I have visited Procook stores in various locations and always found them well organised and the staff friendly. Of course, the main reason for shopping there is the quality of their stock. Having rec... Näytä lisää
Sijainti
Vaihda sijaintiaUnit 306-307 Trentham Garden, Trentham Estate, Stone Road, ST4 8JG Trentham, Stoke-on-Trent, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Visited our nearest outlet at Trentham as always great staff very friendly and helpful great to browse around without any pressure. Made our purchases and as usual delighted with them. Highly recommen... Näytä lisää
We decided to update some of our kitchen ware, and chose items from your shop in Trentham. The two assistants were very helpful and polite, really good service without being too intrusive
Very friendly service,efficient, I like how the store is set out and your stock is reasonably priced
Yrityksen tiedot
Yrityksen kirjoittama
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Yrityksen kirjoittama
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Yhteystiedot
Unit 306-307 Trentham Garden, Trentham Estate, Stone Road, ST4 8JG, Trentham, Stoke-on-Trent, Yhdistynyt kuningaskunta
4,8
Erinomainen
805 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Worth a visit
We added to our pan collection and are delighted with our purchase.
Helpful staff.
19. maaliskuuta 2026
Vastaus yritykseltä ProCook - Trentham
We appreciate you taking the time to leave us this great review! We're so happy to hear that you are delighted with your new pan and our helpful staff.
Good range of products
18. maaliskuuta 2026
Vastaus yritykseltä ProCook - Trentham
We're glad you appreciate our wide selection. Thank you for your positive feedback; it means a lot to us.
Vastaus yritykseltä ProCook - Trentham
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Nice Shopping Experience
Great customer service. Great products at reasonsble prices.
19. maaliskuuta 2026
Vastaus yritykseltä ProCook - Trentham
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great product / Great service!
The sales assistant whose name I did not get, was extremely helpful, and and made us aware of the best combination for our set of Signature Elite cookware.
We are now using them, (and as someone who sold cookware in the past) they are a very high quality set of pans and stock pots.
There was a less expensive option, but this range has a double handle on each item, to make handling a lot easier.
18. maaliskuuta 2026
Vastaus yritykseltä ProCook - Trentham
We appreciate you sharing your experience with us. We're happy to hear that our sales assistant was helpful in choosing the best cookware for you. It's wonderful to know that you find the Signature Elite range to be of high quality and easy to handle.
Vastaus yritykseltä ProCook - Trentham
We appreciate your positive feedback; we are so happy you found our display lovely, our prices fair, and our customer service good.
I loved this shop
I loved this shop , i was visiting the area , staff were very helpful and friendly
16. maaliskuuta 2026
Problem free return of 1 product from…
Problem free return of 1 product from batch of 2 for refund.
I had ordered 2 frying pans the same size & decided I only needed one.
Refund back to my credit card processed within 3 working days.
I ordered 2 smaller frying pans from Procook online (to take advantage of time-limited discount) before returning the unwanted frying pan to Trentham store.
I would definitely order from Procook again.
5. maaliskuuta 2026
All go/od
Polite , helpful and informed staff. Wide range. And decent prices all good
8. maaliskuuta 2026
Staff friendly,helpful and knowledgeable
4. maaliskuuta 2026
Vastaus yritykseltä ProCook - Trentham
We appreciate you letting us know our staff was friendly, helpful, and knowledgeable; it means a lot to our team.
Staff not very friendly in fact grumpy…
Staff not very friendly in fact grumpy didn’t engage in conversation
3. maaliskuuta 2026
Vastaus yritykseltä ProCook - Trentham
Thank you for your review, we will pass this over to the store to investigate.
Very good products helpful staff
3. maaliskuuta 2026
Vastaus yritykseltä ProCook - Trentham
We appreciate your positive feedback regarding our very good products and helpful staff; we are so happy you enjoyed them!
The young assistant was extremely…
The young assistant was extremely helpful, and I found everything I needed
Plus the 20% gave me the opportunity to purchase more
3. maaliskuuta 2026
Vastaus yritykseltä ProCook - Trentham
We're so happy the assistant was helpful and you found everything you needed! We appreciate you taking advantage of the promotion and purchasing more.
Good advice
3. maaliskuuta 2026
Vastaus yritykseltä ProCook - Trentham
We're happy to hear that you had a good experience with our customer service. Thank you for your positive feedback!
Everyone was very helpful and the range…
Everyone was very helpful and the range of good quality products was impressive
27. helmikuuta 2026
Vastaus yritykseltä ProCook - Trentham
We appreciate you sharing your thoughts! We are so happy to hear that you found our staff helpful and were impressed with our products' quality.
Vastaus yritykseltä ProCook - Trentham
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Vastaus yritykseltä ProCook - Trentham
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
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