Chris’s customer service has been amazing, he came at the time he said and therefore was no surprises. Additionally, he was very polite, friendly and did his checks very well! We had forgotten footbal... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Assad was very helpful kept me well informed. He explained everything in good detail I did not have to ask any additional questions. Excellent handover thank you so much
Yritys on vastannut
Dawn rang before she left base to inform me when she was going to arrive and was bang on time. Very pleasant lady who went through the paperwork thoroughly. Gave good instruction on adaptions and... Näytä lisää
Yritys on vastannut
Robert, I hope the name is correct, delivered the Peugeot to Chelmsford? He was very kind and took time to explain the vehicle to us and also time to check I was able to get in and out and the wheelc... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Positioned at the forefront of the legal expenses market, Proximo offers innovative, bespoke solutions which provide clients with real value and support. Whether you are a policy holder, broker, insurer or intermediary, Proximo will deliver and uphold the service and long-term commitment you need and expect. Proximo started it's journey in 1995 as a Credit Hire Organisation and has developed to a full outsourced, end-to-end Claims Management proposition, to Brokers and Insurers, operating within the Taxi and Specialist Vehicle sectors. Firmly established and recognised as a leading independent provider, Proximo is the only serious choice when it comes to forward thinking.
Proximo
Yrityksen kirjoittama
- In a challenging and changing market Proximo continue to be the only serious choice when it comes to forward thinking insurance outsourcing.
Yhteystiedot
Chantry Court Sovereign Way Chester West Employment Park, CH1 4QN, Chester, Yhdistynyt kuningaskunta
- 0808 143 3810
- customerservice@proximo.co.uk
- www.proximo.co.uk
4,9
Erinomainen
5 t. arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Car was delivered promptly and…
Car was delivered promptly and everything on car explained. Excellent service. Daniel Molinas a lovely Majorcan man was very helpful.
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Proximo Group
Dear Helen,
Thank you for your 5-star review! We’re so pleased to hear everything was delivered smoothly and clearly explained. Daniel will be delighted with your kind words.
Kind regards,
Will
Customer Experience
Spot on
Such a great company to work with to keep us going as a family with a daughter who uses a wheelchair. Constant updates. Friendly service and the guy, Masoud, who dropped the vehicle was top notch. All questions answered and a great hand over.
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Proximo Group
Dear Annie,
Thank you so much for your wonderful review! We’re really pleased to hear that our service has helped support your family and kept things running smoothly.
We’ll be sure to pass your kind words on to Masoud — he’ll be delighted to hear your feedback about the handover and support he provided.
Kind regards,
Will
Customer Experience
Professional and friendly
Vee was Really professional and friendly. Very happy with the service provided, thank you.
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Proximo Group
Dear Hannah,
Thank you so much for your kind feedback! We're delighted to hear that Vee provided a professional and friendly service. We'll be sure to pass your comments along.
Kind regards,
Will
Customer Experience
Dawn was great very professional and…
Dawn was great very professional and polite on collection of the hire car.
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Proximo Group
Dear Sarah,
We really appreciate your review. It's fantastic to read that Dawn made such a positive impression during your collection. We sure she'll be very happy to hear this.
Kind regards,
Will
Customer Experience
Vastaus yritykseltä Proximo Group
Dear Dean,
Thanks for your review! We're glad you found the car economical and that everything ran on time.
Kind regards,
Will
Customer Experience
Assad was very helpful kept me well…
Assad was very helpful kept me well informed. He explained everything in good detail I did not have to ask any additional questions. Excellent handover thank you so much
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Proximo Group
Dear Veron,
Thank you so much for your lovely review! We’re really pleased to hear that Assad was so helpful and kept you well informed throughout the process. It’s great to know his clear explanations meant you didn’t need to ask anything extra. We’ll make sure he sees your kind words — they’ll mean a lot.
Thanks again for taking the time to share your experience.
Best wishes
Penny, Customer Experience Team
Chris Conroy
Chris’s customer service has been amazing, he came at the time he said and therefore was no surprises. Additionally, he was very polite, friendly and did his checks very well! We had forgotten football equipment in the car and because of those checks we got them back. He was just phenomenal the whole time and we’re grateful to have him collect the car.
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Proximo Group
Dear Hidaya,
Thank you so much for this wonderful review! We’re delighted to hear that Chris provided such amazing service — punctual, polite, friendly, and thorough. It’s great to know his checks helped reunite you with your football equipment too. We’ll make sure he sees your kind words; they’ll mean a lot to him.
We really appreciate you taking the time to share your experience.
Best wishes
Penny, Customer Experience Team
Great service
Great service, Chris Conroy was really professional knowledge and helpful
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Proximo Group
Dear Caitlin,
Thank you for your lovely feedback! We’re delighted to hear that Chris Conroy provided such professional, knowledgeable, and helpful service. We’ll be sure to pass your comments on to him — they’ll mean a lot.
Thanks again for taking the time to share your experience.
Best wishes,
Penny, Customer Experience Team.
Excellent service all round.
Excellent service from both the office (Stuart Ord) and the delivery driver (Chris Conroy).
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Proximo Group
Dear Christopher,
Thank you so much for your kind words! We’re really pleased to hear you received excellent service from both Stuart in the office and Chris during delivery. We’ll make sure they see your feedback — it will mean a lot to them. We appreciate you taking the time to share your experience.
Best Wishes,
Penny, Customer Experience Team
Dawn did an amazing job today and very…
Dawn did an amazing job today and very professional!
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Proximo Group
Dear Maff,
Thank you for sharing this lovely feedback.
We're delighted to hear that Dawn did such an amazing and profession job. We'll make sure she sees your comments, they'll mean a lot to her.
We appreciate you taking the time to leave a review.
Best Wishes,
Penny, Customer Experience Team.
Neville is very nice
Neville is very nice. It was a good smooth hand off
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Proximo Group
Dear Funmi,
Thank you for your review.
We're really glad to hear Neville made your handover smooth and easy. He'll be pleased to know his approach made a positive difference.
Thank you for taking the time to share your experience.
Best Wishes,
Penny, Customer Experience Team.
Robert delivery driver
The driver Robert who delivered our hire van was polite, funny and a very helpful man. Well done Robert you are a credit to the company. Thank you
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Proximo Group
Hi Wendy,
Thank you so much for taking the time to leave a review. We're delighted to hear that Robert made such a positive impression. He'll be thrilled to know his politeness, humour and helpfulness made your experience a great one.
We really appreciate you taking the time to share your feedback, and agree he is a real credit to our team.
Best wishes
Penny, Customer Experience Team
Vastaus yritykseltä Proximo Group
Dear Paula,
Thank you for your feedback! We’re very happy to hear you received excellent service from Dawn. We’ll be sure to pass on your kind words to her.
Kind regards,
Will
Customer Experience
Very quick and efficient with dealing…
Very quick and efficient with dealing with my problem. Lewis Banton the driver who delivered my courtesy van was very friendly and helpful. Highly recommended.
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Proximo Group
Dear Richard,
Thank you for your review and recommendation! We’re pleased to read your issue was handled quickly and efficiently. It’s great to know that Lewis was friendly and helpful when delivering your courtesy van. He'll be delighted to hear this.
Kind regards,
Will
Customer Experience
Assad
Assad
Was a great help and demonstator and did a well job and explaing about the vehical in a profetional way
He did not leave anything and explained everthing in well detailed .
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Proximo Group
Dear Bashar,
Thank you for your fantastic feedback! We’re delighted to hear that Assad was such a great help and provided a thorough and professional demonstration. It’s especially good to know everything was explained clearly and in detail. We’ll be sure to pass on your kind words to him!
Kind regards,
Will
Customer Experience
Excellent service
Muhammad J, delivered the car with a smile and courtesy. Car was as expected and explained in full. Thank you.
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Proximo Group
Dear Adam,
We really appreciate you writing a review. It's brilliant to hear that Muhammad provided such a friendly and courteous service. We’ll be sure to pass your kind words on to him!
Kind regards,
Will
Customer Experience
Vastaus yritykseltä Proximo Group
Dear Joel,
Thank you for your 5-star review. We’re delighted to hear that Baldev provided great customer engagement. We’ll be sure to pass your kind feedback on to him
Kind regards,
Will
Customer Experience
This company wow
This company wow. A hire car company with no hire cars total messers . my advice is avoid them and deal directly with the 3rd parties insurers far better way . We are a large taxi company and have never had a positive experience with these clowns
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Proximo Group
Dear Antony,
Thank you for your feedback and we are disappointed that you consider the service you have received is poor. We have passed your comments on to the appropriate team to review further.
Kind regards,
Will
Customer Experience
Assad great handover thanks
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Proximo Group
Dear Nigel,
Thank you for your feedback. We’re pleased to hear that Assad provided a great handover. We’ll be sure to pass this on to him.
Kind regards,
Will
Customer Experience
Dawn rang before she left base to…
Dawn rang before she left base to inform me when she was going to arrive and was bang on time.
Very pleasant lady who went through the paperwork thoroughly.
Gave good instruction on adaptions and who I need to contact as my case worker.
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Proximo Group
Dear Martina,
Thank you for your lovely feedback! We’re glad to hear that Dawn kept you informed, arrived on time, and provided a clear and thorough handover. We’ll make sure your comments are shared with her – she’ll really appreciate it.
Kind regards,
Will
Customer Experience
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