Fees are too high and its a constant drain on my pension pot. Currently trying to transfer to another provider but profile pensions are not responding to messages when i am requesting account i... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Profile pensions who ever I speak to and when they are always polite friendly and professional They helped me set up online accounts whilst on the phone as I’m nog computer literate lol I couldn’t... Näytä lisää
Yritys on vastannut
Good website to be able to review investment. Good communication when recommending strategy change. Able to send questions and queries and get a response. Able to speak to a real person with enquiries... Näytä lisää
Hi,made the choice to transfer all pensions after recommendations from friends and quick phone call and the ball got rolling all came together very quickly!! Very professional at profile pensions kept... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
A better pension for a brighter financial future. Combine your old pensions into a personalised plan and we'll make sure your money works as hard as you do.
Our Company
Yrityksen kirjoittama
- Our Mission
- We are on a mission to make Britain better off by giving everyone the right pension plan based on their individual circumstances.
- Make the most of your pension
- Saving for the future has become too complicated, with many people lacking confidence when making financial decisions. Millions of people are not making the most of their pensions or have lost track of them altogether. Many are unknowingly leaving their old pensions in poor underperforming funds with high fees, and those who decide to self-manage often make expensive mistakes.
- What makes Profile Pensions different?
- We use our impartiality and expert knowledge to give you the right pension plan, choosing the best funds from leading money managers from the whole of the market. Our fees are low, all-inclusive and transparent. Our service is online for your convenience, but if you need help, or things explained to you in an easy to understand way, you can ask your dedicated pension adviser at any time.
Yhteystiedot
Norwest Court, Guildhall Street, PR1 3NU, Preston, Yhdistynyt kuningaskunta
- 01772 804404
- contact@profilepensions.co.uk
- www.profilepensions.co.uk
4,4
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Profile Pensions
Hello Graeme, thank you for your valuable feedback.
We’re pleased that we were able to successfully complete the transfer of your pension and look forward to continuing to manage and support your pension going forward.
Many Thanks
Megan Marland
Senior client services
Pension transfer. It wasnt completed in the timescale i was told so my money was in limbo longer than expected so im disappointed
Im disappointed it took longer than expected leaving my money in limbo for longer than expected
4. elokuuta 2026
Vastaus yritykseltä Profile Pensions
Hello Les, thank you for sharing your valuable feedback.
We are so happy to hear about your positive experience. I am happy that your adviser, Paul, was able to assist you on your most recent call. I will share your kind comments with Paul.
We look forward to speaking to you again in the future.
Many Thanks
Megan Marland
Senior customer service
Lack of communication while the…
Lack of communication while the transfers are being processed
4. elokuuta 2026
Vastaus yritykseltä Profile Pensions
Hello Andrew, thank you for taking the time to share your valuable feedback.
I’ve checked your account for any updates and can see that we have sent five messages to your online account. It looks like these may not have been opened yet, so I just wanted to make you aware in case you haven’t had a chance to see them.
When you have a spare moment, please log in to your online account, where you’ll be able to view the updates and information we’ve sent to you.
If you have any difficulties logging into your account or accessing the messages, please let us know and we’ll be more than happy to help.
Many thanks,
Megan Marland
Senior Customer Service
I spoke to Ashleigh about withdrawal…
I spoke to Ashleigh about withdrawal from my fund and must say she was brilliant, so thorough with every single detail , so knowledgeable was very pleasant, really enjoyed having the discussion with Ashleigh and will definitely recommend profile pensions to anyone , thank you Ashleigh look forward to our next conversation
31. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Profile Pensions
Hello Richard, thank you for sharing your valuable feedback.
We are so happy to hear about your positive experience and that the information provided was clear and helpful. I will share your kind comments with Ashleigh.
We look forward to speaking to you again in the future.
Many Thanks
Megan Marland
Senior customer service
Water Unnisa was very professional and…
Water Unnisa was very professional and clear with the information she shared with me. I hope to interact with her next year when I am ready.
3. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Profile Pensions
Hello Arthur, thank you for sharing your valuable feedback.
We are so happy to hear about your positive experience and that the information provided was clear and helpful. I will share your kind comments with Waqar.
We look forward to assisting you again in the future.
Many Thanks
Megan Marland
Senior customer service
Very polite staff and easy to follow…
Very polite staff and easy to follow web site . Just very slow for transfers but probably not there fault to be fair
24. heinäkuuta 2026
Vastaus yritykseltä Profile Pensions
Hello Cathy, thank you for sharing your valuable feedback
We really appreciate your kind comments about our team and our website. It's great to hear that you found our staff polite and the website easy to use.
We understand that waiting for pension tracing results can be frustrating, and we appreciate your patience throughout the process. We're delighted that we were able to locate your pensions and successfully complete your transfers for you.
Thank you again for your understanding and for choosing us to help with your pension journey. If there's ever anything else we can assist you with, please don't hesitate to get in touch.
Many thanks
Megan Marland
Senior customer service
Fees are too high and its a constant…
Fees are too high and its a constant drain on my pension pot.
Currently trying to transfer to another provider but profile pensions are not responding to messages when i am requesting account info to switch.
The app is ineffective as they ignore messages.
The ‘ask your financial advisor tab’ is not responded to either.
They eventually answered the phone and said i would be contacted with the information but havent.
Avoid.
28. heinäkuuta 2026
Oma-aloitteinen arvostelu
pension search
used their pension finder tracking down SERPS which they did with conformation email from Gov. site and then proceeded to transfer pension to their services half way through they then state i never opted out of SERPS lies and bull crap they actually sent me conformation of the search stating pension provider etc now they are telling me on my dashboard i never did opt out they are dodgy would not trust as full of crap reporting to trading standards and get a representative to sort this is why they are so cheap as do you actually know how much pension they have found and from where or are they just pocketing it!!
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Profile Pensions
Good afternoon, David,
Thank you for taking the time to share your feedback and for bringing your concerns to our attention.
We're sorry to hear about the conflicting information you've received regarding your account, and we completely understand how frustrating this must have been. We are committed to being transparent and ensuring the information we provide is clear and accurate.
I did try to contact you by phone today, but unfortunately, I wasn't able to reach you. I have also sent you an email so we can arrange a convenient time to speak. I'd welcome the opportunity to discuss your concerns, explain the information we've identified so far, and provide some reassurance.
I look forward to speaking with you soon.
Many thanks,
Megan Marland
Senior Customer Service
Very good service
7. heinäkuuta 2026
Vastaus yritykseltä Profile Pensions
Hello Stephen, thank you for sharing your valuable feedback
We're so glad to hear you have found our service useful, and we have been able to help you
Many Thanks
Megan Marland
Senior Customer Service
Fund Transfer
What i required was handled with all seriousness, and proceeded with due care & attention., and with Speed
9. heinäkuuta 2026
Vastaus yritykseltä Profile Pensions
Hello Ian, thank you for sharing your valuable feedback
We're so glad to hear that we handled your needs with the care and attention you expected
Many Thanks
Megan Marland
Senior Customer Service
Vastaus yritykseltä Profile Pensions
Hello Jason, thank you for sharing your valuable feedback
We're happy to hear that we was able to help you and in a timely manner.
Many Thanks
Megan Marland
Senior Customer Service
It took a while to transfer my pensions…
It took a while to transfer my pensions into one with profile pensions because my old policy holder took a long time with the transfer, profile pensions carried on with the transfer until it was complete, great service ⭐⭐⭐⭐⭐
17. kesäkuuta 2026
Vastaus yritykseltä Profile Pensions
Hello Russell, thank you for taking the time to provide your valuable feedback
We are pleased that our team provided great service and was able to complete your pension transfer.
Many Thanks
Megan Marland
Senior Customer Service
The company kept me informed which we…
The company kept me informed which we were looking for old pensions and once I found one that still had money in it, profile pensions helped me get it into my pain pension very quickly.
15. kesäkuuta 2026
Vastaus yritykseltä Profile Pensions
Hello Sarah, thank you for sharing your valuable feedback
We're so glad we could help you consolidate your old pensions efficiently. Thank you for sharing your positive experience with us!
Many Thanks
Megan Marland
Senior Customer Service
Very clear and explained very well no…
Very clear and explained very well no rushing took good time .
15. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Profile Pensions
Hello Gary, thank you for sharing your valuable feedback.
We're glad you appreciated our thorough explanations. We know pensions are not the easiest subject, so I am happy we were able to help you with this.
Many Thanks
Megan Marland
Senior Customer Service
From start to finish everything went…
From start to finish everything went smoothly,the staff were very helpful and explained everything that was going to happen in great detail.The final steps came very quick.I was also informed by e-mail
5. kesäkuuta 2026
Vastaus yritykseltä Profile Pensions
Hello Stephen, thank you for taking the time to share your valuable feedback.
We're happy to hear everything went smoothly, and we provided clear explanations.
Many Thanks
Megan Marland
Senior Customer Service
Profile pensions who ever I speak to…
Profile pensions who ever I speak to and when they are always polite friendly and professional
They helped me set up online accounts whilst on the phone as I’m nog computer literate lol
I couldn’t thank them enough for all there help support sad advice.
4. kesäkuuta 2026
Vastaus yritykseltä Profile Pensions
Hello, thank you for your valuable feedback
We're so happy to hear our team provided such helpful and professional support, especially with setting up your online account.
Many Thanks
Megan Marland
Senior client services
Waqar Unnisa
Waqar Unnisa, made me feel welcome when she contacted me reference my pension, she was very easy to follow and very knowledgeable about what she was talking about and helped me make my decision easier. Thank you
2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Profile Pensions
Hello, thank you for your valuable feedback
We are so pleased to hear about your positive experience and that we could assist you effectively with your pension decision.
We have passed your comments on to Waqar
Many Thanks
Megan Marland
Senior client services
Fantastic advisor helped me from start…
Fantastic advisor helped me from start to finish didn’t complete everything thankyou
1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Profile Pensions
Hello Paul, thank you for your valuable feedback and for taking the time to provide this
We're so glad our advisor was able to support you from start to finish.
We have passed your feedback to Waqar
Many Thanks
Megan Marland
Senior client services
Vastaus yritykseltä Profile Pensions
Hello Sandara, thank you for taking the time to provide your valuable feedback
I am happy to hear we were able to help you.
Many Thanks
Megan Marland
Sernour Customer Service
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