Richer Sounds - Chiswick Arvostelua 

Excellent customer care. I visited numerous times to try out and test equipment. Staff were kind,polite and knowledgeable.

The store was due to open at 12 noon.Joe saw me looking through the window, asked if he could help? As a result a spent £4,900. His attitude was superb, a true ambassador for the company.

Simon was very helpful in identifying the speakers that are compatible with the hi-fi unit to which they were to be connected and helping me to choose the speakers, and another assistant was very patient in explaining to me over the phone how to change the hi-fi connectors so as to be able to use a plug-in connection rather than bare wire to connect the speaker cables.

Both Jim and Fred who assisted me in getting a new LG C5 oled were super knowledgeable and I received customer service that you thought didn’t exist anymore. No other choice should be considered for TV/hifi.

First rate advice and service from Jim and his team.

Great Customer Service, good prices. Bought at Chiswick brasnch.

I’ve just purchased my second TV from Richer Sounds in Chiswick. I find the staff there knowledgeable and very helpful in finding my particular requirements. I was served by Joe who recommended the perfect TV for me, delivered and set it up and was extremely patient in showing me how to use it.

Brilliant service from Jim at the Chiswick store- time taken to find exactly the right amplifier for my needs.
Friendly store with very knowledgable staff.
I’ve used richer sounds since I was teenager and will continue- it’s the best !

Very helpful and informative
Went out of their way to assist me

Great service staff very helpfull.
Manager Jym in Chiswick very professional and great asset to company

Friendly guys who did a good job. Only gets 4 as Richer sounds don’t take away the broken tv that this one replaced. No idea what I do with it.

The staff in the Chiswick branch of Richer Sounds were very helpful and knowledgeable. They provided exactly the advice I needed to decide which items I should purchase once I had explained my requirements.

I ordered a Manhattan T4 R recorder.
The first machine was refurbished and was not working correctly.
I returned it in person and it was replaced with a “new” machine which again was not working correctly.
I returned that one to the store and waited while a third replacement was provided and I picked it up from the store on Saturday 28th February.
One of the assistants offered to come to my house (a five minute walk from your store in Chiswick W4) to finalise the installation at 1730 but nobody turned up or called me (and I had cancelled another appointment to be here for him)… so not overly impressed with that Service!
Clive Muller

Very helpful staff in shop and installing at my house

The person I spoke to was very helpful, it helped me make my decision for my purchase. They dispatched my order very quickly and I received it within two days. Excellent service and very happy with my order.

Informative, attentive and efficient

Tim couldn’t have been more helpful sorting out our Amp and TV.

It's Richer Sounds. Been buying gear from them since the early 90s. The most consistently great hifi shop to ever have existed. Always qualityz friendly customer service, knowledgeable advice and solid prices. Recent purchase was an open box soundbar that arrived damaged, it was sorted out quickly and efficiently. Cheers to Jim, Fred and Tim in the Chiswick store!

Really friendly sales staff, great price and advice. All round great experience Timothy was a great help and even reached out when they realised they had forgotten to pack the grill

Richer Sounds is the only place I know that takes Hifi seriously anymore. And you used to advertise in Viz so all good there.