Romans - Farnham Arvostelua 6

TrustScore 2.5/5 tähteä

2,7

21 The Borough, GU9 7NF Farnham, GB


Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

The service we have received to sell out home has been outstanding. We received regular communication to be kept up to date with where we are and what’s needed next. Letting me know when things are no... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Fantastic service from Farnham Branch. Staff really helpful, efficient and professional. I would definitely recommend for selling a property. Special thanks to Hannah, Luke and Jack on helping me so m... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

our experience with the Farnham office wasn’t good. They valued our house and tied us into a 21-week contract only to tell us 2 months later that based on viewer feedback and current market, they bel... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

All the members of staff I have worked with are very professional, helpful and prompt at responding and updating me on progress or issues. I would definately recommend Romans.

Yritys on vastannut


Yrityksen tiedot

  1. Kiinteistönvälitystoimisto
  2. Kiinteistösijoitus
  3. Kiinteistöarvioija
  4. Kiinteistötarkastus

Tietoja yrityksestä Romans - Farnham

Yrityksen kirjoittama

Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.

Book free sales valuation
Book free rental valuation

Your local property experts

Yrityksen kirjoittama

Whether you're looking to sell or let your home, our teams are on hand to help.

From start to finish, we cover all aspects of your property journey with our full range of services.

No matter your property goals, we work tirelessly to achieve them

From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.

Yhteystiedot

  • 21 The Borough, GU9 7NF, Farnham, Yhdistynyt kuningaskunta

Genuinely local, truly expert

For expert advice from professionals, speak to us today.

2,7

Välttävä

TrustScore 2.5/5 tähteä

6 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

our experience with the Farnham office…

our experience with the Farnham office wasn’t good. They valued our house and tied us into a 21-week contract only to tell us 2 months later that based on viewer feedback and current market, they believe our house is worth 35k less then originally marketed, and 15k less then the reduction in price we’d already made. We have a 3 bed semi detached, and they tried telling me we should price to that of a 2 bed property, or another area such as church crookham, which made no sense to me as were a 3 bed in Farnham. At the same time charters advertised an identical property to ours (as we’re a new build development) at the same price as the original valuation price, something which Romans advised made no sense as they won’t sell it, which they did sell. I had 2 other agents value the property and provide market report and confirmed the price they were pushing us towards didn’t match that of a 3 bed semi in Farnham so didn’t understand the logic. When we requested to get out the contract as they no longer believe in their own valuation and therefore are not the right agents for us, we had some very unprofessional and heated conversations telling us we’re going to have to just take it off the market. At the time these conversations were happening we did receive an offer, one that they agreed to a sale price of 7k more then that of the price Romans wanted us to reduce to, only confirming they were incorrect. They then went and advertised our neighbouring property, also a 3 bed semi, only marginally bigger which was originally 30k more when sold by the developer, at 140k more then the price they told me mine was worth. This further confirmed to me they value properties at a much higher price to win business, before pushing you to reduce the price in order to sell it. We also found out from our buyers they lied and stated I was pregnant with another due imminently and needed a swift sale, I’m not pregnant nor had we yet found anywhere to go, but they failed to communicate to us our buyers required a quick move and therefore the sale has now fallen through because they can’t wait any longer, both us and our buyers are dissatisfied with their service.
I would just be careful with the time they tie you into sole agency as we aren’t the only ones on our estate they did this to.

26. helmikuuta 2026
Oma-aloitteinen arvostelu
Romans  - Farnham-logo

Vastaus yritykseltä Romans - Farnham

Dear Danni Hales

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards
Customer Care Team

Saanut 5/5 tähteä

A team effort

Everyone on the team that we interacted with at Romans (Matt Monk, Jack Bowden, Samm Hooker & Hannah Russell) were pleasant, professional and efficient.

Jack went above & beyond trying to help resolve a fence issue with a neighbouring homeowner.

11. kesäkuuta 2024
Oma-aloitteinen arvostelu
Romans  - Farnham-logo

Vastaus yritykseltä Romans - Farnham

Dear Grant Melvin

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Saanut 5/5 tähteä

The service we have received has been outstanding

The service we have received to sell out home has been outstanding. We received regular communication to be kept up to date with where we are and what’s needed next. Letting me know when things are not moving so we can work more efficiently with the Solicitor. Jack has been awesome to work with, very patient, competent and professional in his role. Would highly recommend using Romans.

15. helmikuuta 2023
Oma-aloitteinen arvostelu
Romans  - Farnham-logo

Vastaus yritykseltä Romans - Farnham

Dear Sharon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Saanut 5/5 tähteä

Fantastic service from Farnham Branch

Fantastic service from Farnham Branch. Staff really helpful, efficient and professional. I would definitely recommend for selling a property. Special thanks to Hannah, Luke and Jack on helping me so much through what was a very stressful time.

25. marraskuuta 2022
Oma-aloitteinen arvostelu
Romans  - Farnham-logo

Vastaus yritykseltä Romans - Farnham

Dear Joanne

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Saanut 5/5 tähteä

Romans are professional, helpful and prompt

All the members of staff I have worked with are very professional, helpful and prompt at responding and updating me on progress or issues. I would definately recommend Romans.

10. marraskuuta 2022
Oma-aloitteinen arvostelu
Romans  - Farnham-logo

Vastaus yritykseltä Romans - Farnham

Dear Lynda

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

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