Not my first visit or purchase. Again customer attention and advice was first class. We were given time and space to look around before being approached and then all our queries were answered with exp... Näytä lisää
Sijainti
Vaihda sijaintiaUnit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I went into pro cook to purchase my first ever kitchen appliances (pots, pans, knives etc). I had a great time in the store and the staff was very helpful, they showed me the knife sets and let me hol... Näytä lisää
The customer service and knowledge of the staff member was second to none! We had a great shopping experience at this store primarily down to the superb service and knowledge displayed by the person t... Näytä lisää
Yritys on vastannut
The staff member was so friendly and knowledgeable, actually seemed to enjoy her job which was refreshing . She had the product herself and also the manager and said how good they were, no pressure to... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Yrityksen kirjoittama
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Yhteystiedot
Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, Yhdistynyt kuningaskunta
4,9
Erinomainen
952 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Always friendly and helpful staff
Always friendly and helpful staff, makes shopping a pleasure
15. heinäkuuta 2026
As I walked in I was able to look…
As I walked in I was able to look around at my leaser and pick up a few items to buy . Then I approached by member off staff who was very helpful and I came out very satisfied 👍😋
12. heinäkuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Excellent customer service
The lady who served me was approachable, helpful and knowledgeable about the products in the shop. She took care wrapping the items I bought which showed me she cares about her customers and about the products.
7. heinäkuuta 2026
Vastaus yritykseltä ProCook - Spalding
We're so pleased to hear about your positive experience with our team member! It's wonderful that she was approachable, helpful, and knowledgeable, and that her care in wrapping your items stood out to you.
Vastaus yritykseltä ProCook - Spalding
We appreciate your kind words about our staff. We are so glad to hear you had a pleasant experience with us.
Vastaus yritykseltä ProCook - Spalding
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
Vastaus yritykseltä ProCook - Spalding
We appreciate your feedback regarding the coffee pot's pricing. We are always reviewing our product offerings and their value.
Wide choice of products
Wide choice of products, reasonably priced, friendly staff, clean and tidy shop.
5. heinäkuuta 2026
Vastaus yritykseltä ProCook - Spalding
We're so happy you enjoyed our wide choice of products, reasonable prices, and found our staff friendly! We're also glad you found our shop clean and tidy. Thank you for your kind words.
I knew what I wanted and explained to…
I knew what I wanted and explained to the lady she went to the shelf got it recommend the item I paid and left, wished all my shopping was so easy.
30. kesäkuuta 2026
Vastaus yritykseltä ProCook - Spalding
We're so happy to hear your shopping experience was easy and efficient! We appreciate you taking the time to share your positive feedback with us.
ProCook - excellent service
The staff were very helpful not overly pushy. Gave good advice on products in store.
27. kesäkuuta 2026
Vastaus yritykseltä ProCook - Spalding
We're so glad you found our staff helpful and that they provided good advice on our products! Thank you for your kind words.
Vastaus yritykseltä ProCook - Spalding
We're so glad you enjoyed our shop and found it well laid out, and that our staff was helpful!
Vastaus yritykseltä ProCook - Spalding
We're so happy to hear you found our store easy to navigate and our staff helpful. Thank you for your kind words!
I was looking for some Steak knives…
I was looking for some Steak knives without rivets in the handles. (As I had previously looked in Amazon despite being a customer of theirs for over 30 years and aged 72 they needed age verification and me to get a credit card.)
Goodbye Amazon!!!
Back to ProCook i spoke with the young lady and she directed me to your rivetless steak knives which I must say are fantastic @ £17. Very happy customer.
30. kesäkuuta 2026
Vastaus yritykseltä ProCook - Spalding
We are so pleased to hear that our team was able to assist you in finding the perfect rivetless steak knives! It's wonderful to know that you are happy with your purchase and that they are meeting your expectations. We truly appreciate your continued loyalty and kind words.
The staff were extremely helpful and…
The staff were extremely helpful and the product range covered exactly what we were looking for
28. kesäkuuta 2026
Excellent customer service
There was no coasters in the shop but the staff member got on the phone to her colleague immediately. 2 days later they phoned to say they were in stock. Excellent
17. kesäkuuta 2026
Vastaus yritykseltä ProCook - Spalding
We're glad to hear our team's proactive approach led to a positive outcome for you. Thank you for sharing your excellent experience with us.
Very knowledgeable staff that made us…
Very knowledgeable staff that made us very welcome.
18. kesäkuuta 2026
Vastaus yritykseltä ProCook - Spalding
We're glad our staff made you feel welcome. We appreciate your feedback!
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