Sims IVF - Cork Arvostelua 10

My appointment with the Consultant was good, with no issues.

I attended the appointment along with my wife and 10 Years son. At reception, they mentioned my son could not go; I said that was fine and he would wait at reception. as he is 10y does not need supervision, just need to sit (A few chairs in front of the reception staff).

Reception called a senior staff member who was rude and lacked understanding. She dismissed my concerns and showed no empathy for our situation, which was particularly distressing given the circumstances.

As a Consultant Doctor, I am well-versed in hospital dynamics. I have noticed that a standard line is included for children in every hospital appointment letter, and the hospital staff usually accommodates the situation. They understand that leaving a child behind is not always feasible. I have previously visited Rotunda (Dublin), Waterstone (Cork), and a few other hospitals, and I was accommodated every time. However, this experience was distressing as the staff seemed to understand little. My son had to wait outside and was visibly distressed after the appointment, which is unacceptable and should not have been the case.

While I understand that Sims is a private hospital and has the authority to set its own policies, I believe that the management should consider arranging some refresher courses for the staff. This would help them to deal with patients more respectfully and better understand their situations. Such behaviour is unacceptable, especially from a compassionate and private clientage perspective.

My husband and I had a very positive experience at Sims. From our very first appointment we felt supported and our concerns and questions listened to with an understanding and sympathetic ear by Dr. Alejandro and all of the team at Sims, especially one of the nurses, Therese.

The app makes communication seamless and allows you to view all of your appointments and medication in a very easy manner.

I got pregnant on our second round of IVF and now we have our beautiful little boy as a result of our treatment at Sims.

I highly recommend Sims as an extremely positive and supportive IVF clinic.

Mine and my partners experience with the sims ivf clinic mahon I couldn't fault 😊 they were very helpful throughout our whole process and couldn't have been any nicer. We are delighted to say we are 7 weeks pregnant. We had our 7 week scan today in the clinic and as sad it was to say goodbye we are delighted to have had a successful time. We will 100% be back in the future for baby no.2 . I couldn't thank the staff enough for everything they done for us an absolute miracle 🙌 thank you. Jess & Julie

Going through IVF is a very emotional and highly stressful thing and I found the staff made it easier to go through for sure. Especially Dr. Montilla - he would come out to the waiting area to bring you to appointments. Always down to earth and friendly. I have gone to Waterstones for previous IVF cycles and IV had consultants walk past me with their heads down, very cold and they don't speak to you directly like your not even in the room. One huge factor for us was that my husband was allowed into the scan and transfer. Waterstones did not allow my husband into the scan even after covid. I would highly recommend this clinic.

Myself and my Husband cannot express enough our sincere and heartfelt gratitude to Doctor Alejandro and all the Team at Sims Cork. After my first round of IVF, im delighted to say I'm 8 weeks pregnant with my first Child. From our very first visit to Sims, we were always greeted with such a warm welcome and any doubts or fears we had were always handled and answered in the most professional, Sincere and Empathatic Manner. The Nurses are just absoluetly amazing and fantastic at their jobs, I was always made feel so at ease and comfortable and was assured at each and every step along the way....
My Individual treatment plan was explained fully with a clear outline of the cost from the start and appointments were scheduled with such ease...
Myself and my Husband will always be forever grateful to All the Team at Sims for making our Dreams a Reality xx
Carmel Rohan

Dr Alejandro and all the team at Sims in Cork are just amazing. The whole team made us feel so welcome from day 1. We moved to Sims after 2 failed attempts of ivf with another clinic but we fell pregnant on our first attemp with Sims. We feel so blessed to have Dr Alejandro as our consultant he was amazing from day one. We really look forward to continuing to grow our family in the future .
The nurses were always on hand for any questions we had and scheduling appointments was very easy.

Sarah and Caitriona x

We started our ICSI treatment last year and got pregnant on the second round. I am currently 11 weeks pregnant. I would highly recommend Sims IVF. The nurses were amazing and communicated with me throughout the whole journey. The doctor was so nice and cheerful and made the whole experience joyful.
We are so glad that we chose Sims IVF.
Thanks again.

I had a very positive experience with Sims Cork, would definitely recommend. The level of care was fantastic, their app makes appointments and contacting the care team seamless - it even allows you to view your latest test results and schedules your meds for you. I have had a great experience from the admin to the consultants.

I would strongly recommend SIMs. I had previously sought treatment from a different clinic, but I found the staff at SIMs warmer and friendlier and really great to help me relax during a stressful time seeking IVF. They explained everything very carefully and were always so helpful when I had question both in person and over the phone. Everything was made.very.clear.from medication to appointments. After three IVF cycles, I'm almost 6 months pregnant. So grateful to the midwives in Cork and Dr. Moses for all they have done for me.

The Cork SIMs team were fantastic! So kind, empathetic and professional from our first appointment all the way to our final blood test for pregnancy results.
My husband and I have been so fortunate that our first cycle was a success and we are now 22 weeks pregnant after a long and emotional journey.
The team at SIMs were a delight from start to finish and you could really tell they genuinely cared!
Thank you so much 💓