I contacted Protyre at Colchester and spoke with Jake, a very polite and helpful person who invited me to call in at the workshop. I went along a short while later and met Jake who examined my front... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Overall you provided a good service especially, when a warning light came up on the dashboard when driving away, you made sure every thing was OK and got the said warning light removed. However I was... Näytä lisää
I do usually go to protyre for the convenience of it being so close to where I live. I have had MOTs done, Servicing, tyre changed and honestly, i cannot fault them. I woke up the other day and not... Näytä lisää
Yritys on vastannut
I had a great experience here and didn't even spend any money! I booked an aircon regas on Groupon thinking we have had our car 9 years and it has never been regassed! After leaving it with them and e... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Protyre Autocare - Colchester
Yrityksen kirjoittama
Yrityksen kirjoittama
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Yhteystiedot
Unit 1 Westside Centre, Stanway, CO3 8PH, Colchester, Essex, Yhdistynyt kuningaskunta
- 01206 210245
4,7
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great price and service
Arrived on time and car was taken to the fitting bay straight away. New tyres fitted in about 25 minutes and a paper health check on tyres and brakes delivered. Tyres were bought in line in advance with a great discount. All very efficient.
1. syyskuuta 2025
Really friendly accomodating staff and…
Really friendly accomodating staff and environment and always very professional.
10. syyskuuta 2025
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Consistency
As always, a great job at a good price with excellent and friendly communication.
8. syyskuuta 2025
Vastaus yritykseltä Protyre Autocare - Colchester
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Not very impressed initially..
I went into the Reception (Colchester) on a Saturday Lunch time to book my vehicle in for 2 Front Tyres. After waiting a while at reception i was seen my a member of staff that i assume was having a bad day as all i got was a grunt and he was staring at me. Explained i wanted 2 tyres soon, gave him the type of tyre i wanted and got a 'we won't have them in stock' i said you can order them though? Yes, £170 per tyre fitted etc. Which i agreed as i'd been meaning to book it in for a few weeks.
The next part is my own fault, in the past they had said to me don't go to BlackCircles next time, come straight to us. Stupidly i checked Black Circles after having them fitted to find they were £122.22 per tyre fitted! (Exact same tyre)
Edit - After contacting Protyre as requested, i was contacted by Steve the Manager. Full apology given and came to a mutual agreement on the pricing. Handled with professionalism!
6. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Protyre Autocare - Colchester
Dear Steve Paget,
Thank you for bringing this to our attention, and we are sorry to hear that you did not have a positive experience.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Very helpful and friendly customer…
Very helpful and friendly customer service. 5 star
3. syyskuuta 2025
this is a great garage
The prices are great, the staff are friendly and quick to tell you if your car needs repairs.
3. syyskuuta 2025
First time using Protyre and quite…
First time using Protyre and quite impressed! They were on time with my appointment, and quickly fitted 4 tyres and front alignment. Pricing was also very competitive.
3. syyskuuta 2025
First the price by far the cheapest…
First the price by far the cheapest price the garage was equipped with up to date equipment clean and very knowledgeable staff and the person in reception on bank Holiday Monday very helpful I was only in for a/c regas which turn out not to be the only falt so he told me what he thinks it is and parts to use 😀
29. elokuuta 2025
Seen promptly at appointment time
Seen promptly at appointment time. Staff polite and helpful. Free coffee always helps! X
29. elokuuta 2025
The service I received was great.d drastically due to unexpected issues
The service I received was great.
I was shocked when the bill increas
14. toukokuuta 2025
MOT test
My appointment was 8.30am, job.completed by 9.30am & all good.
I booked on line but couldnt see anywhere to put the code that was given to get £10 off the price so ended up paying the full amount.
Steve the Manager whom I had already phoned arranged for a £10 refund which I have now received .
27. elokuuta 2025
Always get good service here
Always get good service here - wouldn’t go anywhere else
20. elokuuta 2025
Overall service was okay and the work…
Overall service was okay and the work was done, In general, everything else was fine.
21. huhtikuuta 2025
Vastaus yritykseltä Protyre Autocare - Colchester
Hello Rob,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt and smooth service, always on the game!
Great service, well equipped and keen to help!
18. elokuuta 2025
Friendly acknowledgement on arrival
Friendly acknowledgement on arrival, appointment time kept. Advice offered on tyres and, although not booked, wheel alignment was suggested and fitted in on a busy day. Very professional experience, excellent advice offered and work carried out to high standard.
13. elokuuta 2025
Vastaus yritykseltä Protyre Autocare - Colchester
Hello Mr Davies,
We would like to thank you for sharing your feedback regarding the service you received at our Colchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Great service and professional advice…
Great service and professional advice ftom Steve, top manager the best
11. elokuuta 2025
Great value and service as usual.
6. elokuuta 2025
Quick, friendly, professional and excellent customer waiting room
Quick, friendly and professional with the best customer waiting room ever!
6. elokuuta 2025
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