Research Garage Group Arvostelua 

490
•
TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

A number of days ago I sent a contact form through their website regarding a recall job they did on my Citroen berlingo. I received the van back with greasy hand prints on the bonnet. My message to... Näytä lisää

Saanut 5/5 tähteä

From the initial visit to check out a Fiat 500 I'd found online, through to purchasing, Blake at the Research dealership in Nuneaton, was brilliant. No pushy tactics, just pure professionalism. He ma... Näytä lisää

Saanut 5/5 tähteä

Research Garage Nuneaton (especially the Service Dept) continue to provide a first class level of customer service, and very reasonable pricing (for my Alfa Romeo Stelvio - which is also a first... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Travelled over from Northern Ireland with my son-in- law Colin to purchase a Kia Sportage Edition 1.7 (2017). Car was exactly as described.Dilan the salesman was able to handle a barage of questions... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Autoliike
  2. Alfa Romeo -jälleenmyyjä
  3. Fiat-jälleenmyyjä
  4. Jeep-jälleenmyyjä
  5. Moottoriajoneuvot
  6. Peugeot-jälleenmyyjä

Yrityksen kirjoittama

With a heritage of over 50 years Research Garage Group offer a first class customer service from our three showrooms in Nuneaton and Hinckley for the leading brands; Fiat, Alfa Romeo, Jeep, Abarth, and Peugeot. We strive to offer a great service with a friendly and approachable atmosphere. Research Garage Group make the sales process easy and smooth as it could possibly be. We take great pride in the excellence of the facilities we provide for our customers. At Research Garage Group we have contemporary showrooms with free Wi-Fi, customer seating areas with refreshments and state-of-the-art automotive workshops offering servicing and MOT for all makes and models. We strive to deliver an outstanding customer service at all times and we accomplish this through our constant investment in staff training and personal development. We have a very close relationship with all our staff and the family run business goes from strength to strength with each new member of the Research Garage Group family. All our staff are trained to the highest possible industry standards. Our huge range of new and used vehicles, available throughout the Midlands region, make us the first choice for existing customers and more and more new customers every year. Research Garage Group is located in the heart of the Midlands within easy access of the M1, M6, M69, M42 as well as the A5. Visit any of our dealerships and you will find out why we are the fastest-growing independent automotive group in the area.


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

490 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 60 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 48 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(490)

58 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

First class dealership - with well deserved 'Excellent' rating

Research Garage Nuneaton (especially the Service Dept) continue to provide a first class level of customer service, and very reasonable pricing (for my Alfa Romeo Stelvio - which is also a first class car).
Both of which put you well above my longstanding experience with my local Audi main dealer... plus a few other brand main dealers over the yrs. They are also very easy and straight forward to do business with.

Well done! Your ongoing 'excellent' rating is well deserved.

29. joulukuuta 2025
Oma-aloitteinen arvostelu
Research Garage Group-logo

Vastaus yritykseltä Research Garage Group

Thank you very much for such a fantastic review and for taking the time to share your experience.

We’re delighted to hear that our Service Department continues to deliver the high level of customer service and value you expect, and it’s great to know your Alfa Romeo Stelvio is being well looked after.
Your comparison with other main dealers makes the feedback even more meaningful to the whole team.

Thank you for your continued trust in Research Garage Nuneaton — we really appreciate your support and look forward to welcoming you back again in the future.

Saanut 5/5 tähteä

Fiat garage Nuneaton- Blake

Just recently purchased a car from fiat garage Nuneaton. We had Blake help us and he couldn’t have done anything better. He took his time to make sure he didn’t rush the sale and ensure we were happy with everything. He was very knowledgeable and informative. Thanks Blake.

31. joulukuuta 2025
Oma-aloitteinen arvostelu
Research Garage Group-logo

Vastaus yritykseltä Research Garage Group

Thank you for taking the time to leave such a great review ⭐️

We’re delighted to hear about your recent car purchase from Fiat Nuneaton and that Blake looked after you so well. It’s great to know he took the time to make sure everything was right for you and that his knowledge and approach made the experience a positive one.

We’ll be sure to pass your kind feedback on to Blake.
Enjoy your new car, and we look forward to welcoming you back in the future! 🚗

Saanut 5/5 tähteä

Fiat

Been dealing with fiat for many years now, great service from Blake, very thorough going through all the information and made the process seamless 😊

31. joulukuuta 2025
Oma-aloitteinen arvostelu
Research Garage Group-logo

Vastaus yritykseltä Research Garage Group

Thank you for your continued loyalty and for taking the time to leave such a kind review.
We’re delighted to hear you’ve had another great experience and that Blake provided thorough, seamless service throughout the process. We’ll be sure to pass on your lovely feedback to him.
We look forward to welcoming you back again in the future 😊

Saanut 5/5 tähteä

Very pleasnt experience

Blake made the whole process of buying and trading in a car enjoyable and seamless, A very professional and personable person a pleasure to deal with.
Would certainly recommend to all

27. joulukuuta 2025
Oma-aloitteinen arvostelu
Research Garage Group-logo

Vastaus yritykseltä Research Garage Group

Thank you for taking the time to leave such a great review. We’re delighted to hear you had a very pleasant experience and that Blake made the buying and part-exchange process enjoyable and seamless. He’ll really appreciate your kind words about his professionalism and personable approach.

Thank you for your recommendation — we hope you enjoy your new car and look forward to welcoming you back in the future. 🚗✨

Saanut 5/5 tähteä

Great buying experience

From initial contact to picking up the vehicle I was impressed with, the communication throughout the process and, the level of service which I felt, would be the same for someone buying from the bottom to the very top of the price spectrum. Throughout the buying process I dealt with Nav who, could not have been more attentive, honest and helpful ensuring that vehicle was ready to the highest standard

4. joulukuuta 2025
Oma-aloitteinen arvostelu
Research Garage Group-logo

Vastaus yritykseltä Research Garage Group

Thank you for your fantastic review and for taking the time to share your experience. We’re really pleased to hear you were impressed with the communication and level of service from start to finish. Nav will be delighted to know his attentive, honest, and helpful approach made such a positive impact and that your vehicle was prepared to the highest standard. We truly appreciate your kind words and hope you enjoy your new vehicle — we look forward to welcoming you back in the future.

Saanut 5/5 tähteä

Fantastic Service

Easy and smooth process from start to finish. Great customer service by Blake and support staff could not be more helpful .

21. marraskuuta 2025
Oma-aloitteinen arvostelu
Research Garage Group-logo

Vastaus yritykseltä Research Garage Group

Thank you for your fantastic feedback!
We're delighted to hear the whole process was smooth and straightforward for you.
Blake and the team will be thrilled with your kind words.
If you need anything in the future, we’re always here to help.

Saanut 1/5 tähteä

Alfa Romeo sales team had no interest…

Alfa Romeo sales team had no interest in serving us at Nuneaton branch, purchased a car in Oxfordshire to be told it had an orange light periodically coming on and to return if it wasn't resolved it had to go to Nuneaton as it became undrivable, received a bill when clearly it was faulty with Alfa Romeo at time of purchase, Neither Oxford or Nuneaton managed to provide satisfactory outcome and will not be returning for future services

22. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Cannot be trusted

Bid for my car in a Carwow auction made a date to collect, which they didn't keep. Chased them to rearrange but they ghosted me on email and refused to return calls. Spoke to Carwow and it appears similar their side. Uuntrustworthy time wasters who dont even have the balls to tell you they've changed their mind about a deal..... certainly wouldnt risk buying a car from this lot.

7. marraskuuta 2025
Oma-aloitteinen arvostelu
Research Garage Group-logo

Vastaus yritykseltä Research Garage Group

Thank you for your feedback, and I’m genuinely sorry to hear about your experience.

I’ve spoken with our Sales Manager this afternoon, and he has confirmed that he has emailed you today.
I hope this helps move things forward, and we’re committed to getting this resolved for you as quickly as possible.

Thank you again for bringing this to our attention.

Saanut 4/5 tähteä

Great experience buying my used car

Great experience buying my used car, (mini).
Lovely, friendly service.

24. lokakuuta 2025
Oma-aloitteinen arvostelu
Research Garage Group-logo

Vastaus yritykseltä Research Garage Group

Thank you so much for your recent review!
We’re delighted to hear you had a great experience purchasing your MINI with us.
Enjoy your new car, and we really appreciate you taking the time to share your feedback! 🚗✨

Saanut 5/5 tähteä

Brilliant service from start to finish…

Brilliant service from start to finish Sanjay found the car we wanted and we love it! Sanjay kept in touch from start to finish highly recommend thank you so much Sanjay your brilliant

11. marraskuuta 2025
Oma-aloitteinen arvostelu
Research Garage Group-logo

Vastaus yritykseltä Research Garage Group

Thank you so much for your kind words!
We’re delighted to hear that Sanjay helped you find the perfect car and made the whole process so smooth.
Enjoy your new car, and thank you for the recommendation! 🚗👏

Saanut 5/5 tähteä

We were very pleased with the service…

We were very pleased with the service we received from Blake, he was polite helpful and took us through the process easily. Our new car was ready on time, and we are very pleased with it.

10. marraskuuta 2025
Oma-aloitteinen arvostelu
Research Garage Group-logo

Vastaus yritykseltä Research Garage Group

Thank you so much for your kind words!
We’re delighted to hear that Blake made the process smooth and enjoyable for you.
It’s great to know your new car was ready on time and that you’re pleased with it.
We truly appreciate you choosing Research Garage and hope you enjoy every mile in your new vehicle!

Saanut 5/5 tähteä

First class & friendly customer service…

First class & friendly customer service from Blake

30. lokakuuta 2025
Oma-aloitteinen arvostelu
Research Garage Group-logo

Vastaus yritykseltä Research Garage Group

Thank you for your kind words!
We’re delighted to hear that you received first-class and friendly service from Blake.
We’ll be sure to share your feedback with him — it’ll mean a lot.
Enjoy your new car and thanks again for choosing Research Garage!

Saanut 5/5 tähteä

New car purchased from Blake & Dilan

New car purchased from Blake & Dilan. Absolutely perfect. Took time with us to get the best deal & the car we wanted. Blake fully explained the car on handover, which meant alot to my elderly father in law. Blake is a credit to Research Garage & Stellantis. Wonderful garage who really cares about their customers. Could not speak highly enough & would recommend to friends & family.

31. lokakuuta 2025
Oma-aloitteinen arvostelu
Research Garage Group-logo

Vastaus yritykseltä Research Garage Group

Thank you so much for your wonderful review!
We’re delighted to hear that Blake and Dilan made your car-buying experience such a positive one.
It’s great to know Blake took the time to ensure everything was clearly explained and that you and your father-in-law felt well looked after.
Your kind words and recommendation mean a lot to us — we truly appreciate your support and look forward to welcoming you and your family again in the future!

Saanut 1/5 tähteä

Save yourself the stress AND MONEY

I’ve been having issues with my 2020 Peugeot 208 ever since I bought it a year and a half ago. I paid £16,800 IN FULL, IN CASH (no finance).

The car had an engine fault in July, and even though I was covered by extended warranty, Research Garage made me pay for a wet belt change - £1000. Not to mention, I also had to pay for the hire car whilst they messed about with my car for a month (took only 1 day to actually fix the issue).

It’s October and I’ve got another engine fault. I don’t trust or have faith in this company at all. Even though I’m still under warranty, they’ll make up one lie or the other to evade paying. Authorised dealer or not, they’re crooked. Please don’t stress yourself and look elsewhere for a reliable car. Don’t say I didn’t warn you!

25. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Jeep Avenger - Outstanding Service

From start to finish the customer service was outstanding. My lovely new Jeep Avenger was ready for collection in a couple of days and what a lovely car to drive! Thank you Heather Shaw for outstanding customer service.

23. lokakuuta 2025
Oma-aloitteinen arvostelu
Research Garage Group-logo

Vastaus yritykseltä Research Garage Group

Thank you so much for your fantastic review! We’re delighted to hear how much you’re enjoying your new Jeep Avenger.
Heather and the team will be thrilled to know their efforts made your experience so smooth and enjoyable.
We really appreciate your kind words and hope you have many happy miles motoring in your new car! 🚙✨

Saanut 5/5 tähteä

Great Experience

I have been to Research Garage for a number of years now. I am well looked after each time I visit the garage and Blake always manages to find me a car within my budget. So pleased with my new car, thank you Blake for all of your help.

14. lokakuuta 2025
Oma-aloitteinen arvostelu
Research Garage Group-logo

Vastaus yritykseltä Research Garage Group

Thank you so much for your continued loyalty and kind words!
We’re delighted to hear that Blake has once again found the perfect car for you and that you feel well looked after each time you visit. Enjoy your new car, and we look forward to welcoming you back to Research Garage in the future! 🚗✨

Saanut 1/5 tähteä

Won't be using again

While the process of handing over money for a car was very easy and most welcomed by Research Garage. Once the transaction had taken place, it went down hill.

I paid in full, in cash (no finance) for a car. 7 days later, the V5 (log book) has still not been actioned by Research Garage, despite me being the legal and sole owner of this car.

Upon contacting Research Garage, I'm told it is not their policy to complete their legal duty until 14 days have passed. Just in case I "hand the vehicle back" as they would want to avoid adding a new keeper to the cars history.

I paid for this vehicle in full, not on finance. I have zero recourse to "hand the vehicle back" under consumer law. I bought it in person and in cash.

Despite this, Research Garage are still refusing to inform DVLA that I am the keeper of my legally obtained property.

I would absolutely not use this place again unless forced to do so.

1. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

A pleasure to deal with

Sanjay was very knowledgeable without being pushy. The whole process was very smooth. Would definitely recommend

30. syyskuuta 2025
Oma-aloitteinen arvostelu
Research Garage Group-logo

Vastaus yritykseltä Research Garage Group

Thank you for your kind words!
We’re so pleased to hear Sanjay made the process smooth and enjoyable for you.
We’ll be sure to pass on your feedback to him.
We really appreciate your recommendation and look forward to welcoming you back again in the future!

Saanut 5/5 tähteä

Very helpful staff.

Very helpful staff.

26. syyskuuta 2025
Oma-aloitteinen arvostelu
Research Garage Group-logo

Vastaus yritykseltä Research Garage Group

Thank you so much for your 5 Star Review.

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