We were recommended to you for your expertise and customer service..We found on visiting the shop that the advice given was excellent by Dave..We purchased a Mitchell and Brown TV 43" JB-43Q1811..This... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Just the very best retail experience. I was looking for a soundbar but unsure. RS Nottingham gave me a Sennhieser ambeo max on trial. But alas it was no good. Returning and choosing a traditional surr... Näytä lisää
Yritys on vastannut
The guys at RS Nottingham went above and beyond to help sort out a connection issue post purchase of an amp. Won't hesitate to use them again.
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Everyone at Richer Sounds is so friendly, normal, helpful - it’s a really good shopping experience, even on the phone. They know their stuff! Received a surprise pack of cables too which was very welc... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Yhteystiedot
108 Mansfield Road, NG1 3HD, Nottingham, Yhdistynyt kuningaskunta
- 0333 900 0035
4,9
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Loved the free Sound Bar.
Loved the free Sound Bar.
i looked at other suppliers and they never gave a free sound bar.
I love free gifts with expensive items.
30. huhtikuuta 2026
Vastaus yritykseltä Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Vastaus yritykseltä Richer Sounds - Nottingham
Thanks for your great feedback and for supporting local business.
Great service from Nottingham store
Dealing with the Nottingham store was great. They had the clearance item, sold it to me for less than the advertised clearance price, and arranged free next day delivery. The reason I give only 4 stars is because the item, a Panasonic PMX 803, has a noticeable delay between turning it on and sound coming out.
28. huhtikuuta 2026
Vastaus yritykseltä Richer Sounds - Nottingham
Thanks for the kind feedback and comments on the store team. I'm sorry of course to read your comments about the unit, and will arrange for the colleagues to give you a call and help get this sorted.
Of course should you need any further assistance in the meantime do get in touch..
seniorcomplaintsteam@richersounds.com
Tom Griffiths
Head of Customer Experience
Richer Sounds
Great value - great service
I bought a new TV and soundbar. I called a couple of times with questions and the guys there were so helpful, especially Tony. Very happy with my purchase and would happily recommend Richer Sounds - in fact my son is going to buy a TV from them now!
29. huhtikuuta 2026
Vastaus yritykseltä Richer Sounds - Nottingham
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Satisfied VIP Club member
Easy to follow website, no problem ordering click and collect was convenient for me and the price was good.
27. huhtikuuta 2026
Vastaus yritykseltä Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
Vastaus yritykseltä Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Nothing was too much trouble
Nothing was too much trouble, a brilliant shopping experience. Thank you
22. huhtikuuta 2026
Vastaus yritykseltä Richer Sounds - Nottingham
Thank you for your wonderful feedback
Been using Richer Sounds for years
Been using Richer Sounds for years. Always great customer service and prices.
21. huhtikuuta 2026
Vastaus yritykseltä Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
Sennheiser HDB630. Nottingham shop.Four years ago I purchased an Audiolab…
Four years ago I purchased an Audiolab Omnia unit from the Nottingham shop.
So, having a good experience on that occasion, I telephoned the Nottingham shop for advice regarding quality headphones.
I arranged to make the 25 mile journey the following week to try in person.
The staff were very helpful as per usual, tried various headphones with different genres of music from my own phone, using the listening lounge within the shop.
I purchased the Sennheiser HDB630 as recommended on my initial phone call.
Excellent service and will use again.
20. huhtikuuta 2026
Vastaus yritykseltä Richer Sounds - Nottingham
Thank you for your wonderful feedback
Excellent service and the cheapest…
Excellent service and the cheapest price online. There was an issue with the online payment system so I called the next day and they waived the express delivery charge by way of an apology. I've been buying goods from Richer Sounds for over 30 years and will continue to do so
20. huhtikuuta 2026
Vastaus yritykseltä Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Great customer service in the…
Great customer service in the Nottingham branch. Offered to ship item to my home next day when it was out of stock in store, and I was able to still pay cash which was nice . Great team lovely store
20. huhtikuuta 2026
Vastaus yritykseltä Richer Sounds - Nottingham
Thank you for your 5 star review!
Fantastic service
Fantastic service. Bought my Tv from here a few years ago and was really impressed with the customer service then, so when it came to replacing my old stereo Richer Sounds was my first port of call. Found what I wanted, although the colour of the unit and speaker combination advertised wasn’t what I wanted, after emailing and speaking to Dave it wasn’t a problem for them to mix and match. So called up and ordered it, unfortunately they were unable to take the payment as their system was down, so called back the next day and did the order, think it was the manager I spoke to, because of the issue sorted me out, it arrived the next day. Excellent service, friendly staff, competitive prices, what’s not to love?!? 10 out of 10.
16. huhtikuuta 2026
Vastaus yritykseltä Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent service all round
Excellent service all round. Staff very knowledgeable and helpful. Highly recommend.
19. huhtikuuta 2026
Vastaus yritykseltä Richer Sounds - Nottingham
Thank you for your wonderful feedback
Was greeted in a happily manner by Rob…
Was greeted in a happily manner by Rob in Nottingham branch and provided absolutely excellent customer service in a professional manner. He also managed to find the perfect TV for my son.
18. huhtikuuta 2026
Vastaus yritykseltä Richer Sounds - Nottingham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent service.
Verry happy with my purchasing experience with Richer sounds. The sales representative discussed my requirements in detail and provided a competative quote with the added bonus of extended warrenty and free delivery. I would not hesitste to reccomend this company.
17. huhtikuuta 2026
Vastaus yritykseltä Richer Sounds - Nottingham
Thank you for your 5 star review!
Super service
I needed a new CD player and had a particular model in mind. I phoned Richer Sounds and their helpful staff provided the advice I needed. Purchase was arranged and the CD player was delivered next day. Super service.
15. huhtikuuta 2026
Vastaus yritykseltä Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
Great help with my home cinema
I have just finished kitting out my living room with a 5.1.2 setup and Richer Sounds Nottingham have been great and answer all my questions.
Visiting their demo room and hearing the Klipsch speakers before buying them was great and really helped in my decision making.
The staff have been a great help, very knowledgeable and nice to deal with.
9. huhtikuuta 2026
Vastaus yritykseltä Richer Sounds - Nottingham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Took the time to listen to what my…
Took the time to listen to what my needs were and asked a few questions about what I wanted from a new audio set up. Explained the options and put togeter various deals that would do the job in my budget. Very happy with the end result and was given a very competitive price.
15. huhtikuuta 2026
Vastaus yritykseltä Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Vastaus yritykseltä Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
Great people totally understanding and…
Great people totally understanding and very knowledgeable about the product they sell.
11. huhtikuuta 2026
Vastaus yritykseltä Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
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