My move-in experience with Roomrs has been really smooth so far. The team has been very responsive to my concerns and replies right away, which made the process much less stressful, especially mov... Näytä lisää
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I had a wonderful experience with Roomrs. The apartment was great, the support team was always there when needed, and I met amazing roommates who made living in New York even more enjoyable. I couldn'... Näytä lisää
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it was very convenient and nice experience living at the Roomrs apt. i got my place through 3D viewing, but luckily it was pretty same setting with the photos. Also, the process of getting apt was inc... Näytä lisää
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My stay with Roomrs was a great landing pad for the move to NYC. I was able to get a good rate on a short term rental with none of the overhead of subletting a place. The process was easy and the supp... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
We design and rent thoughtful, furnished spaces for flexible timelines. Book fully furnished apartments or individual rooms for as little as 3 months with utilities and monthly cleaning included!
Yhteystiedot
144 N 7th St, Suite 422, 11249, Brooklyn, Yhdysvallat
- (800) 399-6884
- info@roomrs.com
- www.roomrs.co
4,7
Erinomainen
155 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
My move-in experience with Roomrs has been easy!
My move-in experience with Roomrs has been really smooth so far. The team has been very responsive to my concerns and replies right away, which made the process much less stressful, especially moving to NYC. Shoutout to Hapy!
The room met my expectations and is exactly as advertised. I really love my room. Of course, there are normal signs of usage, which is expected, but everything was clearly communicated and nothing came as a surprise.
Overall, the leasing and customer service process was straightforward and efficient. I appreciate how attentive and supportive the team has been, and it made settling into my new place much easier. That's why I'm staying for another year! :)
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Roomrs
Hello Nhicolle,
Really appreciate you sharing this, and a shoutout to Hapy - we'll make sure that gets passed along! A responsive team that makes moving to NYC feel less stressful is exactly what we aim for, and hearing that the room matched what was advertised with clear communication upfront is really the standard we hold ourselves to. Renewing for another year genuinely means a lot to us - glad to have you!
Thanks,
The Roomrs Team
Roomrs Experience
Customer service was outstanding - would highly recommend!
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Roomrs
Hello Samuel,
Really appreciate the recommendation! Outstanding customer service is the standard we hold the team to, so it's great to hear that came through during your stay. The team will really appreciate this.
Thanks,
The Roomrs Team
I had a wonderful experience with…
I had a wonderful experience with Roomrs. The apartment was great, the support team was always there when needed, and I met amazing roommates who made living in New York even more enjoyable. I couldn't have asked for a better experience!
30. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Roomrs
Hello Ribiere,
Really appreciate you sharing this! A great apartment, a support team that's actually there when you need them, and roommates who made the NYC experience even better is really the full Roomrs experience working as intended. Glad it all came together for you.
Take care,
The Roomrs Team
Vastaus yritykseltä Roomrs
Hello Carlos,
Glad to hear this! An amazing living space is exactly what we aim to deliver, so it's great to hear that came through during your stay. Hope to have the chance to host you again down the line.
Thanks,
The Roomrs Team
Roomrs Living Experience
My overall experience with Roomrs was wonderful. The apartment felt intentionally designed to be both well furnished and comfortable, making it easy to settle into life in NYC. I especially appreciated the sense of community, the convenient location, and how easy the team made every step of the process. Everyone was friendly, accommodating, and genuinely cared about creating a positive living experience. I’m grateful for my time there and would happily recommend Roomrs to others!!!
31. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Roomrs
Thank you for such a kind and detailed review! Apartments that feel intentionally designed and comfortable enough to actually settle into is exactly what we aim for, and we're really glad the location and community side added to the experience too. A friendly, accommodating team that genuinely cares is the standard we hold ourselves to, so it means a lot to hear that came through. Really appreciate the recommendation.
Thanks,
The Roomrs Team
Roomrs had a really positive impact on…
Roomrs had a really positive impact on my move to NYC. I loved my experience and everything went really well. The sales, leasing, and customer service process was smooth, easy, and the team was very helpful. Overall, I had a great experience and I’m really happy I chose Roomrs.
3. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Roomrs
Thank you for the kind words! A smooth, easy process across sales, leasing, and customer service is exactly what we aim for, and we're glad the team was helpful throughout your move. Making the transition to NYC feel like a positive one is the whole goal, so it's great to hear it landed that way for you.
Thanks,
The Roomrs Team
This company was so great
This company was so great in assisting the move in process. They were there both in person and on the phone when I needed the support. Moving in was easy. They sent me a list of instructions and frequently ask questions to help the transition go as smoothly as possible. I highly suggest you use this platform if you're looking to move to the New York area they are kind and affordable.
1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Roomrs
Thank you for such a thoughtful review and the recommendation! Being there both in person and on the phone during move-in is the kind of support we aim to deliver, since that's usually when people need it most. Sending clear instructions and FAQs ahead of time is one of the ways we try to take the guesswork out of the transition, so we're glad that helped make things smooth on your end.
Take care,
The Roomrs Team
always clean and great building
31. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Roomrs
Thank you for the kind words! Clean, well-maintained apartments in quality buildings are the baseline we hold ourselves to, so it's great to hear that came through during your stay. Hope to have the chance to host you again down the line.
Thanks,
The Roomrs Team
I had a great experience with Roomrs
I had a great experience with Roomrs. The entire process was smooth, from booking to move-in, and the team was always responsive and helpful whenever I had questions. The accommodation matched the description, was clean and well-maintained, and made settling into a new city much easier. I especially appreciated how straightforward and stress-free everything was. I would definitely recommend Roomrs to anyone looking for reliable and convenient housing. Thanks to the whole team for a wonderful experience!
31. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Roomrs
Thank you for such a thoughtful review and the recommendation! A smooth process from booking through move-in, with responsive support along the way, is exactly what we aim for, so it's great to hear that all came together for you. Accommodations that actually match the description and are clean on arrival is something we hold ourselves to consistently, and we're glad that landed too. The team will appreciate the kind words.
Thanks,
The Roomrs Team
Great experience overall :) the team…
Great experience overall :) the team was always very friendly and supportive whenever I had issues. Would highly recommend.
31. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Roomrs
Thank you for the kind words and the recommendation! A friendly, supportive team that's actually there when issues come up is the standard we hold ourselves to, so it's great to hear that came through for you. Hope to have the chance to host you again in the future.
Take care,
The Roomrs Team
Very nice and convenient lease in New York
Very convenient and fast service. I started to look for a flat in New York and was able to move in within a week. The accommodations are nice, and the customer service team is responsive and helpful. Overall, a great experience!
31. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Roomrs
Thank you for sharing this! Moving into NYC within a week of starting your search is exactly the kind of fast turnaround Roomrs is built to support, so it's great to hear that worked smoothly for you. Responsive, helpful customer service is something we hold the team to consistently, and we're glad that came through during your experience.
Thanks,
The Roomrs Team
Good Landing Pad For The City
My stay with Roomrs was a great landing pad for the move to NYC. I was able to get a good rate on a short term rental with none of the overhead of subletting a place. The process was easy and the support team was great at addressing all my issues and questions. As for the apartment itself, it was clean, secure, and well equipped. There's a wide variety of locations to choose from and they offer switching apartments during your stay if you don't end up liking the building or neighborhood. I really have no complaints. If you're looking for a flexible and reliable stay in NYC I'd recommend staying with Roomrs.
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Roomrs
Thank you for such a thoughtful and detailed review! A flexible short-term rental at a good rate, without the overhead of a traditional sublet, is exactly the gap Roomrs was built to fill - so it's great to hear that worked well as a landing pad in NYC. The ability to switch apartments mid-stay is one of the features we're really proud of, and we appreciate you calling it out. Really appreciate the recommendation.
Take care,
The Roomrs Team
it was very convenient and nice…
it was very convenient and nice experience living at the Roomrs apt. i got my place through 3D viewing, but luckily it was pretty same setting with the photos. Also, the process of getting apt was incredibly quick and easy considering this is nyc. highly recommend this service for the new comers of the city.
31. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Roomrs
Thank you for the kind words and the recommendation! Trusting a 3D tour without seeing a place in person can feel like a leap, especially in NYC, so it's great to hear the apartment lived up to what was shown. A quick, easy process is exactly what we aim to offer, particularly for people new to the city where the rental market can feel overwhelming.
Thanks,
The Roomrs Team
Moving to New York City was…
Moving to New York City was significantly less stressful because Roomrs provided a fully furnished, ready-to-use space that eliminated the logistical nightmare of getting furniture and setting up utilities. The sales, leasing, and customer service teams were professional and efficient, ensuring a smooth digital onboarding process and responding promptly to any maintenance or administrative inquiries.
16. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Roomrs
Thank you for such a thoughtful review! Eliminating the logistical headaches of furniture and utility setup is exactly what we built Roomrs around, so it's great to hear that came through during your move. A smooth digital onboarding process and prompt responses to maintenance and admin questions are standards we hold the team to consistently, and we appreciate you calling that out.
Thanks,
The Roomrs Team
Roomrs made my move to NYC much easier…
Roomrs made my move to NYC much easier and less stressful. The platform was very easy to use, and the whole sales and leasing process was smooth from start to finish. Their customer service team was also very responsive whenever I had a question, which made me feel supported throughout the process.
The apartment was exactly as shown in the photos, clean, and ready when I arrived. Overall, I had a very positive experience with Roomrs and would definitely recommend them to anyone moving to NYC.
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Roomrs
Hello Carla,
Appreciate you taking the time to share this! Moving to NYC is no small thing, so it means a lot to hear the process felt manageable from start to finish. Glad the apartment lived up to the listing too — and thanks for the recommendation.
Thanks,
The Roomrs Team
My experience with Roomrs was great!
My experience with Roomrs was an amazing. They made moving to NYC quick and easy. They were also very good at communicating which was helpful in finding my ideal apartment.
30. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Roomrs
Hello Wyatt,
Thanks so much for sharing this! Moving to NYC can feel like a lot, so we're happy the process felt quick and easy on your end. Glad the communication helped you land in the right apartment too.
Thanks,
The Roomrs Team
Seamless experience
Seamless experience, nice rooms as advertised, great roommates. Will use again for short terms rentals in the future.
16. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Roomrs
Hello Patrik,
Thank you for sharing this. A seamless move paired with great roommates is exactly the experience we aim to deliver, and we're glad the room met expectations as advertised. Flexibility for short-term stays is something we've invested a great deal in, and we'd be glad to welcome you back whenever your next stay comes up.
Take care,
The Roomrs Team
Took my deposit
I reported a cracked stationary glass panel immediately (with video) and denied liability as I wasn't present in my apartment when this occurred. After move-out on 8/31/25, Roomrs withheld $1,600 from my deposit but did not send a post–move-out itemized statement within 14 days as NY law requires. They also sent my $750 refund to the wrong account before fixing it. I’ve filed with the NYS AG and am proceeding to Small Claims. Would not recommend~
31. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Roomrs
Hi Raymond,
We’re sorry to hear that you feel this way, and we’d like to clarify the situation for accuracy and transparency.
The stationary glass panel in your room was found cracked during your tenancy and was reported by you while you were still in possession of the unit. As outlined in the lease you signed, tenants are responsible for damage that occurs inside their private room during their stay. After receiving your report, a maintenance team conducted a review, and we provided an invoice and statement for the full replacement of the panel. This invoice was shared with you and the balance made clear, and the amount was applied in accordance with the lease agreement.
Regarding the security deposit timeline, the deduction explanation were provided, and the refund portion was processed. While there was an initial processing error with the bank details you provided, this was corrected promptly once brought to our attention, and the $750 refund was successfully reissued.
We understand that you disagree with the damage assessment, and you’re fully entitled to pursue any channels you feel appropriate. We respect that. We’re sorry that your experience didn’t meet your expectations, but we stand by the handling of this matter and the accuracy of the charge based on the lease terms and the documented condition of the room.
If you’d like to continue the conversation or review documentation again, we’re happy to speak with you directly.
Thanks,
The Roomrs Team
Recommend for Everyone
Great experience overall: around-the-clock access to customer experience team, clear and consistent communication from Roomrs Support, and very transparent billing/move-in and move-out processes. Ideal for both short- and longer-term stays and great opportunity to meet with other interesting people during your time there
16. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Roomrs
Hello Christian,
Thank you for the thoughtful review and the recommendation. We've put a lot of focus into making support accessible and keeping billing and move-in/move-out as transparent as possible, so it's great to hear those efforts came through. The community side is one of our favorite parts of coliving too — glad you got to connect with interesting people during your stay.
Thanks,
The Roomrs Team
Roomrs is great!
Roomrs had furnished apartments and modern furniture which I loved!
29. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Roomrs
Hello Makaela,
Thank you for the kind words! Furnished apartments with modern, move-in-ready setups are a core part of what we offer, and it's great to hear that resonated with you. We hope to have the opportunity to host you again down the line.
Wishing you the best,
The Roomrs Team
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