fitters.thank you again for a good job.*****

15. tammikuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

very professional from start to finish

very professional from start to finish. The gas engineer Mark was brilliant he new the job inside out, very clean and tidy and pleasant.The boiler installed is very good quality and easy to use.
would recommend them any time.
Al- Jamal

27. syyskuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great Team and Process

From the very start the team at smart Energy were engaging, understanding and efficient. From the initial survey, no trying to oversell or confusion tactics through to the installation the team respected property, were polite and very knowledgeable. The whole cavity wall insulation was done in 3 hours and everything was tidied up, cleaned and put back to how it was before.

Highly recommended.

21. syyskuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

So pleased we chose Smart Energy

Smart Energy quoted for the complete installation of our central heating (we had none before!). Not only were they very competitive on price but their level of professionalism and customer service is 100%. From survey through planning and installation every step was smooth. In particular, 8d like to call out David Cashmore-Jones, the installation engineer who has masses of experience. His work was top notch and the outcome perfect. We really appreciated having true professionals carry out the work. We're so happy, thank you.

22. syyskuuta 2022
Oma-aloitteinen arvostelu
Smart Energy West Midlands Ltd-logo

Vastaus yritykseltä Smart Energy West Midlands Ltd

Thanks so much for your review Dave, we are grateful of the feedback and we're super happy to hear all went well with the install! Best Wishes, Smart Energy Team!

Saanut 5/5 tähteä

Full CH replacement

Had pretty much a full replacement of central heating carried out by Smart Energy. Not heard of them before but were on the desired boiler manufacturers approved installers list. Lee surveyed and answered all my queries and was very helpful. Mark the heating engineer was excellent. Tidy, knowledgeable and a grafter! Thank you both and the rest of the team for a great job done.

22. elokuuta 2022
Oma-aloitteinen arvostelu
Smart Energy West Midlands Ltd-logo

Vastaus yritykseltä Smart Energy West Midlands Ltd

We're pleased to hear the work at your property went well and you were happy with the services we provided. Thank you for choosing Smart Energy to undertake your heating work. Best Wishes

Saanut 5/5 tähteä

Excellent company

Despite an unforeseen change of plan regarding the installation date, Smart Energy did their upmost to get the work done as soon as they could. We were impressed that an engineer came to help store the new boiler and other boxes on the initial day arranged for fitting - thank you Lee.
On the actual day of installation, Dave Cashmore-Jones proved to be a friendly and professional member of the team. Thanks also to Tom, Clive, Brian and Piper. We would not hesitate to recommend.

12. syyskuuta 2022
Oma-aloitteinen arvostelu
Smart Energy West Midlands Ltd-logo

Vastaus yritykseltä Smart Energy West Midlands Ltd

Thank you for providing your feedback on your experience with us. We always try to do our best to do a great job for our customers. Thank you for your business. We're glad your install went well! Best Wishes, Smart Energy Team.

Saanut 5/5 tähteä

Good experience for a boiler…

Good experience for a boiler replacement and would recommend to others.

22. elokuuta 2022
Oma-aloitteinen arvostelu
Smart Energy West Midlands Ltd-logo

Vastaus yritykseltä Smart Energy West Midlands Ltd

Thank you Mike for leaving your review. We're pleased to hear you would recommend us to other potential customers too. Best Wishes, Smart Energy Team.

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