Moderny Arvostelua 

Vastaus yritykseltä Moderny

8.10.2025

Thank you so much for sharing your experience with us! We completely understand how concerning it can feel when there’s a delay in communication after placing an order, and we’re so glad to hear that our team was able to keep you informed and reassured throughout the process. It’s wonderful to know that everything arrived safely and that you’re happy with your purchase.

We truly appreciate your trust and kind recommendation. Hearing that you love your item and plan to shop with us again means a lot to our team. We’ll continue striving to provide the same great communication and quality experience each time you order.

Vastaus yritykseltä Moderny

3.10.2025

We’re very sorry to hear about the difficulties you’ve faced both with the delay in receiving your order and with submitting your video evidence for the faulty item. We completely understand how frustrating it must have been to try several times without success, and we apologize if your request for an alternative submission method was not properly addressed. Your experience is important to us, and we want to ensure we can resolve this matter for you.

As an alternative to sending a video, we kindly ask that you take a clear screenshot from the video showing the fault with the product and send it to our customer service team via email. This will allow us to review the issue and proceed with the replacement process promptly, without the technical challenges of large file transfers. We also appreciate your feedback regarding the complimentary item, and we’ll make sure it is shared with our team for quality review. Thank you for bringing this to our attention and for giving us the opportunity to make this right.

Vastaus yritykseltä Moderny

2.10.2025

Thank you for sharing your experience with your Abstract Colorful Woman piece. We’re delighted to hear that it arrived in good order and that it was exactly what you were looking for. It’s always wonderful when a piece perfectly complements your home and fills that special space in your décor.

We’re so pleased that the artwork brought the effect you hoped for, and we truly appreciate your trust in choosing us. Your satisfaction is very important to us, and we look forward to helping you again should you wish to add more unique pieces to your collection in the future.

Vastaus yritykseltä Moderny

2.10.2025

We’re truly sorry to hear about the difficulties you’ve experienced with your orders. We completely understand how frustrating it must be not to have received your items after waiting and being reissued a replacement. This is certainly not the experience we want for our customers, and we deeply regret the inconvenience this has caused you.

To get this resolved as quickly as possible, we kindly ask that you reach out directly to our customer service team with your order details. They will be able to investigate the shipment status thoroughly and provide you with the most accurate updates. Please email our support team so they can look into this for you right away and assist further.

Vastaus yritykseltä Moderny

2.10.2025

Thank you for your honest feedback. We’re glad to hear that despite the longer delivery time, you felt well-informed and supported through our communication. We always aim to keep our customers updated and reassured while waiting for their order to arrive.

It’s wonderful to know that you are very pleased with the products you received. Your satisfaction is what matters most to us, and we truly appreciate your patience and understanding throughout the process. We hope you enjoy your purchase for years to come and look forward to serving you again in the future.

Vastaus yritykseltä Moderny

2.10.2025

We are so delighted to hear how pleased you are with the arrival of your three ladies. It’s wonderful to know that you find them stylish, beautiful, and that the intricate detail and vibrant colors truly stand out. Each piece is created with great care, and it’s very rewarding to hear that this quality shines through in your collection.

Your kind words about our customer service mean so much to us. We always strive to provide attentive and reliable support, so it’s a joy to know that your experience has been seamless from start to finish. Thank you for your trust and appreciation. We look forward to assisting you again whenever you choose to add more timeless pieces to your home.

Vastaus yritykseltä Moderny

2.10.2025

Thank you for sharing your wonderful feedback about the Colourful Women figures. We are so pleased to hear that you find them vivid, beautifully crafted, and striking when displayed. It’s great to know you appreciate the unique, ultra-modern design and the care that goes into each hand-painted piece.

We also truly value your kind words about our communication and responsiveness. While these special creations do take a little more time due to the detailed craftsmanship, we’re happy to hear the wait was worthwhile. Your recommendation means a lot, and we look forward to serving you again with more unique and inspiring pieces.

Vastaus yritykseltä Moderny

2.10.2025

Thank you so much for your kind feedback regarding your Abstract Colorful Woman piece. We are delighted to hear that the delivery arrived on time as promised and that you are pleased with the overall quality of the product. It’s wonderful to know that your expectations were met and that the experience was a positive one from start to finish.

We truly appreciate your recommendation and the trust you’ve placed in us. Your satisfaction is very important, and feedback like yours motivates us to continue delivering both quality products and reliable service. We look forward to assisting you again in the future should you decide to add more pieces to your collection.

Vastaus yritykseltä Moderny

27.9.2025

Thank you for sharing your feedback with us. We’re so pleased to hear that you found our team professional and that our communication was both timely and helpful. Providing fast, clear, and supportive responses is something we take pride in, as we want every interaction with our customers to feel effortless and reliable.

We’re equally glad that you enjoyed exploring the range of items in our portfolio. Our team works hard to curate and present pieces that reflect both quality and variety, so it’s wonderful to know this resonated with you. We look forward to continuing to provide you with excellent service and a selection of items that meet your needs and expectations.

Vastaus yritykseltä Moderny

26.9.2025

Thank you so much for taking the time to share your experience with us! We’re delighted to hear that Monica was able to quickly assist you with updating the mailing address and ensuring your gift reached the right place. It’s always our goal to make the process as smooth and hassle-free as possible, and we’re so glad we could make things easier for you.

We’re also very happy that Monica promptly resolved the mix-up with your order and got the correct piece sent out without delay. Your recommendation means the world to us, and we’re truly grateful for your kind words and support. We look forward to serving you again and providing the same excellent experience in the future!

Vastaus yritykseltä Moderny

26.9.2025

We’re truly sorry to hear about your disappointment with the multi-purpose hangers and that they did not meet your expectations. We take all feedback very seriously, as it helps us improve both our products and customer experience. Reviews may take some time to be processed and appear on the website, but please know that we value every customer’s input, whether positive or critical.

To help us address your concerns further, we kindly ask that you reach out to our customer service team via email. They will be able to review your order details directly and assist you with the next steps. Your experience matters greatly to us, and we appreciate you taking the time to share your feedback.

Vastaus yritykseltä Moderny

26.9.2025

Thank you so much for sharing your experience with us! We’re delighted to hear that Angelo was able to assist you so efficiently and ensure your abstract woman artwork arrived in time before your trip. It’s wonderful to know that the communication and extra care in redirecting your parcel made the process smooth and stress-free.

Your kind words about our follow-up truly mean a lot. We always strive to go the extra mile for our customers, and it’s rewarding to know that this effort made a difference for you. Thank you again for your trust and support. We’re so pleased you’re happy with your experience, and we look forward to assisting you again in the future!

Vastaus yritykseltä Moderny

26.9.2025

We’re so happy to hear that your products from Moderny arrived and that you’re pleased with the excellent quality! It’s wonderful to know that the items matched their photos and met your expectations perfectly. Ensuring that what you see is exactly what you receive is very important to us, and your feedback means a lot.

Thank you for taking the time to share your experience with us. We truly value your support and are thrilled that you’re satisfied with your purchase. We look forward to serving you again and bringing you more pieces you’ll love just as much!

Vastaus yritykseltä Moderny

26.9.2025

Thank you so much for your feedback! We’re delighted to hear that the decorative items you received match perfectly with their description on our website. It’s always a pleasure to know that our customers appreciate the quality and accuracy of our products.

We also take note of your comment regarding the delivery time. We understand that a longer wait can be frustrating, and we are constantly working to improve our timelines to provide an even better experience. We look forward to the pleasure of serving you again very soon!

Vastaus yritykseltä Moderny

6.9.2025

Thank you so much for your kind words and for sharing your positive experience with us! We’re delighted to hear that you’re enjoying the products we offer. It means a lot to know that our selection has met your expectations, and we’re always striving to bring unique and high-quality items that our customers truly love.

We’re also happy to hear that you find our pricing to be fair and competitive. Providing great value is very important to us, and your feedback reassures us that we’re on the right track. We truly appreciate your support and look forward to serving you again soon!

Vastaus yritykseltä Moderny

29.8.2025

Thank you so much for sharing your wonderful feedback! We’re delighted to hear that the pillowcases look beautiful on your white couch and that you were able to change your husband’s mind once he saw how lovely they look in your home. It makes us so happy to know that our products are not only meeting expectations but also adding charm and comfort to your living space.

We also greatly appreciate your kind words about our service. Our team takes pride in responding quickly and ensuring that every customer feels supported, whether it’s with a question or a potential return. Hearing that you had such a positive experience means a lot to us. Thank you again for your trust and recommendation — we’re thrilled to have you as a valued customer!

Vastaus yritykseltä Moderny

13.8.2025

Thank you so much for your kind feedback! We’re delighted to hear that you found the product practical and that everything met your expectations. It’s always our goal to ensure both the quality of our items and a smooth delivery experience, so knowing this went well for you means a lot to us.

We truly appreciate you taking the time to share your experience and for choosing our store. Your satisfaction is our priority, and we look forward to serving you again in the future with the same level of care and reliability.

Vastaus yritykseltä Moderny

27.7.2025

Thank you so much for your feedback — we're glad to hear everything went well! It’s always great to know that your experience with us met expectations, and we truly appreciate you taking the time to share that.

If there’s anything else you need or if you have any questions in the future, please don’t hesitate to reach out. We're here to help and look forward to assisting you again soon.

Vastaus yritykseltä Moderny

24.7.2025

Thank you for your feedback, and we’re truly sorry to hear about your experience with the Multi-Functional Pants Rack. We understand how frustrating it must be to receive items that did not meet your expectations, especially after a long wait. Please know that product quality and customer satisfaction are very important to us, and we take your concerns seriously.

While our team initially responded based on our 30-day policy, we appreciate you taking the time to share your experience in detail. We’d like the opportunity to look into this further and pass your feedback along to the relevant department. Kindly reach out to us via email at Hello@moderny.co so we can gather more information and assist you accordingly.

Vastaus yritykseltä Moderny

5.7.2025

Thank you so much for your thoughtful feedback! We're thrilled to hear that you’re enjoying the variety in our product selection and that our careful packaging has ensured your items arrive in perfect condition. It’s always rewarding to know that our mix of practical and whimsical designs is appreciated by our customers.

We also appreciate your note on shipping. While delivery times can vary due to international factors, we're glad to hear your orders have consistently arrived within the expected timeframe. Your continued support means a lot to us, and we’re always here if you need anything.