Richer Sounds - Hanley Arvostelua 

Great staff, highly knowledgeable, patient and helpful. No hard sell, just good advice

You're great guys and always have been. Just don't do anything different.

Helpful knowledgeable staff. Good honest information without any pressure to buy. Competitive prices with great after sales service. First time we had shopped there but had heard glowing reports. Definitely our first stop in future.

So nice to have staff who know so much about the products and tech

Great service from the gentleman that provided us with just what we were looking for.

Friendly staff, did everything we agreed on to make transaction smooth.

Brilliant service good product

In a space where actual real customer service is rare and has been replaced with endless emails and automated phone lines, to come across a company that actually deliver on what they state their values and promises to be is unheard of. The customer service at Richer Sounds Hanley was and continues to be exceptional. I had a technical issue with a product I purchased ( at no fault of Richer Sounds). This ended with me loosing some confidence in said brand. I decided I wanted to change my amp for a different manufacturer and the whole thing was dealt with in a way I cannot fault. Truly excellent service.

Excellent service as usual
Richer sounds never let's me down
Always professional and really know their stuff
Been using them for as long as I can remember and can't recommend them enough

Very good service staff were great

Excellent knowledge when buying our new 65" tv.. looks amazing. Had to wait a few days as our local one didn't have it in stock. But once it arrived we collected it the same day. Very helpful and loaded my car .

Friendly and helpful staff, an error was made withy order which they were happy to admit error on their behalf and then discounted me as a result! My order also arrived quickly. I'm always very happy with the service when I have bought from Richer Sounds.

Always a great experience dealing with Richer Sounds. Knowledgeable staff and a no-fuss approach. Will always buy from them if I can.

Great service from the Stoke depot. Really easy to place an order. The only bump was that the TV price went down after I ordered it and before it was delivered and the refund was much more work to get back than it should have been.

My mate picked up my television and I paid online so I didn't have a physical presence at Richer Sounds
But everything went very smoothly
Thank you

Great customer service and knowledge of possible causes of problem with arcam a75 amp.

I contacted Jacob at Hanley and he gave great advice on the turntable and all the cables I would need to connect to my Sonos play 5.
He even set up the link for ordering, paying for and delivery.
Very smooth and easy way of ordering and paying. I would highly recommend Richer Sounds in Hanley.

Lee was very helpful, setting up the room to replicate my own home and answer my questions. Not given 5 stars as the product was not received within the timescale given. Would recommend though.

Good knowledge of products, prompt service, great range of products.

Will was really helpful and knowledgeable and helped me out with my purchase.