The team were just excellent. Knowledgeable and willing to answer all our questions without making us feel stupid or rushed. We had planned to buy from a different shop but were so impressed with the... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaUnit 20 209 The Westgate, OX1 1PE Oxford, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Lovely shop, found everything I was looking for plus a few handy extras I didn’t know were a thing. The member of staff that served us was great, I wish I’d got his name! Was very informative and effi... Näytä lisää
The team at Oxford Westgate were super helpful, kind and polite. I walked in a few minutes to closing time but never did I ever feel rushed or made to 'hurry up we are closing." My questions were well... Näytä lisää
Yritys on vastannut
Nick our assistant was extremely knowledgeable and seem to enjoy his work. Which helps when you are making a large purchase. I will definitely go back when I need something else for our home.
Yrityksen tiedot
Yrityksen kirjoittama
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Yrityksen kirjoittama
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Yhteystiedot
Unit 20 209 The Westgate, OX1 1PE, Oxford, Yhdistynyt kuningaskunta
4,8
Erinomainen
384 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Wonderful friendly service and quick
15. joulukuuta 2025
Vastaus yritykseltä ProCook - Oxford
We appreciate your positive feedback. We are so happy you enjoyed our wonderful, friendly, and quick service.
Vastaus yritykseltä ProCook - Oxford
We appreciate your positive feedback. We are so happy to hear that you found our staff friendly and helpful and liked our good quality baking trays.
Really helpful staff
Really helpful staff, who took time to help and answer questions.
11. joulukuuta 2025
Great Customer Service
I would recommend the store as the assistant was very helpful & took time to reassure me about the item having a guarantee if the item failed to work.
Happy to say that the item is working perfectly.
9. joulukuuta 2025
Vastaus yritykseltä ProCook - Oxford
We're happy to hear that the assistant was helpful and reassuring, and that the item is working perfectly! We appreciate you recommending our store and thank you for your positive feedback.
Vastaus yritykseltä ProCook - Oxford
We're happy to hear that you are very satisfied with everything you received. Thank you for your positive feedback!
Vastaus yritykseltä ProCook - Oxford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Excellent service and products
Staff polite, friendly and helpful.
Store well layed-out and open fairly long hours.
15. marraskuuta 2025
Vastaus yritykseltä ProCook - Oxford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and liked our store layout and hours.
Vastaus yritykseltä ProCook - Oxford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Vastaus yritykseltä ProCook - Oxford
We appreciate your positive feedback. We are so happy you enjoyed our quick, efficient, and friendly service; thank you for letting us know.
Staff are always really friendly and…
Staff are always really friendly and helpful. Good range of products at reasonable prices.
7. marraskuuta 2025
Vastaus yritykseltä ProCook - Oxford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly and helpful and liked our products.
Vastaus yritykseltä ProCook - Oxford
We're happy to hear that our shop assistant was helpful. We appreciate your positive feedback and your time!
Assistant very helpful
Assistant very helpful. Tried to make an educated choice for a purchase and the assistant went out of his way to help.
30. lokakuuta 2025
Vastaus yritykseltä ProCook - Oxford
We're happy to hear that our assistant was helpful and went the extra mile to assist you in making an informed purchase. Thank you for your positive feedback!
It’s worth a visit!
In this in addition to my previous visits to ProCook I have always been treated well and helped when I needed it. Highly recommended.
27. lokakuuta 2025
Vastaus yritykseltä ProCook - Oxford
We appreciate you taking the time to share your positive experiences with us. We're happy to hear that you've consistently been treated well and received helpful assistance during your visits. Thank you for your recommendation!
Vastaus yritykseltä ProCook - Oxford
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very helpful in the store also very…
Very helpful in the store also very knowledgeable
20. lokakuuta 2025
Vastaus yritykseltä ProCook - Oxford
We're glad our team could provide helpful and knowledgeable assistance. We appreciate your positive feedback and your time.
Excellent service
Excellent service. It makes a really nice change to speak with staff who really know their products and are able to recommend exactly what you need. I shall definitely be returning.
9. lokakuuta 2025
Vastaus yritykseltä ProCook - Oxford
We're happy to hear you received excellent service and appreciate that our staff's product knowledge allowed them to recommend exactly what you needed. We look forward to your return!
Great product at a great price
Great product at a great price. Great service in store too
13. lokakuuta 2025
Vastaus yritykseltä ProCook - Oxford
We appreciate your positive feedback! We're so happy you liked our great product, great price, and the service in our store.
Good quality, fair prices
The store was clean and nice, had pretty much anything you'd need in a kitchen, and different price levels to choose from. Friendly staff, good deals.
8. lokakuuta 2025
Vastaus yritykseltä ProCook - Oxford
We're so glad to hear that you found our store clean and well-equipped with a variety of kitchen items at different price points. We appreciate your kind words about our friendly staff and good deals!
Delivery didn’t call except for the…
Delivery didn’t call except for the first time; package broken seriously and 1 piece in the pot watcher set missing.
2. lokakuuta 2025
Vastaus yritykseltä ProCook - Oxford
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
Vastaus yritykseltä ProCook - Oxford
We're happy to hear that your personal experience was very good. Thank you for sharing your positive feedback with us; we appreciate it.
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