Very clean gym and the team are very friendly and welcoming

Bristol Union Gate Gym disappointment.
Just moved to the area, i was recently at Pure Gym in Bournemouth which i loved, so naturally joined Pure Gym in Bristol (Union Gate). I unfortunately had to cancel my membership there as firstly 1. lots of guys used the gym to just hang again, one time there were men taking pictures of the women working out. 2, there was no female staff, a very male dominated gym, 3. there was just something off with the environment i did not feel comfortable going there in the evening. Its a very outdated gym and overall would not recommend this gym to a female.

Clean area, amazing personal trainer - Henry baker-Holmes he is so dedicated to his work always a good laugh each PT session. Every time I see him he always pushes me to help me gain muscle growth and he is an overall amazing person. Even if ur injured he tailors the workout to make sure no more strain is put on the injury.

App great gym is great and the place is clean. Staff are also very friendly and helpful

-Welcoming atmosphere
-Great variety of equipment and machines to use.
- Staff so friendly and ready to help.
- Changing rooms always clean and tidy.

Good customer service when there was a issue Alex ran from start to finish and resolved my issue 100%

Great gym here

Very nice and helpful staff who look out for everyone .

Resharn is very enthusiastic and helpful, the gym is very good as well I recommend

Jack and Resharn were fantastic and taught me how to train my core

The staff were very supportive and down to earth and helpful!

Amazing team and equipment, love being part of this gym!!

Shout out to the great PTs here

Great gym and great people in the gym

Highly recommend

Great team amazing classes.

Today was my first visit to Torquay Pure gym and my first class. It was a ‘burn’ class taken by Charlie. Everyone was friendly and Charlie pitched the class to suit all abilities. I will be going again.
The staff that I have spoken to are friendly and approachable.
The subscription is competitive and value for money.
Overall I’m happy I have swapped gyms!

Clean & well maintained, everything you need... I do wish you had saunas though 😂 but always happy with my visit.

I find the gym equipment to be organised extremely high standard and well maintained by staff. During this recent spell of hot weather I find the gym temperature pleasantly cool to train in due to the use of the air conditioning units Staff and PT's are welcoming and extremely knowledgeable.. always willing to assist.

Excellent and pricesExcellent and the prices are suitable

For a general cheap gym, you get the basics.... the facilities are basic but good although the showers are always Luke warm at best! (Which as a van-lifer, is very dissapointing to have a luke-warm shower post sweat.)

Really enjoy the 24/hr access as I have autism so a busy gym is not accessible for me.

In-person puregym staff are very helpful and knowledgeable however if you require further assistance... it is non-existent. I emailed them about my dissability access request 2 years ago and I still have not had a response....

Another thing to note is that not all car parking is free, and not obviously stated by the gyms... as someone who travels between Scoltand and England every month, these small details have led to a few car parking fines which could have been easily alleviated with a sign or something very simple from Puregym. Puregym where also obviously not willing to help at all, but thats fair i suppose.

The final note of improvement is that as puregym has expanded, their system for multi-gym access has become increasingly complex to meander through. Again, most likely due to my autism.... I find it very difficult. I also dont like now that your home gym only allows you access to other gyms in the area. Id be very happy to pay a premium price to have access to all gyms rather then to arrive at midnight only to find out I dont have access to this gym.... and have to travel 2 hours more to get to a puregym that is within my tier. Im sure it was not like this before.

Overall, cheap monthly payment, basic equipment... so exactly what you pay for :)