Propertymark Arvostelua 

84
TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Had a compliance visit with Darren Kitchenside, it was not only friendly and straightforward but also helpful. We came away learning a lot and not feeling overwhelmed

Saanut 5/5 tähteä

Was really stressed about my Company Membership. Daniella in memberships was amazing. She sorted everything out in record time and was so understanding she was able to reassure me that everything woul... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We recently had an audit with Darren Kitchenside who immediately put us at ease with his friendly and personal approach. It was thorough and extremely informative and it was obvious that Darren had a... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Upon receiving the email notifying us of the Property Mark audit, we were understandably anxious, however, when the day arrived Darren Kitchenside immediately put us at ease, he was calm profession... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Voittoa tavoittelematon järjestö

Yrityksen kirjoittama

We are the leading membership body for the property sector with over 19,000 members who display the Propertymark Protected logo. Our members are letting agents, estate agents, auctioneers and valuers, commercial property and inventories. We help create a great experience for those buying, selling, or renting their home.*


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

84 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,7

Kaikki arvostelut

(84)

56 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Not a great experience

This company appear to have taken control to a new level. If you want to join the main body they force you to take out their other pricey add ons. They also don't respond to e-mails and you have to deal with several people (some rude) to get an answer.

20. kesäkuuta 2025
Oma-aloitteinen arvostelu
Propertymark-logo

Vastaus yritykseltä Propertymark

We're really sorry to hear this. We have sent over a request for further information so that we can start to find out what went wrong. We do have individual membership, with access to support, resources, conferences, webinars, and helplines, and a company-focused subscription service called Company Advantage which is specifically for business owners and has tiered packages depending on the features you need.

Our request for further information has now expired with no reply from you, but we are keen to make this right. Please email Communications@Propertymark.co.uk to talk to us.



Saanut 5/5 tähteä

Darren Kitchenside recently carried out…

Darren Kitchenside recently carried out an audit here in our office. He was very knowledgeable and most helpful providing lots of useful and relevant information. He is certainly a credit to Property Mark!

9. kesäkuuta 2025
Oma-aloitteinen arvostelu
Propertymark-logo

Vastaus yritykseltä Propertymark

Thanks for sharing your experience with us. It’s a vital part of our continued efforts to improve our service and customer experience

Saanut 5/5 tähteä

Darren Kitchenside came to do our audit…

Darren Kitchenside came to do our audit and was extremely knowledgeable and helpful. He also followed up on queries quickly and with helpful links to other agents for comparison of good work done.

He is an asset to Propertymark and thank him for his time and dedication.

8. huhtikuuta 2025
Oma-aloitteinen arvostelu
Propertymark-logo

Vastaus yritykseltä Propertymark

Thanks for the great feedback! This service is an amazing part of being a member to Propertymark so we are glad to hear about your positive experience.

Saanut 5/5 tähteä

Our company recently had an ARLA Audit…

Our company recently had an ARLA Audit with Darren Kitchenside. Rather than being a daunting experience, Darren made it both informative and relaxed. He offered lots of insights and advice, ensuring our business was moving in the right direction and compliant. I had lots of questions, all were answered showing the depth of his knowledge and his desire to help.

15. huhtikuuta 2025
Oma-aloitteinen arvostelu
Propertymark-logo

Vastaus yritykseltä Propertymark

Wow! What an incredible review. Thank you for taking the time to tell us about your experience with us.

Saanut 5/5 tähteä

Unexpectedly helpful

We recently had our first ever Propertymark-NAVA review with Darren Kitchenside and it was not what I expected. Rather than a stern question and answer session, it was much more of a friendly conversation about what we do and how, undertaken in a positive and friendly manner as opposed to the adversarial manner I half expected. Not only was Darren very easy to talk to, he gave some very practical and pragmatic advice and went further than I could have hoped for in looking at our specialist situation and post-meeting took the time and trouble to resolve an issue that has benefitted us. Thank you Darren. And to anyone else wondering about these reviews, honestly, there is nothing to worry about if you have you processes and procedures in place.

2. huhtikuuta 2025
Oma-aloitteinen arvostelu
Propertymark-logo

Vastaus yritykseltä Propertymark

Wow! What an incredible review. Thank you for taking the time to tell us about your experience with Darren. We will be sure to pass this onto him.

Saanut 5/5 tähteä

Very constructive review

Very constructive review. Darren was very positive and objective and provided substantive feedback/recommendations post Audit.

22. huhtikuuta 2025
Oma-aloitteinen arvostelu
Propertymark-logo

Vastaus yritykseltä Propertymark

Thanks for sharing your experience and we have shared your feedback with the team so they can pass it on to Darren.

Saanut 5/5 tähteä

Darren Kitchenside Was Excellent

Darren Kitchenside provided an excellent compliance audit in our office. He is very well informed and explained any upcoming changes very clearly. We were very pleased with his visit.

16. huhtikuuta 2025
Oma-aloitteinen arvostelu
Propertymark-logo

Vastaus yritykseltä Propertymark

What an lovely review. Thank you for taking the time to tell us about your experience with Darren - we'll be sure to pass it on to him.

Saanut 5/5 tähteä

Fantatsic Audit

As i am sure many agents can relate that when receiving a requested for a compliance check it certainly can feel daunting However i cannot praise Darren enough on making the experience so beneficial and if anything a real opportunity to understand the industry and learn more. Thank you again Darren!

31. maaliskuuta 2025
Oma-aloitteinen arvostelu
Propertymark-logo

Vastaus yritykseltä Propertymark

Thanks for sharing your experience. We're happy to hear you enjoyed your experience with Darren. We have shared your feedback with the Compliance team so they can pass it on to him.

Saanut 5/5 tähteä

Compliance Audit

It was my first experience of the Compliance Audit and I couldn't have asked for or expected a better encounter with Darren. He was clear and concise throughout. We found his visit helpful and informative.

1. huhtikuuta 2025
Oma-aloitteinen arvostelu
Propertymark-logo

Vastaus yritykseltä Propertymark

Thanks for sharing your experience. We're happy to hear you enjoyed your experience with Darren. We have shared your feedback with the Compliance team so they can pass it on to him.

Saanut 5/5 tähteä

The dreaded Compliance Audit

'Compliance Audit' not the words that anybody wants to hear but I can truly say that the meeting I had with Darren Kitchenside was absolutely Five Stars. We covered everything I could think of, obviously we aren't perfect, there maybe some of you out there that are but the meeting was very informative, constructive and full of ideas to improve our business, this in turn will help us provide the best service and experience possible for our clients and customers.

2. huhtikuuta 2025
Oma-aloitteinen arvostelu
Propertymark-logo

Vastaus yritykseltä Propertymark

Wow! What an incredible review. Thank you for taking the time to tell us about your experience with us. We have shared your feedback with the team so they can pass it on to Darren.

Saanut 1/5 tähteä

Very bad experience

Very bad experience. The staff is very unprofessional, bringing personal problems at work.
LE: checkers, inventory service (Emma Fletcher).

20. helmikuuta 2025
Oma-aloitteinen arvostelu
Propertymark-logo

Vastaus yritykseltä Propertymark

Hi Daniel,
Could you provide us with more information so that we can investigate this for you? As a Membership Body, we sometimes get contacted by members of the public when they want to talk about their experience buying, selling or renting, whether they have used a Propertymark member agent, or not. We can advise on the best course of action, and have a set complaint process for members. But we understand that this can be frustrating when an immediate resolution is wanted, which is why we're eager to establish if this is the case.
Thanks for any information you can provide.

Update: After investigation we have found that Danny has had a negative experience with an inventory agency, who is also a Propertymark member. The review is not directed at Propertymark. We have informed Danny how to follow our complaints procedure so that this member can be investigated and apologised for his experience on the member agent's behalf. We haven't had a response, but are here to help with the complaints process.

Saanut 5/5 tähteä

Pleasant visit

Darren made the whole experience comfortable and not daunting at all. The report received was very helpful and detailed. We will use the recommendations moving forward within our company.

3. maaliskuuta 2025
Oma-aloitteinen arvostelu
Propertymark-logo

Vastaus yritykseltä Propertymark

Thank you for your great review. We're really pleased that it was such a positive experience and we'll pass the feedback back to Darren. We are here if you ever need any additional support.

Saanut 1/5 tähteä

totally incompetent

totally incompetent
diabolical service (non existant)
cowboys

UPDATE: If possible propertymark have got worse!
100% cowboys.

30. tammikuuta 2025
Oma-aloitteinen arvostelu
Propertymark-logo

Vastaus yritykseltä Propertymark

Hi CS,
We didn't hear from you when we requested further details. We've tried to investigate your complaint, so that if it is intended for us, we can review it. We sometimes get contacted by members of the public when they want to talk about their experience buying, selling or renting, whether they have used a Propertymark member agent, or not. We can advise on the best course of action, and have a set complaint process for members. But we understand that this can be frustrating when an immediate resolution is wanted, which is why we're eager to establish if this is the case.


Hi CS,
We're really sorry that you have had a negative experience. We're concerned and want to investigate this, to find out what has happened. Please could you contact us with more information - our email is communications@propertymark.co.uk and a member of the team will look into this straight away.

Saanut 5/5 tähteä

Excellent service from Charlie

Spoke to Charlie today. Urgent legal help required. She was excellent and clear and explained it all to me. Great to deal with. Thank you so much really appreciate you being calm and professional.

18. kesäkuuta 2024
Oma-aloitteinen arvostelu
Propertymark-logo

Vastaus yritykseltä Propertymark

Thank you for sharing your experience of the legal helpline. We're happy to hear you had a great experience and we'll pass your feedback onto the team.

Saanut 5/5 tähteä

Spoke to Lisa Barber

Spoke to Lisa Barber. What a wonderful and cheery individual. Very clear and helpful when going through the next steps.10/10 service.

5. maaliskuuta 2024
Oma-aloitteinen arvostelu
Propertymark-logo

Vastaus yritykseltä Propertymark

What a fantastic review of our services. Thank you so much for taking the time to fill out a review for us.

Saanut 5/5 tähteä

Excellent Advice from Nicola Beattie in…

Excellent Advice from Nicola Beattie in the Lettings Helpline Department.
Thanks Nicola,
MAS Lettings and Management Ltd.

4. maaliskuuta 2024
Oma-aloitteinen arvostelu
Propertymark-logo

Vastaus yritykseltä Propertymark

Thank you for sharing your experience of the helpline. We're happy to hear you had a great experience.

Saanut 5/5 tähteä

I am sincerely grateful for Claire's…

I am sincerely grateful for Claire's invaluable contributions to our experience with Property Mark. Her role as an asset to the company is evident in the exceptional assistance she provided during the CMP process. Claire's professionalism and unwavering support have been phenomenal!

- Jay, Kilnstone Property

5. tammikuuta 2024
Oma-aloitteinen arvostelu
Propertymark-logo

Vastaus yritykseltä Propertymark

Thank you! We're happy to hear you enjoyed your experience with the team.

Saanut 5/5 tähteä

Matt Rawlings has been a great help in…

Matt Rawlings has been a great help in registering my new company with Propertymark. Communication has been spot on!

6. joulukuuta 2023
Oma-aloitteinen arvostelu
Propertymark-logo

Vastaus yritykseltä Propertymark

Thank you! We're happy to hear you enjoyed your experience with the team.

Saanut 5/5 tähteä

Great support for CMP application

Great support was received from Matt Rawlings when my agency applied for the CMP registration, he helped us from the start, on what kind of client account we needed for compliance, all the way through applications for AML, NRL registration along the way, to finally get us to complete all the document requirements. Swift response with helpful suggestions, we are so grateful.

5. joulukuuta 2023
Oma-aloitteinen arvostelu
Propertymark-logo

Vastaus yritykseltä Propertymark

Thanks for the great feedback! We are glad to hear about your positive experience.

Saanut 5/5 tähteä

Propertymark registration

Registering my business with Propertymark was made very straightforward by Matt Rawlings. Highly recommend him.

5. joulukuuta 2023
Oma-aloitteinen arvostelu
Propertymark-logo

Vastaus yritykseltä Propertymark

Your feedback is invaluable to us and we thank you for taking the time to write us a review.

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