Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I requested a copy of my contract, they sent a generic email saying they would be in touch and ive heard nothing . It is essential i get a copy of my contyract, why should that be so difficult.
Yritys on vastannut
Very good team. They provided us with excellent customer service and were extremely helpful throughout. Thank you to everyone at the Restore Help Desk and to all the warehouse team, especially the dr... Näytä lisää
Yritys on vastannut
I always have a great experience with Restore. My emails are answered promptly and the delivery guys are friendly and helpful.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
Yhteystiedot
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Yhdistynyt kuningaskunta
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
4,6
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Easy to order files back from storage
Easy to order archive files back from storage by email, can request a specific delivery date, delivered on the correct day
8. huhtikuuta 2026
Vastaus yritykseltä Restore Information Management
Hi Suzanne, thank you very much for your review, we are pleased to hear of your positive experience with us
Customer Service
My contact is Glenn and I always find them really helpful. When Our company has asked for information on the boxes stored, Glenn is always efficient and prompt.
Well done Glenn
11. huhtikuuta 2026
Vastaus yritykseltä Restore Information Management
Hi Karen, thank you for your review, we are happy to hear that you are pleased with the service provided and will pass this on to Glenn
Vastaus yritykseltä Restore Information Management
Hi Sue, thank you for your review, we are happy to hear that you are pleased with the service provided
Vastaus yritykseltä Restore Information Management
Hi, thank you for your review, we are happy to hear that you a pleased with the service provided
Solid good service
31. maaliskuuta 2026
Vastaus yritykseltä Restore Information Management
Hi, thank you very much for your review, we are pleased to hear of your positive experience with us
Friendly staff & great service
All staff at Restore are friendly and helpful and the communication from them is great!
31. maaliskuuta 2026
Vastaus yritykseltä Restore Information Management
Thank you for your great review. We are pleased to hear you are happy with the service we provide for you.
On the whole ...
On the whole .... everything good. delivery on time. occasionally bit of a mix up with boxes & bar codes but is usually sorted straight away once i have spoken to customer care team.
31. maaliskuuta 2026
Vastaus yritykseltä Restore Information Management
Thank you for review Julie, your comments are greatly appreciated
Efficient as always.
2. huhtikuuta 2026
Vastaus yritykseltä Restore Information Management
Hi Steven, thank you for your review, we are greatly pleased to hear of your satisfaction with the service provided to you
Really rapid response!!!!
Rapid response to my enquiry...alternate options provided...extremely efficient!
Great work Henry.
31. maaliskuuta 2026
Vastaus yritykseltä Restore Information Management
Hi Jane, thank you for your review, we are happy to hear of your pleasant experience with us
Excellent Service
Excellent service as always. The collection person is always nice and polite and has a smile on their face. A very efficient and reliable service. Would definitely recommend.
27. maaliskuuta 2026
Vastaus yritykseltä Restore Information Management
Hi, Thank you for your review, we are pleased to hear that you are happy with the service provided to you
Fantastic timescales
I only sent my request later on Friday afternoon as it was a last minute but urgent request. I came into an email on Monday morning to confirm that I would receive the archive box that day. Within an hour of receiving the email, the box had arrived. Very impressed with the service.
30. maaliskuuta 2026
Vastaus yritykseltä Restore Information Management
Thank you for your wonderful review Samantha, your comments are greatly appreciated. We are very pleased to hear you are happy with the service received from Restore
Vastaus yritykseltä Restore Information Management
Thank you for your lovely review Emma, it is great to hear you are happy with the service received
Fast & Efficient service!
24. maaliskuuta 2026
Vastaus yritykseltä Restore Information Management
Thank you for your review Ralph, we are pleased to hear that you are happy with the service Restore provided for you
Vastaus yritykseltä Restore Information Management
Hi Danielle, thank you for your review, we are happy to hear of your pleasant experience with us
Vastaus yritykseltä Restore Information Management
Hi, Thank you for your review, we are pleased to hear of your satisfaction with the service provided to you
Very happy with Restore service both…
Very happy with Restore service both prompt and efficient.
26. maaliskuuta 2026
Vastaus yritykseltä Restore Information Management
Thank you for your review John, we are please to hear that you are satisfied with the service Restore provided to you
Great Service.
Great Service.
I always a speedy response from restore and they are helpful and professional. Great service all round.
26. maaliskuuta 2026
Vastaus yritykseltä Restore Information Management
Thank you for your wonderful review Kerry. Your kind comments regarding the service you received from us, are very much appreciated
Vastaus yritykseltä Restore Information Management
Thank you for your lovely review Alex, your comments are greatly appreciated. We are please to hear you are happy with the service received from us
Prompt delivery
25. maaliskuuta 2026
Vastaus yritykseltä Restore Information Management
Thank you for your great review Lisa. We are pleased to read that you are satisfied with the service you receive from Restore
Do not recommend dealing with them at all.
Have had an interaction with their Head of IT Operations (AR), who is an absolutely horrible person to speak to.
Such a low, unprofessional attitude. Hard to believe such people have a job at all.
Do not recommend dealing with them at all.
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Restore Information Management
Thank you for your review. Apologies that your experience did not meet your expectations. Your feedback will be passed to the relevant people/team to investigate further
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