Protyre Autocare - Leeds Horsforth Arvostelua 

Always good service and very friendly too

Easy to deal with, great lads, friendly

Top class customer service

Superb service, very kind, obliging staff, good experience all round, thank you.

I couldn’t be happier with the service I’ve received from Protyre (Horsforth). As someone with an older car, I always approach MOT time with a bit of anxiety, especially given how some garages can take advantage, particularly when dealing with older vehicles or women customers.

My car passed its MOT with no issues at all, and importantly, there was absolutely no sense of being upsold or misled, just honest, straightforward service. A few days before the MOT, my parked car was unfortunately hit by someone who didn’t leave their details, which left me really worried. The team at Protyre were incredibly reassuring, taking the time to explain that the damage was only cosmetic and wouldn’t affect the MOT. That level of honesty and care is rare these days.

What really stood out was their customer service. Today, I had a small issue with my bonnet not opening due to a stiff cable. I popped in without an appointment, and they fixed it within minutes, free of charge. No fuss, no waiting, just genuine helpfulness.

Communication throughout was excellent, the MOT was completed the same day, and it only cost the standard £49—no hidden extras. In a time where many companies seem to prioritise profit over people, Protyre (Horsforth) stands out for doing the opposite.

Customer service: 10/10
Empathy: 10/10
Fair pricing: 10/10

Highly recommend!

Really friendly team, good efficient service

had 4 new tyres fitted but later that day one went flat (due to it being an old alloy wheel). I brought it back the next morning and the technician was happy to explain the issue and tried again with it and its been perfect since. thanks again

Always great service at Protyre, such helpful staff and never a long wait. We are lucky having you on our doorstep and thank you for being so patient and cheerful.

Arrived before my appointment and job done without 20 minutes

Always so helpful and friendly and excellent service! They even pumped up my pram tyre for me!

Top set of lads and my aircon regassing was done really quickly

Good website to book service and MOT...checked it in...sorted and picked up...Great team...also booked in my daughters car...punctur...new tyre ordered and fitted...same guys...same friendly service.

The service was excellent and my car seems to be running better than pre-service.

Great, friendly staff. Fast and efficient

Easy to book , got £10 off and the guys were great
I come back every year and so do my family
Good service

Great customer service