You could write: “The staff were very experienced and knowledgeable. They took the time to demonstrate how to use the product properly, explained everything clearly, and answered all my questions.... Näytä lisää
Sijainti
Vaihda sijaintiaUnit SU1226, Ariel Way, W12 7GF London, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Today I ventured into the White City store of ProCook, there was a young gentlemen already explaining in detail about knives and their various differences to another customer which I was fully engaged... Näytä lisää
Was efficiently shown a few examples for what I wanted- and then I purchased exactly what I wanted at the right price point for me. Didn’t feel pressured to buy more. The member of staff was knowledg... Näytä lisää
Yritys on vastannut
I went into the store in Westfield I I think I must have been served by one of the nicest assistants called Hamim he was so friendly & helpful…. Even reassuring me that he was confident my cake would... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Yrityksen kirjoittama
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Yhteystiedot
Unit SU1226, Ariel Way, W12 7GF, London, Yhdistynyt kuningaskunta
4,8
Erinomainen
638 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
To steam or not to steam
I found the steamer basket I was looking for, and the staff were very helpful. I didn’t have to wait long to pay for my items. The design of the basket was interesting, but I decided to return it the next day and am still searching for the perfect one.
5. helmikuuta 2026
Magazin foarte dotat si au preturi ff…
Magazin foarte dotat si au preturi ff bune.multumim
9. helmikuuta 2026
Being late for the best knifes
I arrived 5 minutes for the closing time, and the guys were really nice and helpful, we made jokes for being late, and they guided me to find what I wanted.
28. tammikuuta 2026
I received such knowledgeable service…
I received such knowledgeable service from Mark in the Westfield White City store. He helped me choose from the vast range of frying pans in store. His expertise on the products was amazing and I left with the perfect frying pan. Thank you so much for a brilliant shopping experience .
5. helmikuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Vastaus yritykseltä ProCook - Westfield London
We're happy to hear that you were able to find what you needed. Thank you for your feedback; we appreciate it!
Bună. A cumpărat o risnita de bucătărie. Nu sunt mulțumită de ea, e de viteza, foarte înceată. Nu e pe așteptările ele. O voi returna neapărat. Mulțumesc. Maria
Bună. Am cumpărat o risnita. Are o viteza foarte înceată. Nu sunt mulțumită defel. Am s-o returnez.
31. tammikuuta 2026
Vastaus yritykseltä ProCook - Westfield London
Vă mulțumim pentru recenzia dumneavoastră.
Ne pare rău să aflăm că produsul nu a fost pe măsura așteptărilor. Vă rugăm să îl returnați în magazin, iar echipa noastră vă va ajuta cu plăcere în rezolvarea situației.
The staff are amazing easy to talk to…
The staff are amazing easy to talk to highly knowledgeable
31. tammikuuta 2026
Very helpful staff
Very helpful staff, provided very detailed and helpful advice! Ended up with an amazing pot!
25. tammikuuta 2026
Vastaus yritykseltä ProCook - Westfield London
We appreciate you sharing your thoughts! We're so happy to hear that our staff was very helpful and provided detailed advice, and that you found an amazing pot.
Vastaus yritykseltä ProCook - Westfield London
We appreciate your positive feedback regarding our great product and good customer service; we are so happy to hear this!
Just lovely to have a branch of Procook…
Just lovely to have a branch of Procook available to visit rather than buy on line.
23. tammikuuta 2026
Vastaus yritykseltä ProCook - Westfield London
We're happy to hear that you enjoyed having the opportunity to visit our store. We appreciate you taking the time to share your positive experience with us.
Affordable quality -- doesn't disappoint
24. tammikuuta 2026
Great service
24. tammikuuta 2026
Issue resolved quickly and efficiently
Set as cold to 7s contained incorrect large frying pan, but very swiftly corrected when we returned it to the shop the next day. Thanks
20. tammikuuta 2026
Vastaus yritykseltä ProCook - Westfield London
We appreciate you bringing the frying pan issue to our attention. We're glad we could quickly correct the error when you visited our shop. Thank you.
Very friendly and supportive
Very friendly and supportive, warm welcoming...
Pleased.. keep up the good Work...
I will definitely be back..
18. tammikuuta 2026
Vastaus yritykseltä ProCook - Westfield London
We appreciate your kind words! We're happy to hear that you found our team friendly and supportive, and that you felt welcomed. We look forward to your next visit!
The staff - just brilliant
The staff - were excellent! Couldn’t have been more helpful - I was looking for a set of pans & they went through a number of options with me & I found what I was looking for - result.
17. tammikuuta 2026
Very pleased with my purchase does the…
Very pleased with my purchase does the job well when cutting foods, its lught an easy to hold
17. tammikuuta 2026
Staff member knew the products well…
Was greeted by an enthusiastic member and of staff who was knowledgeable about the product I wanted and listened to my requirements offering suitable options. I was given a practical demonstration and was allowed to handle and try the different utensils before making a purchase.
20. tammikuuta 2026
Glass is very nice product the service…
Glass is very nice product the service is perfect
19. tammikuuta 2026
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