I am writing this review now because it was too painful to do at the time. Last year my wife of 38 years died. Simplicity were absolutely amazing, caring, attention to detail, kept informed every st... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Was booking my own future plan, so it wasn't a particularly sad time, but they did not rush things on the phone, seemed to have all day to take details and explain things, and to ensure I fully unders... Näytä lisää
Yritys on vastannut
Simplicity helped me through what is a very stressful time, they were willing to take time explaining things so I could make the right choices. They kept me informed throughout and were very respectfu... Näytä lisää
Yritys on vastannut
The continuity of contact was helpful. I was informed of all key events in a courteous way. Even though an error was made regarding the receptacle of ashes it was sensitively addressed and dealt... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Simplicity we provide high quality, low cost funeral options which remove many of the more expensive elements associated with a traditional funeral. Our priority is taking care of you and your loved ones at the time of need.
Yhteystiedot
4 King Edwards Court, King Edward Square, B73 6AP, Sutton Coldfield, Yhdistynyt kuningaskunta
- 0808 258 9832
- customercare@simplicity.co.uk
- www.simplicity.co.uk
4,8
Erinomainen
727 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 77 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Exceptional
Helpful, kind and dignified service. We were taken care of every step of the way
13. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Clair,
Thank you so much for sharing your experience. We're so pleased the team provided such great care for you.
Vastaus yritykseltä Simplicity Cremations
Dear Margaret,
Thanks for your review. We're so pleased the team has given you space to relax with everything planned.
Jason who handled our call was very…
Jason who handled our call was very friendly and helpful
11. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Mae,
Thank you for your review.
We're so pleased to hear Jason provided such helpful, friendly service for you.
The experience was made good by the way…
The experience was made good by the way the agent and myself gelled from the ofset he made all that we discussed easy to understand very good 👍
11. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Keith,
Thank you for sharing your experience. We're so pleased our agent looked after you, and made you feel comfortable and informed.
Vastaus yritykseltä Simplicity Cremations
Dear Paul,
Thank you for your review. We're pleased you're satisfied that you've arranged your plan and you found it easy to understand.
Great service from your staff
Great service from your staff, Sneha. Very helpful and patient inspite of some issues in dealing with the matter.
10. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Chandrakant,
Thank you so much for your review. We're so pleased Sneha provided you such a helpful, supportive service and dealt with issues that arose.
Remarkable caring company
I can't recommend them enough. From start to finish of the sad , daunting process of losing a loved one, they were remarkable. Kept in constant touch even days afterwards. Not just emails but conversations on the phone. Very caring , and outstanding customer service. Do not hesitate using them.
Thank you Simplicity from the bottom of my heart.
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Simplicity Cremations
Dear Mary,
Thank you so much for kind review. We're so sorry for your loss, but we're pleased you received such compassionate care from our team. Thank you for your trust in us.
Very is to arrange over the phone…
Very is to arrange over the phone customer Service very good
3. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Tracy,
Thank you so much for your review. We're so pleased you found our customer service very good.
I do not know the company nor have i…
I do not know the company nor have i used it services,
The tv advert is enough to put anyone one off, the Advert is boring and laborious, and it's about time it was pulled from the advert slots, everyone knows that they will depart from this life at somepoint, so the advert is just begging people to part with money they probably do not have nor can afford
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Simplicity Cremations
Dear Judy,
Thank you for sharing your thoughts about our latest television advert. Our aim was to approach a sensitive topic with care and openness, never to cause distress.
I have passed your feedback to the team.
We do listen to all the feedback we receive and remain committed to communicating with the dignity and clarity that families expect from us.
Kind regards,
Sally
Vastaus yritykseltä Simplicity Cremations
Dear Jeremy,
Thank you for your review. We're so pleased you found the team friendly and helpful.
Vastaus yritykseltä Simplicity Cremations
Dear Mr Newton,
Thank you for your review. We're pleased to hear you had an easy, straightforward set-up for your plan.
The person I spoke to was able to…
The person I spoke to was able to answer all my queries regarding a cremation only plan and was very understanding of my hearing disability
3. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Joan,
Thank you for your review. We're so pleased you received the supportive, respectful level of service you deserved.
Vastaus yritykseltä Simplicity Cremations
Dear Mark,
Thank you for sharing your review. We're pleased you're happy with the price.
The whole experience was very easy to…
The whole experience was very easy to understand a person called Mitch was very helpful and explained clearly how the plan works
31. heinäkuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Suzie,
Thank you for sharing your experience. We're so pleased Mitch was helpful and supportive when setting up your plan. We'll pass on your feedback to him.
Kind, caring service
Rang on the day of my beloved mums passing at home, ambulance arrived, the gentleman were so kind, didn't rush us to say our goodbyes. Left a white rose on her pillow, a beautiful touch!
Lesley from Simplicty kept me informed all the way through, I requested a particular crematorium, Lesley was amazing in arranging this for us.
Once ashes were ready, even though I had received an email Lesley kindly rang me, which is a lovely touch to actually speak with someone.
I couldn't have dealt with this myself, so hard!
Excellent service. Thank you
25. kesäkuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Jane,
Thank you so much for your review. We're thrilled to hear that you and your mum received the care and compassion from Lesley and the team that you deserved, and that they went above and beyond to accommodate your wishes.
Simplicity itself to buy a Simplicity…
Simplicity itself to buy a Simplicity Plan. Well done.
6. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Customer,
Thank you for your review. We're so pleased you found the process of setting up your plan so simple.
The ladies I spoke to about the plan…
The ladies I spoke to about the plan could not have been more helpful, it was not a job I felt like doing, but in my heart I knew it will be peace of mind for my family
6. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Barbara,
Thank you for sharing your experience. We're so pleased the team provided helpful and supportive service for you, considering the nature of the conversation.
Nisha was so helpful I'm so happy that…
Nisha was so helpful I'm so happy that I don't need to worry about things anymore
4. elokuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Desmond,
Thank you for your review. We're so pleased Nisha was so helpful and gave you peace of mind to reduce future worries.
Just what I wanted
28. heinäkuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Owen,
Thank you for your review. We're so pleased you received the service that you wanted.
Very caring and professional…
Very caring and professional throughout. The little touches like messaging on the day my dad was cremated, although probably automatic, still meant something
27. heinäkuuta 2026
Vastaus yritykseltä Simplicity Cremations
Dear Mr Williams,
Thank you for sharing your experience. We're so pleased to hear you found our team's service personal, supportive and caring for your dad. We're sorry for your loss.
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