Sainsburys Arvostelua 

I tried to complain on line after three failed attempts over a couple of months to withdraw cash at Sainsbury's Gloucester at the brick wall outside. The last time a lady in front of me said she was fed up as this had happened to her too several times so said she was going to Tesco to do her shopping and draw out cash. When I complained to the manager she just said they're working on it so I replied that they've been working on it a long time because every time I need cash it's either not working or they have run out of cash! I had to buy a lottery ticket the last two times I've been there to enable me to get £50 cashback! She then told me it is a different company that manages the cash machine and it was out of their hands! I said this would be the last time I shop at Sainsbury's until their cash machine is up and running. She didn't even ask for my telephone number. Whilst complaining I would also point out that the plants outside are always lacking water and end up in the skip. What a waste!

There add description states,
It came under budget, and healthy food for everyone,
They need to be more factual,
What was his budget and how much did he spend,
Plus not all food is healthy in Sainsbury's.
Put the facts in there add.

I ordered goods including an 8 pack of diet Pepsi and an 8 pack of fanta some of the goods were delivered the drinks were not, when I asked the driver for them he said that was the only bag for delivery, I called them and complained, got through to the store and spoke to the guy who picked my order he said he picked the drinks.
I phoned chop chop again all they would do is refund the cost of the drinks which is odd because sainsburys told me I couldn't have a refund because the order had been picked.
Working on the basis of my experience with chop chop they employ idiots and thieves.
Previously someone else's order was delivered 2 boxes of wine when we ordered £55 of groceries from them, prior to that missing items.

Happy Easter, chop chop orders scammers. I don’t received my order but taken money from my bank account!!! Big scam chop chop F6B661 , Sainsbury robbers times, phone numbers scam nobodies pick up. After two hours!!, customer service said “ we will refund and send confirmation email, but don’t received. I’m victim of fraud

The Sainsbury's Local on Carholme Road in Lincoln, LN1 1RR lists free ATM withdrawals as a service provided for their customers. Cant say I agree. Earlier this evening I went to use the ATM to withdraw £50 - the machine returned my card a little too quickly and went into "processing transaction " mode without stopping . The machine did not give out my cash but nonetheless has taken it from my account. It seems people had this happen on a number of occasions according to the security people out side the store. Do not use the ATM ( a NoteMachine) at this store. AVOID.

Avoid the Stamford street toilet paper at sainsburys like the plague
It's scented and causes a terrible reaction, have had to go back to the one I normally use

Went to Sainsbury’s today had a damaged pomegranate which was no big deal. I just asked if they could get me a new one. said that would be absolutely fine. She said just help yourself and took the one from my hand. Then I go to leave the store and get a security guard in my face. Another customer whale was in aggressively saying yeah I saw him and now apparently I’m banned from the store, because I told the security guard to get out of my face.

Never again ! I called in at my local Sainsbury’s to get some fresh fruit and groceries. Absolutely no problem with the quality or price which I have to say is always good.BUT no checkout after 4.00 apparently. I had no idea that senior citizens or disabled people had been placed under a curfew.
I struggled with the self service till with a great deal of discomfort and pain due to my health issues. The two staff members were deep in conversation and clearly were not to be disturbed.
It took me just over an hour to spend £28.00 leaving me in a great deal of pain for the rest of the day.
So Sainsbury another loyal customer lost

This review is specifically for the Bracknell Bagshot Road branch. I have been visiting this store for many years and I cannot say how disgusted I have been recently by its attitude towards customers. I wont mention the obsession they have for moving products around - every few months! Apparently, and this seems to be an official policy, at certain times of the day if you want to pay for your shopping at a checkout you have to go and search for a member of staff and ask them kindly if they would not mind opening a checkout for you. Even just standing there is not enough to suggest you might want to pay. Today, and not the first time I walked half way across the store to ask a member of staff called Chrissy (wears a face mask) to be 'allowed' to pay. I was immediately met with an attitude and made to feel like I was interrupting her very important task. I say again, it is policy that customers must ASK to pay at a checkout - wow! In any case I am now using up my nectar points and in a couple of weeks will shop at Tesco. I would urge others to do the same. They have more checkouts and they put staff on them. Sainsburys, please stop treating your customers with contempt. And tell your store managers to stop hiding behind their deputies when a customers asks to see them.

I bought a aloo saag today but was very disappointed as the potato was not cooked really spoilt the meal.

I ordered a delivery with chop chop the fast delivery, I ordered, paid my shopping was packed and picked up by a delivery driver, he never came to my address instead sent me random texts that he was going to cancel my order,he asked me to go outside, I live in a first floor flat and it was cold outside, he was nowhere in my carpark, he cancelled my shopping, when I rang customer services they said I'd get a refund within 5 days but if I wanted my shopping would have to re order and pay again! I didn't have enough money to do that.
After many calls to customer services and being given head office numbers that don't exist and speaking to countless customer service personnel I asked fir a transcript of my calls, still waiting and don't expect to get, Sainsbury's is the worst customer service that I have ever come across,

I just wanted to say that Robert who delivered my groceries today was exceptional in that he went away and came back when I was running late and was prepared to wait for me. He was very professional, kind and helpful order number 1137678284 Hazel Tomlinson In Maidenhead today 3-4pm drop off. A great asset to your company.

I've had some positive and negative experiences with Sainsbury's delivery

Parking eye issued a fine to my mother in October 2023. We supplied evidence of payment made and the ticket issued (with an incorrect reg by their machine). PE still chasing and harassing my 87 year old mother, who has a pacemaker, by phone and lettter via their debt collection agency. Wrote to Simon Roberts, CEO of Sainsbury's. His office said that parking is a separate matter that they do not involve themselves with. Head office apparently have a parking department, but it still took the executive officer more than a month and a half to find this out from them. There must be extremely l9ng corridors at head office and very little basic technology, like phones We can find no evidence of the email that this officer allegedly sent my mother informing her of this inability/unwillingness/lack of interest to get involved. The line given to me was that there is no relationship between parking eye and Sainsbury's, despite the car park being used by their customers, and the indisputable fact that Sainsbury's use this car park to 'park' (sic) their trollies.
This is the worst attitude to customer service that I could imagine. What care? What support of the local community? What customer service?
I am beyond disgusted!

I ask myself how much does it cost to make a phone call to a customer???
Had a delivery booked for today and to my surprise no delivery made to me even though they charged me.
When the time elapsed for my delivery I contacted the helpline who advised me after speaking to the Calcot Store they knew it was not going to be delivered as they had issues outside the store stopping the vans departing. So why didn't someone pick up the phone to let me know?
Very poor customer service. I think I will sticking with ASDA in the future.
Order no.1129414610

Refund website no longer works

Customer service outsourced to some God for saken place.

Agency answers the phone don't know what they're doing.

Can't process simple refunds or help you with anything.

Useless

I think most people are aware that inflation is currently just over 2%. Why then, are Sainsburyprices rising at a rare qell above 2%? I noted that Sainsbury's own plain chocolate bar is now priced at £2.60. This is outrageous! Not so long ago this same bar of chocolate was £1.60! Other prices have risen by well over the inflation rate, another example being oat milk what is going on? This is sheer profiteering and should be stopped.

Seriously
I don't buy ANY FOOD from sainsbury or any other supermarket anymore because of cost and low quality ingredients half portion sizes but I need things like flour and pet food etc.
Honestly today had zero cake or icing mixes absolutely nothing it was all out of stock 8 items for baking missing.
I mean it's a f"""n joke.
Why not mark it out of stock or even better if you know your catering for the masses Why not have any f"""n stock?????
Every time I shop on line you always have at least 8 to 15 items missing and I don't even buy food.
I'm telling everyone to boycott supermarket chains until they start looking after customers again and go grass fed and support farmers loads deliver now and it's the freshest meat you will ever eat.
You can buy potatoes and veg on line now to and farmers need your support more than ever.
They want to end farming and bring in 3d printed meat with absolutely no goodness whatsoever.
People are even eating plant based b.s and I've seen that chemically based cr@p being made and it's far from being anything plant.
Stand up for yourselves uk 🇬🇧 if you don't you are going to regret that decision.

Where's the 12 pound discount codes 🤔

I've not received one since opening my account 3 months ago.
Customer service says you only receive a welcome 12 pound voucher and that's it.
On my last account with them I received loads so that's a lie.

I don't buy food from any supermarket anymore I buy my meat from farmison & Co beautiful fresh meat delivered to your door.
The chicken is unreal no water still fresh even has blood in the packaging from how fresh it is.
Mince beef beautiful and tender and safe.
If you buy supermarket meat it's full of water and the Mince comes from over 100 cattle which isn't good and the meat comes from farms that treat animals terribly so they suffer trauma which you then eat that trauma which has no goodness to it at all.
Buy from farmer's they need all the help they can get right now.
Yes it's more expensive but it's a small price to pay to feel safe and happy with what is going in your body.

Supermarkets are absolutely disgusting now giving low quality ingredients smaller portions at double the price.
Make a change people it's up to you before we lose everything to greedy supermarket chains only we can change things.

Robbers and thieves with sell by dates only a day left to use the food's.
Vegetables are soft and only lasts a few days when they should last for a few weeks definitely not British products like they say.
I've spoken with farmer's who tell me none of it is British they just slap on a label like red tractor and we fall for it.
Take back control only we can change things if we don't it's on your heads for putting up with it.

Must be the worst supermarket I’ve visited since visiting Russia back in the 80’s !!! . Vegetables were not fit for human consumption, I wouldn’t feed them to animals , dried up soft boxes of carrots, parsnip, garlic and ginger with zero moisture in them! Courgettes were eaten by some snail or something! Shame on you Sainsbury’s !! . Spoke to duty manager who said he will remove all items but why are they on sale ! Blood in the chicken display counter … horrendous.. avoid at all costs