Richer Sounds - London Bridge Arvostelua 

Ordered a record player, over the phone, as a birthday present for my husband. The person I dealt with was very helpful and efficient. I received the item very quickly! Top marks.

Brilliant service! Professional staff who listen, consider carefully and give excellent advice. We have come back many times over the years for the friendly “ can do” approach of Richer Sounds staff.
My most recent experience, a small repair after 9 years use, was dealt with quickly by Robin. His manner and efficiency are extremely impressive. Top rating for an excellent member of staff.

I've been looking for the dali io12 for a while I've got the io8 and the io12 were a great price very happy

El tiempo de respuesta, la atención y el brindar facilidad para adquirir el producto que compre; hicieron que tuviera una excelente experiencia de servicio.

Very insightful and helpful advice as we discussed TV options. Found the right model and price point.

This is customer care like it used to be. Personal, human and understanding. It's one thing to be expert in the products but quite another to know how to treat customers. I had a slight problem with my purchase and they couldn't have responded any better. No hesitation in recommending.

I have shopped at richer sound since the age of 16, im now 45 and still never had issue.. the only thing I would improve at richer sounds it the level of fun in store. It has died in the last 20years.

Your manager at London Bridge branch is completely on the ball. Understood what l wanted immediately, explained fully the operation and what it was required for. Looked up my VIP status, ensured my discount. Placed the order and arranged remote delivery i.e. not my address.
The order was delivered to my daughter the day before her birthday.
Perfect!

I called your London bridge store in the morning and asked the member off staff if they had the focal bathys mg headphones ingreat service stock he said i just check came straight back to me and said yes we do i asked can i pay in cash ? He said yes you can he held them for me and i bought them later that day

Great service - no pressure just enthusiasm for the product

Staff listen to your requirement and respond accordingly and don’t try to oversell or pressure you. I always have confidence in the staff and their thorough and honest opinions and advice.

Informed advice,

Helpful and efficient staff who know about what they’re selling. As ever, a positive experience with Richer Sounds

Happy with my turntable purchase. Good service and excellent customer service.

Very helpfull and pleasant staff and nothing was a problem when asked for advice thanks again.

Delivery expected 3-5 days. Arrived in 2 days.

Very quick and efficient click and collect service and an excellent price

Efficient & knowledgeable service as ever

I've been using Richer sounds for many years,the service has been second to none,they always go above & beyond, prices are always good, also really like the VIP offers

The customer service great particularly from Robin who I met in the London Bridge branch and who helped me to choose a music centre which took out the stress out of trying to make a decision. Robin also kindly offered to assemble the music centre at my home which was really appreciated.

A very friendly, knowledgeable salesperson in the store helped me to make my decision on a new piece of hi-fi. Thank you.