SBS Insurance Arvostelua 

The customer care was excellent! I received clear communication and the team member was very helpful. It was great, for once, to experience quality, all round good customer service.

My claim was handled promptly and most efficiently. I was able to supply the details to pass their security and validate my claim within two hours. Excellent service.

Fatima made the process easy to understand and always responded very quickly and professionally. She was fantastic, thank you very much.

Fantastic service from start to finish

I had lost my wedding band and been referred to SBS by my insurer. Fatima at SBS was extremely helpful in sourcing a replacement quickly, during a very stressful time. Couldn’t be happier with the service and great communication throughout.

Claim started and completed in under 2hrs. What’s not to like about that. If I’d put the right details in, in the first places then it’s would have been quicker.
Micheal who rang me, couldn’t have been nicer or more helpful, it really does help when you speak to someone who speaks on a human level and doesn’t talk to you like a robot

I had accidentally dropped my tv and damaged the screen. Having never claimed on my insurance I wasn’t sure if it would be a difficult process. I really needn’t have worried. The main insurer Direct Line put me in touch with SBS to handle the claim and they were very sensible and quick to produce a satisfactory solution. I was offered a like for like replacement and the matter was resolved professionally and with little fuss by Amy and Shelly. Customer service at this level is quite rare these days so compliments to both for excellent service delivered in a friendly way!

good service.

From my first interaction with Daniel after submitting my claim, the process was straightforward, concise and efficient. I knew what was required of me and also what to expect from SBS.
Daniel was at all times professional and courteous and this made completing the process stress free.
It really does make a change to receive good customer service.

Claim No 896998
Super efficient and very quick to process Excellent and professional service from Phil

A very helpful experience during a stressful time. Many may thanks

Excellent service. Staff (Jake and James) were polite and a pleasure to deal with. Would highly recommend.

Fatima was clear and articulate handling my claim about a watch repair. She asked thorough, fair, and diligent questions about the watch and condition, and was polite and courteous in dealing with the process.

My experience with Michael
Was very professional and good

Great service from Fatima and the team at SBS. My claim was sorted out in a matter of day's. Loraine Henshaw

Excellent company, nothing is too much bother and very efficient, claim was handled very quickly

The professionalism of Amy her knowledge and understanding of the claim I made made it so easy hassle and hassle free, if I could rate Amy more I would a pleasure to deal with from start to finish.

Thank you Amy

Amy was very professional and curious. I explained that I had anxiety due to resent personal issue. She made me feel at ease and didn’t try to rush me when asking questions. When I rang to return her call she had made note on my claim that she would always take my call, so that I didn’t get stressed having to explain my situation again
I feel that she made my experience less stressful . Would recommend using this company to anyone

SBS insurance has very recently handled my home contents claim on behalf of Churchill Insurance.
The reason for this claim was very traumatic, and potentially life threatening, and Millie handled it all very professionally, but with tremendous empathy, she listened to my waffling the day after it happened, when I was very much in shock, she sympathised, but got straight on to sending the correct people out to survey and assess what needed replacing etc. They all came within 48 hours and were also gentle and caring.

I highly recommend this prompt and caring company.
Thanks again Milly (for the 100th time!)

Thank you so much for handling my claim. Katie Cox made everything so easy and guided me the process explaining everything to me. My claim was set within 24 hours. Amazing experience. Thank you.