Buen servicio. Resolvieron mi problema de envio rapido y de forma eficiente, buenos tiempos de respuesta y mucha cordialidad a la hora de solucionar las cosas.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
This is the best case I have ever used, I brought it for my husband and parents as well, now I am very happy and thankful for all the support Reno shield just gave me due my small inconvenient on the... Näytä lisää
Yritys on vastannut
Cases are excellent, especially when it comes to protection. I also love the stylish designs and the option to create a custom look. Their customer service is outstanding as well. I’ve been using thei... Näytä lisää
Yritys on vastannut
Amazing product and wonderful customer service. I’m a repeat customer and I highly recommend their phone cases. Believe me, I occasionally drop my phone and I don’t have that fear that my screen will... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
RHINOSHIELD is more than phone protection — it’s impact by design. From lab-tested shock tech to zero-waste materials, we push boundaries to protect what matters: your devices, your ideas, your world. BPA-free, fully recyclable, made to last — every product is built with purpose, shaped by innovation, and driven by a commitment to do better.
Yhteystiedot
4,6
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I hired Rhineo Shield apply the coating…
I hired Rhineo Shield apply the coating to my home, and what a screw up; the people that did the work wasn't professional at all. They paint my house while I was at work, never asked how I wanted my house painted, and when I told them how I wanted it painted they told me that woundn't look good. They didn't pressure wash properly,didn't scrape the house properly, threw pressure washing chemicals on my lawn and killed my grass and lied and said they didn't do it, also broke my security cameras and lied about that also,and couldn't speak proper english. I would point out pelling paint to them,and told me it was not pelling paint and looking right at it, also got paint all over my grass. It was just a total failure.
Be very cautious when it comes to Rhineo Shield!!
15. kesäkuuta 2026
Oma-aloitteinen arvostelu
Very good and quick support!
14. kesäkuuta 2026
Just the best ☝
19. kesäkuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Prompt and helpful response
4. kesäkuuta 2026
Vastaus yritykseltä RHINOSHIELD USA
Hi,
Thank you for the feedback! We're thrilled to hear that our team provided a prompt and helpful response. Your support means a lot to us!
Best Regards,
Team RHINOSHIELD
Problem Solved
I had some issues with my cover and the team promptly solved everything for me.
Indeed a 5 star service.
Highly recommended
4. kesäkuuta 2026
Vastaus yritykseltä RHINOSHIELD USA
Hi,
Thank you for sharing your experience! We're so glad our team could quickly resolve the issues with your case and get everything sorted out for you. We truly appreciate your support!
Best Regards,
Team RHINOSHIELD
Thank you very much for your kind…
Thank you very much for your kind assistance and for granting me an exception. I truly appreciate your understanding and willingness to help. Your customer service has been excellent, especially Charlotte she is very responsive, hands-on, and professional throughout the process. Thank you again for making this such a positive experience.
11. kesäkuuta 2026
Vastaus yritykseltä RHINOSHIELD USA
Hi,
Thank you for taking the time to share such a lovely review! We are so happy we could help accommodate your request and make this a positive experience.
Best Regards,
Team RHINOSHIELD
Buen servicio
Buen servicio. Resolvieron mi problema de envio rapido y de forma eficiente, buenos tiempos de respuesta y mucha cordialidad a la hora de solucionar las cosas.
10. kesäkuuta 2026
Vastaus yritykseltä RHINOSHIELD USA
Hi,
Thank you so much for sharing your positive experience! We are thrilled to hear that our customer service team was able to resolve your shipping issue quickly, efficiently, and with great kindness. Providing prompt and friendly support is always our top priority.
Thank you for choosing RHINOSHIELD!
Best Regards,
Team RHINOSHIELD
Vastaus yritykseltä RHINOSHIELD USA
Hi,
Thank you so much for your kind words! We are thrilled to hear that you found our team nice and responsive. Providing quick and helpful support is always our top priority, and your feedback means a lot to us.
Best Regards,
Team RHINOSHIELD
Great experience but I never got the…
Great experience but I never got the tool put my screen on i had to manually put it on my phone so
28. toukokuuta 2026
Vastaus yritykseltä RHINOSHIELD USA
Hi,
Thank you for sharing your feedback with us. We are happy to hear you had a great experience overall, but we sincerely apologize that the screen protector installation tool was missing from your package.
We want to make sure your next application is as seamless as possible. Please feel free to reach out to our support team directly so we can look into your order and make things right for you!
Best Regards,
Team RHINOSHIELD
I want to sincerely thank Jonathon and…
I want to sincerely thank Jonathon and the RhinoShield customer service team for the outstanding support I received. The response was prompt, professional, and friendly from start to finish. My warranty questions were answered clearly, and the entire process was handled efficiently and with genuine care for customer satisfaction.
It’s refreshing to deal with a company that stands behind its products and values its customers. The excellent service I received only reinforced my confidence in RhinoShield and ensured that I will continue to recommend your products to others.
Thank you again for the exceptional customer service experience which was truly appreciated.
31. toukokuuta 2026
Vastaus yritykseltä RHINOSHIELD USA
Hi,
Thank you so much for taking the time to share such a wonderful and detailed review! We are absolutely delighted to hear about the outstanding, professional support you received from Jonathan.
We will be sure to pass your kind words along to Jonathan. Thank you for your confidence in RHINOSHIELD and for recommending our products!
Best Regards,
Team RHINOSHIELD
Great response by customer service
27. toukokuuta 2026
Vastaus yritykseltä RHINOSHIELD USA
Hi,
Glad to hear that you find the response helpful. We apprecaite the feedback.
Best Regards,
Team RHINOSHIELD
Awful service and product
pretty god awful customer service when you are not in Taiwan. my product showed up incorrect with missing items and customer service is an AI chat that will only produce a single link regardless of the issue. additionally, you will also be charged duties under “jewelry”.
Edit: they responded, travelling for work so i’ll have to update their service at a later date.
if you put custom writing on your bottle in cursive, make sure to contact them or something because the text will be cut off. in my case i know i put spaces infront of my words so the letter wouldn’t be cut off but theyre claiming that was what was submitted. MTF.
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä RHINOSHIELD USA
Hi,
Thank you for sharing your feedback, and we are truly sorry for the frustrating experience you've had with your order and our initial support channel. Receiving incorrect and missing items is completely unacceptable, and we understand why the automated chat added to your frustration.
We want to clarify that our Intelligent Customer Service system is designed to guide you to quick solutions, but it always includes options to connect to our customer service team directly.
We have looked into your case based on your reference details, and we want to assure you that your support ticket is currently in progress.
Our customer support team is actively reviewing the details regarding your missing items, incorrect product, and the customs duty classification issue you mentioned. A team member will be reaching out to you directly via email very soon to ensure everything is fully resolved.
Thank you for your patience while we make this right for you.
Caring about making things right
Caring about making things right. Got back to me in a few days to resolve my issues.
31. toukokuuta 2026
Vastaus yritykseltä RHINOSHIELD USA
Hi,
Thank you so much for sharing your experience! We are very glad to hear that our team was able to get back to you and resolve your concerns effectively. Ensuring everything is made right for our customers is always our top priority, and we appreciate your patience throughout the process.
Best Regards,
Team RHINOSHIELD
I would like to sincerely thank…
I would like to sincerely thank Charlotte from RHINOSHIELD Customer Care for providing such a smooth and professional customer service experience.
Before contacting support again, I was honestly a little worried at first. However, after I explained the issue with my screen protector, Charlotte quickly helped arrange the replacement process. Everything was handled very efficiently and smoothly, and I only needed to confirm my address and order details.
I truly appreciate the hassle-free, friendly, and efficient support she provided. This experience genuinely left me with a very positive impression of RHINOSHIELD’s customer service.
Thank you again, Charlotte, for your excellent support and help.
27. toukokuuta 2026
Vastaus yritykseltä RHINOSHIELD USA
Hi,
Thank you for taking the time to write such a wonderful and detailed review! We are absolutely thrilled to hear that Charlotte provided you with a smooth, professional, and hassle-free experience regarding your screen protector replacement. We will be sure to pass your kind words along to her. She will be delighted to know she made such a positive impact!
Best Regards,
Team RHINOSHIELD
Excellent customer service
Excellent customer service. Great communication and very helpful.
14. toukokuuta 2026
Vastaus yritykseltä RHINOSHIELD USA
Hi,
Thank you for the fantastic review! We are so glad to hear that you found our customer service helpful and our communication clear. Your positive feedback means a lot to our team and keeps us motivated to deliver excellent service.
Best Regards,
Team RHINOSHIELD
Fueron muy amables
Fueron muy amables al ayudarme con el re envío de mi paquete que fue retornado por paquetería
No me pusieron trabas para solucionar el problema
Lo único que si pediría es que contesten los correos más pronto
Muchas gracias
18. toukokuuta 2026
Vastaus yritykseltä RHINOSHIELD USA
Hi,
Muchas gracias por tus amables palabras y por destacar la buena disposición de nuestro equipo para solucionar el reenvío de tu paquete sin inconvenientes. Agradecemos enormemente tu sugerencia sobre el tiempo de respuesta de los correos electrónicos; tomamos muy en cuenta este comentario para seguir mejorando la rapidez de nuestro servicio al cliente.
Best Regards,
Team RHINOSHIELD
AwEsOmE company!
I've been buying cases from Rhinoshield since I helped crowdsource fund their first case. AwEsOmE company & the customization capabilities make their cases even better!
20. toukokuuta 2026
Vastaus yritykseltä RHINOSHIELD USA
Hi,
We are so happy to hear you've been a long-time supporter! We truly appreciate your kind words about our cases and customization options. Thank you for your continued loyalty!
Best Regards,
Team RHINOSHIELD
Do not buy from this company
Defective everything.
Phone case got deformed.
Airpods case flown away.
Another case peeling.
Protector full of scratches.
The economy has been going south, and you call yourself premium when you are selling downgraded products to consumers.
Beyond disappointed, I can't even get my replacement in Taiwan
13. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä RHINOSHIELD USA
Hi,
We are truly sorry to hear about the multiple issues you've experienced with your phone case, AirPods case, and screen protector. We appreciate the honest feedback. This is certainly not the premium standard or experience we aim to provide, and we completely understand your frustration. Especially regarding the difficulties you've faced trying to arrange a replacement in Taiwan.
We want to make things right for you as quickly as possible. Please reach out to our customer support team directly through this link(https://support.rhinoshield.io/hc/en-us/requests/new). We will prioritize looking into your order details and resolving your replacement issue immediately.
Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust.
Best Regards,
Team RHINOSHIELD
This is the best case I have ever used!
This is the best case I have ever used, I brought it for my husband and parents as well, now I am very happy and thankful for all the support Reno shield just gave me due my small inconvenient on the shipping process. Thank you once again for this amazing support. Love this case!
12. toukokuuta 2026
Vastaus yritykseltä RHINOSHIELD USA
Hi,
We are so glad to hear you love the case and that we could assist with your shipping. Your kind words mean a lot to us!
Best Regards,
Team RHINOSHIELD
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.