Very reliable, efficient service. Staff are always very friendly and helpful with any queries/issues. If we ever need any urgent packets, they are usually delivered within a reasonable time on the... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Delivery of patient notes was the next day which was fantastic. Gentleman that came was very friendly, polite and cheerful. The system is great - very smooth-running. Great communication all the wa... Näytä lisää
Yritys on vastannut
Selins tried her hardest to assist me with the password issue and lack of access to the Restore site. While Selina was unable to resolve the issue she passed my details to the AXA contact who did... Näytä lisää
Yritys on vastannut
It's not great. We have to ask for additional details each month so we can check we've not been overcharged which quite often we have. We've looked into moving to another provider but the fees they... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Restore Information Management is the leading UK owned provider of information management services. Specialising in secure physical document storage, scanning, digital mailrooms, outbound communications (hybrid mail) and hosting. Our approach helps organisations protect, transform and access their information seamlessly and efficiently. With a focus on innovation and customer-focused solutions, we help organisations streamline and management their information and communications to stay competitive in today’s fast-paced market.
Yhteystiedot
Yhdistynyt kuningaskunta
- www.restore.co.uk/informationmanagement
4,6
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very reliable service
Very reliable, efficient service. Staff are always very friendly and helpful with any queries/issues. If we ever need any urgent packets, they are usually delivered within a reasonable time on the same day.
27. toukokuuta 2026
Would have liked an email confirming…
Would have liked an email confirming the file had been delivered. Instead just left on reception.
21. toukokuuta 2026
Vastaus yritykseltä Restore Information Management
Hi Greg, thank you very much for your review, we are happy to hear of your satisfaction with the service provided
Fantastic service
Fantastic service, picked up when promised, no issues and no stress. Thank you so much
20. toukokuuta 2026
Vastaus yritykseltä Restore Information Management
Hi Claudine, thank you very much for your review, we are happy to hear of your satisfaction with the service provided
Quick and efficient service
20. toukokuuta 2026
Vastaus yritykseltä Restore Information Management
Hi Agie, thank you very much for your review, we are happy to hear of your satisfaction with the service provided
Vastaus yritykseltä Restore Information Management
Hi Catherine, thank you for your review, I shall pass this onto the team who look after you and they shall be in touch to discuss this matter further
Fast response to a query i had about…
Fast response to a query i had about services we have with the company during an audit at my work. The delivery drivers are always happy and chatty, and will answer any question you have. Thank you Restore
20. toukokuuta 2026
Vastaus yritykseltä Restore Information Management
Hi Stacey, thank you very much for your review, we are happy to hear of your satisfaction with the service provided
Very prompt and seamless service
Pleasantly surprised by the prompt and seamless service offered between request to the Trust Health Records department and their external partner and actioned date! :-)
15. toukokuuta 2026
Vastaus yritykseltä Restore Information Management
Thank you for your review. It is great to hear you are happy with the service Restore provide
You have recently changed the process…
You have recently changed the process in the way sending boxes back to restore is processed which we were not informed of. This caused the collection driver to leave on two separate occasions with no boxes as we were unaware we had to print labels ourselves now and the driver did not supply these as previously. This was not communicated to us.
21. toukokuuta 2026
Vastaus yritykseltä Restore Information Management
Thank you for taking the time to leave your review Louise. I have passed this over for the relevant team to contact you and advise if this is a change moving forward or a one off situation
Great Service
Never had an issue. Delivery has always been prompt, almost always next working day and when it's the following working day it's always because I sent in a request fairly late.
20. toukokuuta 2026
Vastaus yritykseltä Restore Information Management
Thank you for your review Thomas. It is great to hear you are happy with the service Restore provide
Handled quickly
15. toukokuuta 2026
Vastaus yritykseltä Restore Information Management
Thank you for your review, we are very pleased to hear that you are happy with the service that Restore has provided
I had a question & it was answered…
I had a question & it was answered within 10 mins great service
20. toukokuuta 2026
Vastaus yritykseltä Restore Information Management
Hi Ann, thank you very much for your review, we are happy to hear of your satisfaction with the service provided
It's not great
It's not great. We have to ask for additional details each month so we can check we've not been overcharged which quite often we have.
We've looked into moving to another provider but the fees they charge for the files to be removed are huge.
Some of the staff are very helpful tho when we've requested further info
15. toukokuuta 2026
Vastaus yritykseltä Restore Information Management
Hi Nicky, thank you for your review, I shall pass this onto the team who look after you and they shall be in touch to discuss this matter further
Brilliant service!
Delivery of patient notes was the next day which was fantastic. Gentleman that came was very friendly, polite and cheerful. The system is great - very smooth-running. Great communication all the way through. Thank you.
15. toukokuuta 2026
Vastaus yritykseltä Restore Information Management
Hi Gina, thank you very much for your review, we are greatly pleased to hear of your positive experience with us
Collection request
Prompt response but disappointed that pallet pick up was unavailable as this meant multiple transport shipments both within Orthoplastics and between ourselves and Restore which is not eco sustainable.
20. toukokuuta 2026
Vastaus yritykseltä Restore Information Management
Hi Patricia, thank you for your review, we shall take your comments into consideration for the future
Wanted to order some storage boxes so…
Wanted to order some storage boxes so called and was told I had to email - they gave me the wrong email address.
20. toukokuuta 2026
Vastaus yritykseltä Restore Information Management
HI Sharon, thank you for your review, I shall pass this onto the team who look after you and they shall be in touch to discuss this matter
Collection was made prompty.
15. toukokuuta 2026
Vastaus yritykseltä Restore Information Management
Thank you for your review. It is great to hear you are satisfied with the service you receive from us
The Service was excellent.
The Service was excellent.
Our request was made and we had the information we required the next day.
The same with collection, once the request was made collection was made the following day
14. toukokuuta 2026
Vastaus yritykseltä Restore Information Management
Thank you for your lovely review. We are really pleased to hear our Teams are providing the service that Restore strives to provide
Vastaus yritykseltä Restore Information Management
Thank you for your review Faisal. It is great to hear you are satisfied with the service you receive from us
Vastaus yritykseltä Restore Information Management
Thank you for your review, we are happy to hear of your positive experience with us
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