New optimum coach seats more comfortable than the old one. 3 good drivers. Good onboard service. 4 stars as enjoyable itinerary but with a couple of issues than need sorting for next year. Also hotel... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
When ever ive boojed a hokiday or day trip in the nottingham store. The sraff havs always been helpful and profecianal, inckusing the drivers.
The drive down to Tilbury was comfy However, drive back was not Different driver who was very pleasant informative Some ppl on board were rude to the driver Complaining about stopping at services... Näytä lisää
Yritys on vastannut
All the staff (including the coach drivers) are wonderful they go above & beyond to help, guide, explain things etc so that the holiday is stress free. Everyone is very friendly. The destinations ar... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Skills Holidays
Yrityksen kirjoittama
With 105 years of experience, the Skills Group is proud to be a family-run business in the heart of Nottinghamshire, providing a range of award-winning coach holidays, specialised private hire and group travel.
As an award-winning holiday operator, Skills operates hundreds of coach tours and day trips throughout the British Isles and Europe. We work hard to guarantee high quality when travelling with Skills. With dedicated holiday booking offices in central Nottingham and Derby and online and over-the-phone booking services, your next holiday booking will never be more straightforward.
All our holidays are fully bonded by Bonded Coach Holidays guidelines, giving you complete financial protection to travel with peace of mind.
Yhteystiedot
Belgrave Road, NG6 8LY, Nottingham, Yhdistynyt kuningaskunta
- 0115 977 0080
- info@skills.co.uk
- www.skills.co.uk
4,7
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Keep cancelling trips
I have been using Skills for many many years without any problems but have now had 4 trips cancelled in just over a year. Last week they asked for full payment on one trip knowing it would probably be cancelled as there were only 6 booked on it, it has now been cancelled. Last time a trip was cancelled I asked for alternatives but nobody got back to me, it then took about 10 days to get a refund which is unacceptable. I've started using other companies who hopefully will be more reliable.
Thank you for the reply.
18. elokuuta 2026
Vastaus yritykseltä Skills Holidays
Thank you for sharing your feedback. We’re genuinely sorry to hear about your recent experiences, particularly after many years of travelling with Skills. We completely understand how frustrating it is to have multiple trips cancelled, especially after making full payment and when you were hoping for alternative arrangements.
We also apologise that your previous request for alternatives wasn’t followed up and that your refund took longer than it should have. This is not the level of service we aim to provide.
We’d really appreciate the opportunity to look into what happened and address your concerns. Please contact our customer services team at customer.services@skills.co.uk with your booking details so we can review your experience in full. We’re grateful for your many years of custom and sorry that we’ve let you down.
Booking on line - quick and easy
Very easy to book on line with confirmation received straight away.
Full details of coach tour available on line or in their quality brochure.
19. elokuuta 2026
Vastaus yritykseltä Skills Holidays
Thank you so much for taking the time to leave us such a lovely review – we truly appreciate it! Our team works incredibly hard to create memorable experiences for our valued customers, so it means a great deal to hear that you had a wonderful time. We’re very grateful for your kind feedback. We hope to welcome you on another tour again soon, Joseph
Vastaus yritykseltä Skills Holidays
Thank you so much for taking the time to leave us such a lovely review – we truly appreciate it! Our team works incredibly hard to create memorable experiences for our valued customers, so it means a great deal to hear that you had a wonderful time. We’re very grateful for your kind feedback. We hope to welcome you on another tour again soon, Joseph
The lady i spoke to to make my bookings…
The lady i spoke to to make my bookings was very helpful & friendly. The booking process was easy & quick to do over the phone.rebecca
19. elokuuta 2026
Vastaus yritykseltä Skills Holidays
Thank you so much for taking the time to leave us such a lovely review – we truly appreciate it! Our team works incredibly hard to create memorable experiences for our valued customers, so it means a great deal to hear that you had a wonderful time. We’re very grateful for your kind feedback. We hope to welcome you on another tour again soon, Joseph
Excellent service
19. elokuuta 2026
Vastaus yritykseltä Skills Holidays
Thank you so much for taking the time to leave us such a lovely review – we truly appreciate it! Our team works incredibly hard to create memorable experiences for our valued customers, so it means a great deal to hear that you had a wonderful time. We’re very grateful for your kind feedback. We hope to welcome you on another tour again soon, Joseph
Booking process very slow,what should…
Booking process very slow,what should be simple and straightforward made system heavy.
18. elokuuta 2026
Vastaus yritykseltä Skills Holidays
I am really sorry to read that you didn’t enjoy some aspects of your experience with Skills. We really do appreciate our valued customers who travel with us, and we do work very hard to offer the best experience we can. Please do drop me an email at customer.services@skills.co.uk as we do always welcome feedback. Thanks! Joseph
Day out in Beamish …
I've not been on the excursion yet but found it very easy to book online and I'm really looking forward to my day out
18. elokuuta 2026
Vastaus yritykseltä Skills Holidays
Thank you so much for taking the time to leave us such a lovely review – we truly appreciate it! Our team works incredibly hard to create memorable experiences for our valued customers, so it means a great deal to hear that you had a wonderful time. We’re very grateful for your kind feedback. We hope to welcome you on another tour again soon, Joseph
Friendly and helpful to an 85 year old…
Friendly and helpful to an 85 year old who doesn’t do technology. Thank you.
18. elokuuta 2026
Vastaus yritykseltä Skills Holidays
Thank you so much for taking the time to leave us such a lovely review – we truly appreciate it! Our team works incredibly hard to create memorable experiences for our valued customers, so it means a great deal to hear that you had a wonderful time. We’re very grateful for your kind feedback. We hope to welcome you on another tour again soon, Joseph
A helpful person did all the work!
My call was answered by a helpful person that checked the availability of my request. I was asked about a pickup place, and given a choice of seats. I was given a choice of payment, and l received the confirmation within moments of ending the call. Thank you
18. elokuuta 2026
Vastaus yritykseltä Skills Holidays
Thank you so much for taking the time to leave us such a lovely review – we truly appreciate it! Our team works incredibly hard to create memorable experiences for our valued customers, so it means a great deal to hear that you had a wonderful time. We’re very grateful for your kind feedback. We hope to welcome you on another tour again soon, Joseph
Helpful Staff
The staff I speak to are always friendly and helpful. Nothing is too much trouble for them.
17. elokuuta 2026
Vastaus yritykseltä Skills Holidays
Thank you so much for taking the time to leave us such a lovely review – we truly appreciate it! Our team works incredibly hard to create memorable experiences for our valued customers, so it means a great deal to hear that you had a wonderful time. We’re very grateful for your kind feedback. We hope to welcome you on another tour again soon, Joseph
The booking was very easy and the staff…
The booking was very easy and the staff were very knowledgeable.
17. elokuuta 2026
Vastaus yritykseltä Skills Holidays
Thank you so much for taking the time to leave us such a lovely review – we truly appreciate it! Our team works incredibly hard to create memorable experiences for our valued customers, so it means a great deal to hear that you had a wonderful time. We’re very grateful for your kind feedback. We hope to welcome you on another tour again soon, Joseph
Never have any problems with Skills…
Never have any problems with Skills unlike other companies.
11. elokuuta 2026
Vastaus yritykseltä Skills Holidays
Thank you so much for taking the time to leave us such a lovely review – we truly appreciate it! Our team works incredibly hard to create memorable experiences for our valued customers, so it means a great deal to hear that you had a wonderful time. We’re very grateful for your kind feedback. We hope to welcome you on another tour again soon, Joseph
Vastaus yritykseltä Skills Holidays
Thank you so much for taking the time to leave us such a lovely review – we truly appreciate it! Our team works incredibly hard to create memorable experiences for our valued customers, so it means a great deal to hear that you had a wonderful time. We’re very grateful for your kind feedback. We hope to welcome you on another tour again soon, Joseph
The lady with whom I booked 3 holidays…
The lady with whom I booked 3 holidays for 2027 was extremely helpful & efficient..I have enjoyed 4 previous holidays with Skills as well..I cannot fault it..Thankyou.
17. elokuuta 2026
Vastaus yritykseltä Skills Holidays
Thank you so much for taking the time to leave us such a lovely review – we truly appreciate it! Our team works incredibly hard to create memorable experiences for our valued customers, so it means a great deal to hear that you had a wonderful time. We’re very grateful for your kind feedback. We hope to welcome you on another tour again soon, Joseph
Another great holiday!
Enjoyed a recent Skill’s holiday….Highlights of Wales. Matthew our driver was excellent…. Friendly, very helpful and a great driver. The hotel was good and there were several excursions which were very well chosen. Thank you. Anne Moore
17. elokuuta 2026
Vastaus yritykseltä Skills Holidays
Thank you so much for taking the time to leave us such a lovely review – we truly appreciate it! Our team works incredibly hard to create memorable experiences for our valued customers, so it means a great deal to hear that you had a wonderful time. We’re very grateful for your kind feedback. We hope to welcome you on another tour again soon, Joseph
Theatre break in London
Evert thing went to plan.Driver was brilliant.Hotel was exceptional all the staff were so helpful.Only one problem when we arrived at His Majesty’s Theatre to take our seats I was told I had to go 60 steps up to the grand circle and 20steps down to our seats and as I’m disabled and walk with a crutch is was an impossibly. But thanks to 2 staff there suitable seats were found
15. elokuuta 2026
Vastaus yritykseltä Skills Holidays
Thank you so much for taking the time to leave us such a lovely review – we truly appreciate it! Our team works incredibly hard to create memorable experiences for our valued customers, so it means a great deal to hear that you had a wonderful time. We’re very grateful for your kind feedback. We hope to welcome you on another tour again soon, Joseph
Very efficient and helpful in Booking…
Very efficient and helpful in Booking looking forward to my holiday
Thank you
14. elokuuta 2026
Vastaus yritykseltä Skills Holidays
Thank you so much for taking the time to leave us such a lovely review – we truly appreciate it! Our team works incredibly hard to create memorable experiences for our valued customers, so it means a great deal to hear that you had a wonderful time. We’re very grateful for your kind feedback. We hope to welcome you on another tour again soon, Joseph
Always informative and friendly .
Always informative and friendly .. great company 😁
15. elokuuta 2026
Vastaus yritykseltä Skills Holidays
Thank you so much for taking the time to leave us such a lovely review – we truly appreciate it! Our team works incredibly hard to create memorable experiences for our valued customers, so it means a great deal to hear that you had a wonderful time. We’re very grateful for your kind feedback. We hope to welcome you on another tour again soon, Joseph
I was surprised as we both we …
I was surprised as we both we charged an extra £5 each because Ibooked by telephone instead of doing it on liine
10. elokuuta 2026
Vastaus yritykseltä Skills Holidays
Thank you so much for taking the time to leave us such a lovely review – we truly appreciate it! Our team works incredibly hard to create memorable experiences for our valued customers, so it means a great deal to hear that you had a wonderful time. We’re very grateful for your kind feedback. We hope to welcome you on another tour again soon, Joseph
We went on the Rhine on Fire
We went on the Rhine on Fire with Andy and Cheryl.
Andy was a very good driver but it’s a very long journey -17 hours- which we hadn’t realised it would take so long.
Some lovely scenery and good weather, but we would have liked more information about itinerary and timings as we only found out details daily.
Food was good but some choices would have been nice.
4. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skills Holidays
I am really sorry to read that you didn’t enjoy some aspects of your experience with Skills. We really do appreciate our valued customers who travel with us, and we do work very hard to offer the best experience we can. Please do drop me an email at customer.services@skills.co.uk as we do always welcome feedback. Thanks! Joseph
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