Great company with great people. We bought a big tv which unfortunately had a technical manufacturer issue. Contacted RS and they couldn't have been more helpful. Had a replacement tv within a couple... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Andre from Richer Sounds in Swiss Cottage provided a great service. I had an old Hi Fi that had not worked for many years. I am not an expert do was delighted that he was able to provide options and i... Näytä lisää
Yritys on vastannut
Oli and his knowledge and support was first class. He tested the projector in the shop with me and I was so pleased he found the product to be an excellent purchase for me. It was a seamless journey f... Näytä lisää
Yritys on vastannut
I have to say Richer Sounds never let you down, if anything is wrong they immediately pull out all the stops to remedy the situation. The Sennheiser headphones I received were damaged in transit. I ha... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Yhteystiedot
25 Northways Parade, NW3 5DN, London, Yhdistynyt kuningaskunta
- 0333 900 0031
4,9
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great company with great people
Great company with great people. We bought a big tv which unfortunately had a technical manufacturer issue. Contacted RS and they couldn't have been more helpful. Had a replacement tv within a couple of days. Very good advice and after sales service equals piece of mind on a big purchase. Thoroughly recommend this company.
4. kesäkuuta 2026
Vastaus yritykseltä Richer Sounds - Swiss Cottage
Thanks for your kind review, we look forward to your next visit.
Oli and his knowledge and support was…
Oli and his knowledge and support was first class. He tested the projector in the shop with me and I was so pleased he found the product to be an excellent purchase for me. It was a seamless journey from our first talk to taking the projector home. Very happy.
12. elokuuta 2026
Vastaus yritykseltä Richer Sounds - Swiss Cottage
Thanks for your kind review, we look forward to your next visit.
The staff at the shop were very…
The staff at the shop were very helpful. The TV installer explained everything to us.
10. elokuuta 2026
Vastaus yritykseltä Richer Sounds - Swiss Cottage
Thank you for your wonderful feedback
Joy in listening to my music again
Andre from Richer Sounds in Swiss Cottage provided a great service. I had an old Hi Fi that had not worked for many years. I am not an expert do was delighted that he was able to provide options and installed what I needed. I am now enjoying listening to my music. Great joy. Fabulous service
11. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Richer Sounds - Swiss Cottage
Thank you for your wonderful feedback
Excellent and Responsive Service
We received excellent service from Omar and Oli at Richer Sounds Swiss Cottage. Very responsive and helpful to design and coordinate AV for the design of a media room. Thank you Builders by Design
4. elokuuta 2026
Vastaus yritykseltä Richer Sounds - Swiss Cottage
Thank you for your 5 star review, it’s lovely to read your comments.
Vastaus yritykseltä Richer Sounds - Swiss Cottage
Thanks for your great feedback and for supporting local business.
It looks, it sounds good and it does you good.
A great experience is one that goes completely to plan. I spoke to a very helpful and polite salesman and my order was delivered the next day. A very competitive price added to the delight. Thankyou
29. heinäkuuta 2026
Vastaus yritykseltä Richer Sounds - Swiss Cottage
Thanks for your feedback, great to read you were happy with our service.
Richer Sounds in Swiss cottage is the…
Richer Sounds in Swiss cottage is the place to go to if you need advice on the right products, and very competitive prices.
26. heinäkuuta 2026
Vastaus yritykseltä Richer Sounds - Swiss Cottage
Thanks for your 5 star review, we look forward to seeing you again next time
One of the best purchase i ever did…
One of the best purchase i ever did with this guys
6 years warranty on my TCL 55C7K ,and the TV is actually amazing ,better than Sony .
Cost minimum for a very high specifications adn quality of the TV
well done Richer Sounds
4. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Richer Sounds - Swiss Cottage
Thank you for your wonderful feedback
Simply the Best
I have to say Richer Sounds never let you down, if anything is wrong they immediately pull out all the stops to remedy the situation. The Sennheiser headphones I received were damaged in transit. I had a replacement set delivered to my home the following afternoon. Such friendly and helpful staff at Swiss Cottage. Thank you so much...
22. heinäkuuta 2026
Vastaus yritykseltä Richer Sounds - Swiss Cottage
Thanks for your kind review, we look forward to your next visit.
Real people
The people at Richer Sounds Swiss Cottage are actual people. They were there when I called, listened when I explained the problem (a faulty TV), and offered help. They were patient, thoughtful and keen to improve the situation. Refreshing.
22. heinäkuuta 2026
Vastaus yritykseltä Richer Sounds - Swiss Cottage
Thank you for your 5 star review!
Thank you very much
20. heinäkuuta 2026
Vastaus yritykseltä Richer Sounds - Swiss Cottage
Thanks for your feedback, great to read you were happy with our service.
Very helpful and patient staff member…
Very helpful and patient staff member at Swiss Cottage. Thank you
11. heinäkuuta 2026
Vastaus yritykseltä Richer Sounds - Swiss Cottage
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Excellent service
Paul was extremely helpful and the television was delivered very quickly. John installed it for me a couple of days later and his expertise was absolutely amazing. I really appreciate the simplicity - for me - of the whole procedure with such assistance from Paul and John, so many thanks to both of you.
From Patricia Spencer
As I have already notified Trustpilot, Victor died last year.
25. kesäkuuta 2026
Vastaus yritykseltä Richer Sounds - Swiss Cottage
Thanks for your feedback, great to read you were happy with our service.
Excellent service
I went looking for better headphones and Oli at Swiss Cottage branch was very helpful and knowledgeable. He also discussed and demonstrated some other equipment I was interested in. Very good service without any pressure or hassles.
2. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Richer Sounds - Swiss Cottage
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
EXCELLENT SERVICE FROM FILIP
Filip at Swiss Cottage was very patient as I was very confused about choice. Once I had made a decision He expedited delivery for next day. Richer Sounds seems to have one of the most comprehensive selections of Hi Fi brands and related accessories available
22. kesäkuuta 2026
Vastaus yritykseltä Richer Sounds - Swiss Cottage
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
The staff at your Swiss cottage branch…
The staff at your Swiss cottage branch (especially oli) have been excellent, very helpful and friendly, will use this store again
22. kesäkuuta 2026
Vastaus yritykseltä Richer Sounds - Swiss Cottage
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Vastaus yritykseltä Richer Sounds - Swiss Cottage
Thanks for your great feedback and for supporting local business.
Oli was very helpful
Oli was very helpful. Made recommendations and provided all of them (and lots of time) to try them out in the back room. Came to my flat to install the tech (and the control app) to ensure everything worked properly. Followed up to make sure the turntable I bought for my son was working as well.
8. kesäkuuta 2026
Vastaus yritykseltä Richer Sounds - Swiss Cottage
Thanks for your great feedback and for supporting local business.
As Tina would say--Simply the Best
As Tina would say--Simply the Best
Great staff, products and prices
4. helmikuuta 2026
Vastaus yritykseltä Richer Sounds - Swiss Cottage
Thanks for your feedback, great to read you were happy with our service.
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