SheerID Arvostelua 

Good response

They were quick to respond, very helpful and helped me with my problem.

Pitiful. Why Walmart uses this incompetent system I'll never know. First got an email saying my application have been accepted by sheer ID. Then another email saying oh we made a mistake we need to review please send us more info. So I sent more info and then they said my maximum attempts has been reached and there is no further option.

Student verification fails when trying to restore my Perplexity.ai education plan. I receive a "Verification Limit Exceeded" error, there is no way to contact support about this issue.

Leny G went in an found my problem an I was able to get the discount his customer service skills were exceptional problem solved thank you Leny G

It's Great I'm so glad I found This.

I am extremely frustrated with SheerID’s verification process. Their automated algorithms are completely broken and refuse to verify my legitimate student status despite me providing every possible official document: Student ID, University Certificate, and government-issued tax proof.

The customer service is non-existent. I’ve reached out multiple times only to receive generic, copy-pasted automated responses from 'support agents' who clearly haven't even looked at my attachments. They keep claiming they can't verify me but refuse to provide any specific reason or manual assistance.

It’s a 'black box' system that fails to do its one job. If you are a student trying to get a discount, be prepared for a technical headache and a wall of automated silence. Spotify and other brands should really reconsider using such an unreliable provider.

There's reply is bit slow but give the reply and solve the problem very professionally.

Many unresponsive and duplicate emails received.
Especially hard, since New York State documents were rejected,
I was eventually approved after hours of my own research-I could easily have been directed to the approved document. instead of several emails that directed me to unacceptable documents. I raised this to 2 stars, only because I eventually was verified.

Didn’t work and then support was slow and unhelpful.

You can't verify student status no matter what you upload, Their automatic verification system is so bad that they can't verify even with enrollment verification letter, Student ID card, Student email, Class schedule screenshot, tuition fee receipt. Its an absolute joke of a verification system. Their model to verify is so bad and the irony is they are verifying for AI Giants like Cursor and gemini.

The responses from SheerId were pretty quick and resolved the problem.

Getting verified as a student is seemingly impossible! You can never get a hold of an actual person to help you, and their auto responses are unhelpful! I have been a loyal Spotify user for YEARS, yet I cannot get any help on this problem. For God's sake, I'm using my STUDENT email to verify!!

Had a military discount with Home Depot for many years. Suddenly, I did not see the discount for an on-line order. Went to the store. They said I was suspended and I had to be verified through SheerID. I attempted to be verified 4 times. There was no way of uploading supportive documents. Denied all 4 times. Contacted SheerID Support. They responded saying there was nothing they can do. Contacted HD, who said if SheerID cannot verify me, then there was nothing they could do. No more HD for me. Only Lowes.

My student status was approved through SheerID in October 2025 for a Google One student discount. I received confirmation that my verification was successful.

However, when attempting to redeem the offer, the system first prevented me from proceeding and later displayed “Verification Limit Exceeded,” even though I am not receiving any student discount benefits.

I contacted Google One support, and they clearly confirmed that the issue originates from SheerID’s verification system. They advised me to contact SheerID directly to request a reset.

I opened multiple tickets with SheerID and provided all requested information. Both tickets were closed with a generic response stating they were unable to process my request, without explanation and without offering any escalation path.

There was no transparency about why the verification was blocked, whether my previous approval is still valid, or what steps are required to resolve the issue.

For a company responsible for verifying students globally, this lack of transparency and accountability is extremely concerning. If previously approved students can be blocked without explanation and without access to proper review, the system is fundamentally flawed.

Google should seriously reconsider relying on a verification partner that does not provide meaningful resolution or transparency for students.

I am very satisfied with verification support team from SheerID. I had problems with renewing my educational access to Autodesk and after contacting SheerID I quickly got a reply and support I needed to successfully renew my access.

luriz B was very helpful getting me verified

Resolvieron mi problema con la verificación de mi plan estudiante en Spotify.