The week before Christmas we had an issue with our TV purchased just over a year earlier. When it couldn't be repaired in time for Christmas we were given a credit to purchase a brand new (and update... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
The week before Christmas we had an issue with our TV purchased just over a year earlier. When it couldn't be repaired in time for Christmas we were given a credit to purchase a brand new (and update... Näytä lisää
Yritys on vastannut
Stuart is the deputy manager of Richer Sounds Solihull. For my last TV he was so helpful and knowledgeable. I hoped this time round Stuart was still there and he was. I explained what I needed and he... Näytä lisää
Yritys on vastannut
Richer Sounds Solihull, what a great experience we had purchasing our equipment. We didn't know too much about how things worked concerning amplifiers, speakers and turntables. Marcus showed us the wa... Näytä lisää
Yritys on vastannut
We’ve been using Richer Sounds for years so when it came to replacing a TV we naturally chose them. We had already worked out what model, more or less but just had a few questions which Stuart from th... Näytä lisää
Yritys on vastannut
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
9 Station Road, B91 3TG, Solihull, Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great communication and advice, friendly knowledgeable staff who are happy to help. Great shopping experience.

Vastaus yritykseltä Richer Sounds - Solihul
I had excellent advice both by email and instore in Solihul from the manager. I had forgotten my wallet on the day I visited so ordered online and got my kit exactly when I asked for it.

Vastaus yritykseltä Richer Sounds - Solihul
Extremely friendly and knowledgeable team members welcoming and can’t do enough for every customer that enters the shop.

Vastaus yritykseltä Richer Sounds - Solihul
Richer Sounds manager Martin, took the time to direct me (from 5 mins away) to the loading area at the front of the shop, where I was able to collect my order seamlessly. All staff were friendly and helpful during my visit.
Well done Richer Sounds Solihull.

Vastaus yritykseltä Richer Sounds - Solihul
Good communication throughout order process, product ready for collection at stated time, subsequent refund process handled politely and efficiently.

Vastaus yritykseltä Richer Sounds - Solihul
Not available from my local store. National sales found the product in Solihul. Prompt delivery

Vastaus yritykseltä Richer Sounds - Solihul
Excellent service, great knowledge by the staff. Treated like a valued customer. Special thanks to Stuart

Vastaus yritykseltä Richer Sounds - Solihul

Vastaus yritykseltä Richer Sounds - Solihul
Great communication,from the order process to delivery. I have used this company for several years and never had a problem.

Vastaus yritykseltä Richer Sounds - Solihul
This is a lovely store and very welcoming. We were looking at turntables, specifically the Audio Technia 120 and it's so much better to physically see it rather than just online. The staff were very knowledgeable, gave us good feedback and didn't push higher priced units. We chose recommended speakers with a built in amp and are very pleased with our purchases.
The only thing worth mentioning is that the store is located in a bus and pedestrian zone. If you are unaware of the area and drive through this zone to the other end, we found out later from the store staff that we may get a ticket. To pick up items from store, they recommended doing a 'u' turn from a nearby loading bay to avoid any issues.
Perhaps this could be highlighted on the website for the Solihull store so customers are aware.
It's been just over a week since our visit and no ticket yet, so we're keeping everything crossed 🤞😆

Vastaus yritykseltä Richer Sounds - Solihul
Great advice on which products to buy and why. Yes it cost more but I didn’t end up making an expensive mistake by buying something unsuitable.

Vastaus yritykseltä Richer Sounds - Solihul
A great product and the staff at the Solihull store couldn't have more helpful a very pleasant experience

Vastaus yritykseltä Richer Sounds - Solihul
I arrived at the store around 10:30 only to find that it didn't open until 12:00.
I could see people inside. Called them to say I was outside and wanting to collect an order. They opened up, dealt with my order and I left a very happy customer. Great customer service.

Vastaus yritykseltä Richer Sounds - Solihul
Very helpful and great prices. The delivery was quick and well packaged.

Vastaus yritykseltä Richer Sounds - Solihul
Richer Sounds offered the best price through their price promise. What was very good was that they revisited the price when I found a further reduction that matched their first offer.
Delivery was excellent through BJS arriving three days after I ordered the item.

Vastaus yritykseltä Richer Sounds - Solihul
Purchased a new TV from the Solihull branch Sam was very good sorted out everything for me the staff are knowledgeable friendly and very customer focused the prices are also very competitive the delivery was also good a lot of care taken on top of that you get an extra year's warranty on your product which makes the whole experience first class would highly recommend

Vastaus yritykseltä Richer Sounds - Solihul
Very happy with my visit to Richer Sounds Solihull and very happy with my purchase. Great staff, very helpful and great advice, got exactly what I wanted at Richer Sound's usual good prices. Highly recommended, my go-to hifi supplier and shop.

Vastaus yritykseltä Richer Sounds - Solihul
Excellent technical advice and service. We have recommended Richer Sounds to friends based on this positive experience

Vastaus yritykseltä Richer Sounds - Solihul
Really helpful and excellent advice. Found me the perfect product

Vastaus yritykseltä Richer Sounds - Solihul
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