ProCook - Portsmouth Arvostelua 

Following on from original review and the abject failure of DPD in delivering the knives, ProCook e-mailed me, then called me, sorting the refund quickly and professionally, making sure that I received the customer follow up. Well done Pro-Cook. My wife purchased knives from Pro-Cook in Gunwharf, Portsmouth. So I highly recommend them for their products and exceptional follow up customer care.

Very helpful staff and showed me right to where the product was i was looking for. Easy shopping experience

Very helpful and knowledgeable staff.

The assistant was very helpful in our purchase of a set of saucepans. We browsed with no pressure.

I was happy with the knives I bought the staff was very helpful

Local and just what I wanted.

Very sharp knife

The products I bought are of ordinary stuff... I didn't want to leave the shop empty handed! The products seem to be the same old standard products from years and years there's hardly any changes, I am specifically referring to ProCook, Portsmouth branch... It's because of the tourist attractions that there is sale.... People from London visiting finds not much has changed.... No offense meant to the staff working there....

Very high quality, really helpful in-store staff, and when two items (ordered in store for delivery) arrived damaged, replacements were delivered the next day with no fuss

Jade was extremely helpful, knowledgeable and patient and the products we bought we are very pleased with.

Very good customer interaction and help provided.

The lady that served my wife was incredibly knowledgeable about her products and suggested better alternatives to what we wanted.

While shopping for new knives, shop assistant Holly made my experience phenomenal. She didn't try and push a sale, answered all of my questions, made valuable suggestions, was warm and knowledgable. I do hope Holly's boss reads this, staff members like Holly are what keep customers coming back!

Lots to look at and very helpful staff

Excellent service

Bardzo lubię zakupy w tym sklepie. Świetna obsługa i przede wszystkim znakomita jakość produktów.

It was a very pleasant experience with a very informative colleague who answered my questions with confidence and good knowledge of the product

What a lovely physical retail experience.. reminds me of the old days when staff cared and the shop was well presented with actual stock you could look at, see the quality, make an unhurried choice. The girl who assisted on Sunday down at Gunwharf was bright, bubbly, super helpful and had a real understanding of your product lines. Choice was overwhelming but she listened, recommended some options and then left me to decide, perfect balance of informing me but not hovering around looking for a sale. High quality kitchen items, these look like they’ll outlast me, would highly recommended a visit next time you’re upgrading your cookware!

Lovely quality casserole pan great value for money looked at lots before choosing this one.
Helpful staff in store