Heel mooie collecties maar je moet steeds enorm snel bestellen omdat het snel uitverkocht is. Ik was erin geslaagd om een jas te bestellen maar is nooit aangekomen. Wanneer ik contact opneem met hun... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ridiculously long shipping experience. The quote given before and during checkout was only a few days. However, it is not divulged that it could take weeks until after your order is made. They are sti... Näytä lisää
We are a small community organisation looking after a park. This review would be five stars if the blue case had been available. With a protective screen cover stuck over our iPad broken screen and... Näytä lisää
Yritys on vastannut
I ordered a case which wasn't even dispatched within stated delivery time. No contact to let me know what was happening; I had to chase them. When I got a reply from them they blamed Chinese new yea... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
With Pure Sense Cases your tablet is always in safe hands, whoever is holding it. Our tablet cases are protective and designed for everyone. From rugged and shockproof to antibacterial tablet cases, we make products with you in mind. Whatever your use case, we’ve got a tablet case. For every tablet. For everyone. We make sense.
Yhteystiedot
1968 S. Coast Hwy, Suite 1260, 92651, Laguna Beach, Yhdysvallat
- +1 224 204 2112
- hello@puresensecases.com
- www.puresensecases.com
1,9
Välttävä
81 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
We still have not received the items…
We still have not received the items yet which is why I gave them only 2 starts. However, the response time from the company was quick and professional.
21. marraskuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pure Sense Cases
Hello Janet Heffner,
Please accept our apologies for the delay with your order.
The delivery timeframe of your parcel is within 6-16 days from the date of dispatch (November 13th). We reached out and informed you that we could only ship from our international warehouse.
Your parcel has now reached and sorted out at JFK warehouse. Please see the link: http://track.tablet2cases.com/420211579361269903504243982562
Our 'peace of mind' guarantee covers your purchase. I have reached out to you via direct email to explain our shipment process and timeframe.
I look forward to hearing back from you so we can work together on a resolution to this issue!
Best regards,
Erma
Head of Support, Pure Sense Cases
A Good Case
Sorry for the misunderstanding. It's easy to overlook the "business" days when your shipping time is 14 business days. It did arrive near the end of that window. You might consider having trust pilot wait until after the 14 day window to send the request for review. It was sitting in my inbox quite a while before I received the case. The case is working great. My daughter handles it just fine. We plan to mainly use the strap in the car, so it is a little inconvenient to have the straps attach to the case with looping that will not be quick to implement. We might improvise with some hooks.
18. marraskuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pure Sense Cases
Hello James Zweig,
Thanks for your feedback on the delivery of your order.
The company always strives to provide fast shipment. We made sure to fulfill the order within 24 hours from when this was placed.
Your parcel was dispatch from an international warehouse via USPS with tracking number LF023230687SG and delivery timeframe of 6-14 business days, as stated on the order information.
See the link below to follow its full journey. This is now expected to get delivered on November 20th which is within our promised delivery date:
http://track.tablet2cases.com/LF023230687SG
Our 'peace of mind' guarantee covers your purchase, and I can understand your hesitation. I have reached out to you via direct email to explain our shipment process and timeframe.
I look forward to hearing back from you!
Best regards,
Erma
Head of Support,
Pure Sense Cases
Great Customer Service
When ordering my case, I had options for shipping; USA or Overseas. I opted for USA, as it was a quicker delivery, but was immediately notified that it would have to be shipped from overseas, as it wasn't available in the US Warehouse. The agent immediately requested a refund, as shipping was less (go figure) and my order was processed. Unfortunately, the timeliness of receiving the order from Hong Kong wasn't as I had hoped, but nonetheless, when I contacted an agent I was given the tracking number so I could track the shipment. Because this case is for the 7th addition iPad, and is pink & purple, I suspect that there was a delay in manufacturing. All in all, I was very pleased with the service I received.
21. lokakuuta 2019
Oma-aloitteinen arvostelu
Both cases are as described and arrived…
Both cases are as described and arrived quickly. Thank you
21. lokakuuta 2019
Oma-aloitteinen arvostelu
We are a home health business and…
We are a home health business and ordered these cases for our iPads that will be used by our field staff. They arrived a day before promised and in excellent condition. It was a little difficult putting on the scratch resistant screen cover, the openings didn't line up exactly, but we were able to get them on and get the bubbles out with a little time and effort. The cases were a little difficult to get on, as we didn't have the opening in the back to slide them in, but the iPads obviously won't be popping out without a lot of help. :) Since we just got them, I can't tell you how long they will last or how they hold up, but I will let you know.
21. lokakuuta 2019
Oma-aloitteinen arvostelu
I am not the end user
I am not the end user, I am the purchaser for 30 UATT Teams. The guy I gave them too stated that he liked them just fine and will work with the special ed students very well and will help reduce breakage.
Thank you.
21. lokakuuta 2019
Oma-aloitteinen arvostelu
Bad screen protector
The actual case is nice, but the screen protector is terrible. If this is for kids, they should sell a glass screen protector with the case to ensure proper protection of the screen.
19. lokakuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pure Sense Cases
Hello Elizabeth,
Thank you for the product review and I understand your concern.
Tempered glass is almost always sturdier compared to a regular screen protector.
However, tempered glass can break for a variety of reasons even though it is stronger than a standard screen protector. It can break from impact, or if the glass edge or surface is damaged from handling or glazing.
To protect the primary users who are kids and toddlers, our product team chooses a regular screen protector.
I hope I was able to address the main issue. I am very open to any suggestions or comments to improve our service. So please contact me and we can discuss this further and work towards a resolution.
Best regards,
Erma
Head of Support, Pure Sense Cases
I ordered my case
I ordered my case, then I got an email saying it wasn’t in stock that it was going to take longer and I had paid for fast shipping. Ordered it October 3rd and today is October 18th... still not here.
18. lokakuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pure Sense Cases
Hello Janel,
Thanks for your honest feedback on the delivery timeframe of your order.
I can see that this was dispatched from our international warehouse with a delivery timeframe of 6-18 days.
The company always strives to provide fast shipment. We made sure to communicate this to you and get your approval on October 4th. As the parcel is handed over to the shipping partner, all we can do now is follow its journey.
Your satisfaction is our top priority. I have reached out to you via direct email to explain our shipment process and timeframe.
I look forward to hearing back from you!
Best regards,
Erma
Head of Support, Pure Sense Cases
Perfectly fits the new IPad 7
I purchased the new IPad 7 for my son, and could not find a case for it anywhere! I searched online and came upon Pure Sense Cases. I was thrilled! This case is EXACTLY what I was looking for!!! It is exactly as pictured and fits perfectly. Thank you so much for helping a desperate mom, and FAST!
18. lokakuuta 2019
Oma-aloitteinen arvostelu
We liked it very much
We liked it very much. One small issue with the Case is that it works perfectly horizontally with the stand but my granddaughter likes to hold it vertically, so it stands ok but not as well. But we definitely like it.
16. lokakuuta 2019
Oma-aloitteinen arvostelu
Shipped from Amazon
Shipped from Amazon. I didn't want to buy from Amazon.
13. lokakuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pure Sense Cases
Hello Ellie,
Thank you for your review, and I apologize for the confusion brought about by your order.
While it is true that the order came from a local Amazon warehouse, I can guarantee that this is not an Amazon order.
We consign our products to their warehouse to keep up with the stock level. This way, our clients like you wouldn't have to wait for a long time to receive their orders. Otherwise, shipping will be from our international warehouse, which takes 7-14 days to arrive.
I hope I have cleared the air, and I welcome any suggestions or comments to improve our service.
Please send us a direct message if you need further information with your order.
Best regards,
Erma
Head of Support, Pure Sense Cases
Great product quality
Great product quality. Superior customer service!!!
22. syyskuuta 2019
Oma-aloitteinen arvostelu
Great product
Great product, as expected. Fast delivery.
Product reasonably priced, but shipping too expensive.
Only caveat to the product is that the new iPads with the swiping up function are not necessarily perfectly suited for this product as the swiping up doesn’t work half the time because of the thick edges
18. syyskuuta 2019
Oma-aloitteinen arvostelu
false advertising and never refunded.
17. syyskuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pure Sense Cases
Hello Alex,
My name is Erma, and I am the head of the Customer Support Team.
I completely understand the reason for buying the buddy case. Providing a great customer experience is very important to us. I am sorry that your initial experience did not meet that standard.
Pure Sense Cases create the buddy case to save the life of your iPad, with few benefits, yet, this isn't for everyone.
I've processed your refund, and you should expect to see the amount re-appear in your account.
If you're still on the search for the right choice for you, let me know. I'd be happy to talk you through some of our other options and see if any of them feel like a good fit for you.
In the meantime, thank you for your time and for giving us a try.
I am hoping to connect with you again soon.
Best regards,
Erma
Head of Support
Pure Sense Cases
Great product
16. syyskuuta 2019
Oma-aloitteinen arvostelu
Très satisfaite et livraison super…
Très satisfaite et livraison super rapide. Je recommande !
26. elokuuta 2019
Oma-aloitteinen arvostelu
Great online retailer
Web page was easy to navigate, easy checkout and fast delivery. The case was exactly what I wanted.
24. elokuuta 2019
Oma-aloitteinen arvostelu
Perfect case for our I-pad
Perfect case for our I-pad. Not bulky, easy for my four year old to carry around, and functional.
2. elokuuta 2019
Oma-aloitteinen arvostelu
Quality product worth every penny!
Quality product that is kid-friendly and very practical. Love the built-in stand/prop. Very durable!
2. elokuuta 2019
Oma-aloitteinen arvostelu
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