Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I recently reached out to Shopper Approved’s support team while troubleshooting something on our end. Their team was responsive and took the time to test things from their side to help rule out po... Näytä lisää

Saanut 5/5 tähteä

Shopper Approved is very attentive and seem to have the customer in mind. I am giving it a 5 but they really need to streamline the # of different contacts reaching out at the same time. It can get co... Näytä lisää

Saanut 5/5 tähteä

We've been with Shopper Approved for several years and have had great experiences with them. What has prompted my to write this review is recently we rebuilt our data feed and this required remapping... Näytä lisää

Saanut 5/5 tähteä

Support across all of their departments is phenomenal. They are constantly adding new and improved ways to help their customers get the most out of the review service products they offer. Most recentl... Näytä lisää

Yrityksen tiedot

  1. Ohjelmistoyritys
  2. Mediayhtiö
  3. Arvostelusivusto

Tietoja yrityksestä Shopper Approved

Yrityksen kirjoittama

Shopper Approved is one of the oldest and largest online rating and review services in the United States, though we serve clients world-wide.

Our innovative solutions, great employees, and strategic partnerships with Google, Yahoo, and Bing have greatly attributed to our client's success.

Shopper Approved is an Inc. 500 "Fastest Growing Company in America" two-time award winner, and is the highest-rated online review platform in the world according to the BBB (A+), G2 (4.9), Capterra (4.9), and TrustPilot (4.8).

There's a reason why companies like 1800Flowers, B&H Photo, NameCheap, and VividSeats choose Shopper Approved for their customer ratings and reviews.

************************************************* ATTENTION - PLEASE READ BELOW *************************************************

If you look at our Trustpilot Ratings Chart above, you will see that it is comprised of mostly 5-Star ratings and 1-Star ratings. This is because we have two very different groups of people that leave reviews here.

- The 5-Star ratings are from our actual clients, who are comprised of thousands of online businesses around the world who use our services to collect reviews on their behalf.

- The 1-Star ratings are from some of our client's customers who have had a bad experience with the client, and not with us directly.

As one of the largest rating and review companies in the world, we collect millions of reviews every month, so it is natural for some of our client's customers who have had a bad experience to want to reach out.

That being said:

- If you're one of our client's customers, please know that we care about you and want to help you resolve whatever issue you are having. Please call or email us and we will do whatever we can to assist you.

Or...

- If you're a business owner or a consumer researching our company, we hope that knowing this information will help you to put things into a better perspective.

*************************************************

Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

820 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 77 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Shopper Approved is very attentive and…

Shopper Approved is very attentive and seem to have the customer in mind. I am giving it a 5 but they really need to streamline the # of different contacts reaching out at the same time. It can get confusing on who is doing what.

10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent support when things get complicated.

We've been with Shopper Approved for several years and have had great experiences with them. What has prompted my to write this review is recently we rebuilt our data feed and this required remapping of all of our products on Shopper Approved. I'm not a developer, but with the published articles in their knowledge base and great service from Khéri, we were able to re-align everything and not lose years of product reviews.

9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The setup is on key

The setup is on key . And this company already has its foundation set up and on to bigger and better deals . Making money is the ultimate experience. Getting the right hookup makes the world a better place to experience .

8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Good support follow through and communicaion

I recently reached out to Shopper Approved’s support team while troubleshooting something on our end. Their team was responsive and took the time to test things from their side to help rule out potential causes.

It turned out the issue was related to our own email provider, not their platform. Once we confirmed that, everything made sense and we were able to move forward quickly.

I appreciate their willingness to jump in, run tests, and help validate that their system was functioning correctly. Solid support experience overall.

3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Charged me an outrageous fee for local…

For “boxofficeticketsales”. Charged me an outrageous fee for local symphony tickets. More than double what the price was. Service fees of 24%+. They were top on googles list for my local symphony tickets which was an advertisement. I fell for it. I got ripped off. Do not use. Shopperapproved site is a scam with no visible chance for me to leave a review of outrageous ticket company. Buyer beware. When I tried to call back they put me on hold for 20 mins and never picked up. I disputed on my credit card.

1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Shopper Approved-logo

Vastaus yritykseltä Shopper Approved

Hi Jeff,

Thanks for reaching out.

The ticket industry operates largely on a secondary marketplace made up of many independent sellers. These providers often rely heavily on paid advertising, which is why additional fees are commonly added to ticket prices. While it’s not ideal, it’s a standard part of how the industry functions.

Regarding reviews—if you made a purchase, the review request will come from us, not the ticket seller. That’s because we independently send surveys to verified customers to ensure reviews are authentic.

The ticket company does not control who receives a review request. This is intentional, and it’s what separates verified review platforms like ours from open platforms where anyone can leave feedback.

If your order was canceled or a chargeback was issued, whether you receive a review request depends on whether that cancellation is reported to our system. In most cases, customers who completed a purchase will receive a survey email—typically labeled “delivery confirmation.”

If you have any questions, feel free to reach out. We’re happy to help.

Best regards,

Scott Brandley
CEO, Shopper Approved

Saanut 5/5 tähteä

Helpful Customer Service and Tech Support

Shopper Approved support was great in helping us connect our various review platforms to better track and manage our reputation online. Helpful and patient agents walked us through some difficulties getting set up at first. Thanks again!

1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

It's Not Honest Feedback - VERY selective

It appears Shopper Approved is a company-centric service, not public-centric. They ONLY allow reviews from people who get invitations from participating companies. If an order is fulfilled well (by the company's judgment), then and ONLY then will a customer get the invite. But if a company fumbles or outright fails...no invite. So of course, the ratings are gamed from the get-go. I'll never trust anything Shopper Approved says. Never.

31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Shopper Approved-logo

Vastaus yritykseltä Shopper Approved

Hi Howard,

I appreciate you taking the time to share your feedback.

If you made a purchase from one of our clients, you should have received an email survey.

These are sent automatically by us (not by the merchant) to ensure every customer has an equal opportunity to leave a review.

If you didn’t receive the survey for any reason, you have two options...

Option 1 - We have a "Write a Review" link on the top right corner of our home page for rare circumstances like this.

Option 2, you can reach out to support@shopperapproved.com
and our team will be happy to assist you.

Thanks again for reaching out.

Best Regards,

Scott Brandley
CEO, Shopper Approved

Saanut 5/5 tähteä

Support across all of their departments…

Support across all of their departments is phenomenal. They are constantly adding new and improved ways to help their customers get the most out of the review service products they offer. Most recently they were able to assist us in a large update/overhaul of our product catalog and were so great the entire time.

27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Attentive Service for a DTC Seller

Kheri and the Shopper Approved team have been attentive and responsive to our questions and helped us work through catalog updates to ensure our customer reviews are displaying as expected.

18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Shopper Approved Is Great

Shopper Approved makes it easy to collect and display ratings and reviews for your online store. The entire team is great to work with. The level of support they offer is top notch. Highly recommend.

22. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great Service and Smooth Shopify Integration

We had a great experience working with Shopper Approved. Their team helped us successfully integrate the Shopper Approved app into our Shopify store, and the process was smooth from start to finish. The staff was friendly, knowledgeable, and very responsive whenever we had questions. They made sure everything was set up properly and working the way it should. Overall, excellent service and a great team to work with. We would definitely recommend them to other businesses looking to implement Shopper Approved.

6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Highly recommend

"We've been using this platform to collect reviews for our website, and the tech support has been exceptional. Whenever we've had questions or needed assistance, their team has been responsive, knowledgeable, and truly helpful. They resolved our issues quickly and made the whole process smooth and stress-free. It's clear they genuinely care about their customers' success. Highly recommend their service!"

26. helmikuuta 2026
Oma-aloitteinen arvostelu

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin