Qunomedical Arvostelua 

The customer service was great. Quick replies and support with any questions I had.

I would not recommend this company to anyone based on my experience. Took initial payment after endless pressure and refused to give back despite no service.

The entire experience was incredibly upsetting and left me feeling pressured, uncomfortable, and genuinely awful about myself. I initially enquired about certain procedures, only to be told that I apparently needed more surgeries than I had originally asked about, with the conversation increasingly focused on getting me to spend more money.

When I didn’t agree to what they were pushing, their attitude towards me changed and I found the communication extremely rude, dismissive and pressuring. I felt like I was being made to feel inadequate simply because I wasn’t willing to go along with additional procedures and costs.

What makes this even worse is that they took my money and then refused to refund me, despite the fact that I was deeply unhappy with the service and how I had been treated.

I walked away from this experience feeling genuinely awful about myself. No company providing a service like this should make a customer feel pressured, belittled or as though there is something wrong with them for not agreeing to spend more money.

For me, this was an extremely negative experience from start to finish, and I would strongly advise anyone considering using this company to think very carefully before handing over their money. I certainly would not use them again.

I am currently a patient waiting for work to be finished and this time I had to wait over ten days to receive a booking date for work completion, I had to contact the clinic in directly so they could help me with my booking, Being a patient for many years and recieving great service from your clinic in the past, this was a poor performance this time around

Awesome people. Highly recommend using qunomedical.

What a fantastic experience I had with Seher at Dentx Istanbul. I would highly recommend, the care and the support was amazing. For someone who is petrified of the dentist Seher was there to support me for the whole of my journey. Thank you.

My experience was very good and the treatment was the best and all the staff very attencios.
Looking foward to finish the treatment.
Thank you Qunomedical and Dentaglow

Well, I don’t have any words to describe how much you guys helped and how grateful I am for all your support and help and especially the international patient coordinator Seher she is incredible friendly person and she has an amazing 😻 personality and I wish all the best for her and I will recommend her for anyone who wants to go for dental treatment and hair treatments and she is the best person I ever seen in my life 🙏❤️

The dentist, Hudayi, was brilliant He made me feel at ease, talked me through everything, and supported my decisions
The overseas coordinator and the translator, Seher and Selin, were both absolutely lovely personable and professional and we developed a lovely friendship over the two visits The transfers and hotel were well coordinated The dental nurse Ezra was also lovely and good at her job
I had full dental implants, complicated by low jaw density and needing zygomatic implants My first visit included having the implants fitted and my first set of temporary teeth and 4 months later my second visit included a second set of temporary teeth altered to a better shape and then with Hydayi’s advice we decided what slight adjustments to make for the final teeth I didn’t want them unnaturally white and I hoped the length and size would make them more prominent than my original very small teeth
I’ve ended up with the perfect shape,fit, and shade for me and they’re even better than I could have hoped for-I can smile again!
I am so grateful for the trust and support I received and absolutely delighted with the final results

Ease of transaction. Good customer contact.

So far so good. Fast and answered all my questions. Just starting process everything easy and smooth thus far.

Excellent team throughout. I was treated with respect during my 2 visits and felt very respected.

I made up my mind to have Surgery & Dental treatment abroad, I did not know where to go for support. Fortunately I came across Qunomedical after trying other supports which turned out not very organised. I was assigned a coordinator to help me find the right Dental team & Surgeons, my co-ordinator was fantastic from the “ Get go” all my questions were answered and constant communication was consistent, returned my calls and responded to all my messages in a timely manner, alleviating any anxieties finding the right provider for my needs and he did a wonderful job. Before arriving for my procedures abroad I was checked on to ensure I was happy and comfortable and ready to go. Once I arrived I was checked on and given emergency numbers. Following my procedures I was checked on to ensure I was well and happy with my providers and the procedures. In addition I was advised if I gave any concerns following my home return if I had a problems/ issues I could contact them. Thank you so much for your care and support and finding me fantastic providers.

This was a complete and total scam.

First of all, they did find me a fantastic dentist, which I am grateful for. This is where the praise ends.

I worked with my patient manager Vita to get everything squared away for the implant I needed. She gave me a detailed quote, and on July 30, 2025 I paid a 250 Euro deposit to Quno. When I arrived at the dentist on August 13, 2025, they had absolutely no record of why I was there, and they had no record of the deposit. So I paid the entire amount and reached out to Quno, and was promised it would be taken care of.

Fast forward to this week when I went back on February 9, 2026. Still no record of any deposit. I had reached out to Quno as my trip was approaching and again was assured everything would be fine. I emailed three different email addresses at Quno on February 9, 2026 because I had to go back today, February 12, 2026, and did not get a single reply. And when I went back still no record of the deposit. So I paid the entire amount for the procedure.

So basically Quno stole 250 Euros (about $300 USD) from me.

I would like someone from Quno to write me back, and I request a refund of the 250 Euros.

Qunomedical markets itself as a “we take care of everything” service, but when a treatment plan breaks down, you are very much on your own. A two-visit plan was sold as straightforward and sufficient, without disclosing that a routine additional procedure could derail it entirely and force extra trips and costs.

We booked dental implant treatment abroad through Qunomedical specifically because of the promise of simplicity and coordination. My mum based her decision, savings, and travel on a clearly defined two-visit plan.

Once at the clinic, an additional procedure not included in the original plan was recommended and carried out. We were not told that this procedure could prevent implant placement on that trip. Following it, my mum experienced a flare-up and infection, and implants could not be placed on one side.

At that point, the two-visit plan effectively collapsed and we were told a third visit would be required, entirely at our own expense, or that she would need to extend her stay. Had we been informed upfront that this was a realistic risk, we would have made a different decision or declined the procedure.

What was most disappointing was the lack of support once this happened. There was no help coordinating continuation of care elsewhere and no practical assistance. When we raised a formal complaint and asked for escalation, responses were slow and ultimately dismissive, repeatedly restating that “plans can change” without addressing the failure to disclose the risk beforehand.

To be clear, complications happen in medicine. The issue here is selling certainty and protection, then stepping back when that certainty disappears. If everything goes to plan, the service works. If it doesn’t, the “patient protection” offers very little. I’ve previously had a positive experience with Qunomedical, which makes this more disappointing.

So far so great !!
All the préparations is going very well with Mohamad. He has been very dedicated to help me with my visit on January 25th.
Thank you and I feel very confident about my future reviews after my first and second intervention at the Clinic.

Thank you again
Jean

Hallo guten Abend,
Ich bin äußerst zufrieden mit der Betreuung, mit den mir zur Verfügung gestellten Auswahl von Behandlungen. Ich würde mich jederzeit wieder im Unternehmen Qunonmedical dein Leben ist sehr empfehlenswert.

Alles absolut Top und zur vollsten Zufriedenheit man fühlt sich dort sehr gut aufgehoben Fragen werden in kürzester Zeit beantwortet und alle Angestellten sind sehr freundlich und zuvorkommend es gibt nichts zu verbessern

Great service and quick to respond, not my first time using them.

I have a friend who has had major dental work done in Turkey with great results which made this process fairly straight forward. I worked with Felix who is great!! He offered a lot of information and answered all of my questions and concerns quickly and confidently. He also provided his personal experiences which made the process move forward easily and comfortably.

Auf alle Fragen eine Antwort.
Super freundliches Personal, dass sehr bemüht ist.