Protyre Autocare - Ripley Arvostelua 

Price,customer service.

Needed tyre replaced due to Pot Hole puncture on virtually new tyre. Fitted in set of 4 just months previously.
Not a stocked brand or size, and wanted to keep same all round. Ordered online for availability within 48 hours.
Pre-booked fitting time with order, dealt with in time specified.
Should not really have needed replacement so soon. Could have been worse as could have cracked alloy wheel too, tyre cut on inner side wall about midway down a 55 profile tyre so quite deep hole with sharp stone in edges. Not noticed as had rained and appeared as small puddle not close to edge of road.

really good service couldn't ask for much more x

I had ordered the wrong size tyre as it appears my car has different sizes on the front and back. Instead of ordering me the correct size tyre the garage called me to say they had ordered 2 of the same so they could replace both. I instantly said that i didn’t want that as only 1 needed replacing and asked them to order the right size for the one that needs replacing. I just find it quite annoying that they tried to get me to buy another tyre that I didn’t need. They then said they wouldn’t do the free alignment that had added to my
Order as some of the bushes were worn. I find this hard to believe as the car had been to my mechanic to have new track
Rod ends which is when it became
Apparent I needed a new tyre. If my bushes needed doing he would of done it I feel they was just being awkward as I didn’t go with their theory of having 2 new tyres

great service and amazing staff did my front tyres which were a good price and tracking, one tyre which was very bad got me in next day to sort it they where very helpful and very polite. I would highly recommend coming here have been coming here for quite a few years now and I'm really happy with there work

Great service and staff are wonderful, quickly checked me in for new tyres. The service provided was excellent, fast and satisfactory. A choice of different tyres available .

Great communication from fitters.
Bought tyres on line and all went smoothly for next day fitting.

Work done quickly and within time promised

Reece and Dan are amazing!! Took a newly purchased vehicle to them to get health checked, they went above and beyond throughout providing me with an in-depth diagnosis and guidance. This isn’t the first time I’ve been to them particularly Reece and every time they have been incredibly helpful!!

Had wheels tracked yesterday informed couldn't set the back so went to ets today front where still out had full 4 wheel alignment and now all setup correctly so I will be going to ets now also first told me couldn't set the back wheels up needed a special tool for that so I believe him turns out the special tool is a spanner I have used a lot when the previous team where there and never had any issues I have previously spent hundreds of pounds there I only get bitten once I will go to ets they have the hunter alignment kit and it is now all set up and runs true no more purchases from me I will take my money elsewhere

Great fromstart to finish no damage or mess to alloys as with other tyre firms in the past and a great well mannered group of staff.

Always a positive experience when using the Ripley branch, I dropped the car off at 11am and went back to collect it at 1235. After a short wait in the waiting room while the tracking was checked and corrected.
I always use Protyre as they have a good selection of tyres to choose from and there is no hard sell from the staff for other services.

The staff there are exceptional

Went to get tracking corrected as steering wheel not straight. Came away £40 lighter and steering wheel still not straight. Also a made up vehicle health check. After 30 years of using this depot, time to go elsewhere.

I had problems getting my steering wheel centred, after 3 goes I gave up, then Reece called me and got me to return. Your other guy had a go and got it to an acceptable finish.
I was ready to wash my hands of your company but him calling me and helping to get the problem resolved meant such a lot and makes the difference.

Great service friendly polite staff gave great an impartial advice great choice of tyres and offer a variety of services and competitively priced and local
Will definitely recommend and use again

Excellent service from Chris and the team, sourced me a Continental like for like tyre and fitted it 😁

I contacted Protyre as I had a slow puncture they booked car in for an hour later. Dropped car off and left it with them and to my amazement less than 30 mins later they rang all done. No issues no drama really friendly team and great customer service. Pricing spot on would definitely use again and highly recommend 👌

Thank you Protyre guys at Ripley , went in with my dad to change battery for car .
Everyone was so nice and helpful, sent us to warm waiting area where we had a nice coffee.
Job done quickly and high quality !! Would definitely recommend this place and we will continue going there if needed!!

Was listened too,my car was treated with respect,fault was shown to me,same make of tyre was unavailable replacement was offered (could not leave as a bolt and screw was in tyre), granddaughter needed the toilet,this was cleaned before she went in.Heater was put in the waiting room,was an excellent service guy's will highly recommend thank you.Will not use Belper branch now, was told by there manager they could not repair or replace the tyre,as they hadn't got the time,so had to go to Ripley, this was 4.30pm.