Every time I go into the shop the staff are exceptionally helpful and knowledgable about the products. I recently bought three new Pro Elite Tri-Ply Frying Pan Set and Professional knife and block all... Näytä lisää
Sijainti
Vaihda sijaintiaUnit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP Kingston Upon Thames, GB
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Katso, mitä arvostelun kirjoittajat sanovat
Best products and very trustworthy. use their services if anything goes wrong with your product and they won’t disappoint you on their warranty and guarantee claims. I’m their forever customer and wil... Näytä lisää
Yritys on vastannut
A good selection of cookware at reasonable prices. Very helpful staff who checked if I needed assistance then left me to browse until I was ready to complete my purchase. Very happy with my purchase o... Näytä lisää
Yritys on vastannut
The sales person who served me was extremely friendly and welcoming. She offered her help and was quick to show me just the set of pans I was hoping to find. She explained the product’s benefits and m... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Yrityksen kirjoittama
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Yhteystiedot
Unit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP, Kingston Upon Thames, Yhdistynyt kuningaskunta
4,8
Erinomainen
843 arvostelua
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Procook Kingston
Great display , merchandise and offers. The staff were welcoming and very helpful
14. elokuuta 2026
Vastaus yritykseltä ProCook - Kingston
We're so glad you enjoyed our display, merchandise, and offers! We're also happy to hear that our staff was welcoming and very helpful. Thank you for your kind words.
Excellent range and quality of…
Excellent range and quality of products. Reasonable prices. Good service.
13. elokuuta 2026
Vastaus yritykseltä ProCook - Kingston
We're delighted to hear that you were satisfied with our product range, quality, prices, and service. Thank you for your positive feedback; we truly appreciate it!
Excellent friendly service
8. elokuuta 2026
Vastaus yritykseltä ProCook - Kingston
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Vastaus yritykseltä ProCook - Kingston
We are so glad to hear that our team was friendly and knowledgeable during your visit. We truly appreciate your kind words and positive feedback!
Great customer service
8. elokuuta 2026
Vastaus yritykseltä ProCook - Kingston
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
As a chef i can be more happy with…
As a chef i can be more happy with products i bought
7. elokuuta 2026
Vastaus yritykseltä ProCook - Kingston
We are so pleased to hear that you are happy with the products you purchased! Thank you for your wonderful feedback.
I bought a chef knife they told me that…
I bought a chef knife they told me that it is very good knife but i just use 2 day and all the sharpness is gone I have to use knife sharpener in just 2 days of buying knife isn't a joke
27. heinäkuuta 2026
Vastaus yritykseltä ProCook - Kingston
We're sorry to hear about the sharpness issue with your new chef knife. We appreciate you bringing this to our attention and will investigate this matter.
Vastaus yritykseltä ProCook - Kingston
We appreciate your kind words about our helpful staff and that you are happy with your product. We're so glad you had a positive experience!
Helpful sales assistant
Helpful sales assistant - still in training but you would not have known had she not said. Gentle upselling resulting in that upsell purchase. Polite and professional.
6. elokuuta 2026
Vastaus yritykseltä ProCook - Kingston
We're so pleased to hear you had such a positive experience with our sales assistant! It's wonderful that her professionalism and helpfulness shone through, and we appreciate you acknowledging her gentle approach to upselling.
Good product and helpful staff
5. elokuuta 2026
Staff are always very helpful and the…
Staff are always very helpful and the advice they give is always very welcome.
31. heinäkuuta 2026
Vastaus yritykseltä ProCook - Kingston
We're so glad to hear that our staff is always very helpful and that you appreciate the advice they provide! Thank you for your kind feedback.
Fabulous Store, great staff and product range
Lovely helpful staff and really wonderful range of beautifully designed products for the home 🙂
25. heinäkuuta 2026
Vastaus yritykseltä ProCook - Kingston
We're so happy you enjoyed our lovely staff and found our range of beautifully designed products for the home to be wonderful! Thank you for your kind words.
Friendly and helpful staff
The lady who served us was very helpful and knowledgeable and understood exactly what we were looking for.
1. elokuuta 2026
Very good service
I needed an emergency replacement for a food processor. I received excellent, prompt and very attentive service from the assistant (I don't know his name). He led me to a suitable processor and explained its components and checked its functions on-line in front of me. He then made sure that it was properly packed in a suitable manner for me to carry on the bus. I was very impressed with him. It is actually a nice food processor as well.
20. heinäkuuta 2026
Great customer service.
The staff in ProCook Kingston were knowledgable and very helpful. The products are goods quality and reasonably priced.
27. heinäkuuta 2026
The quality of customer care was…
The quality of customer care was exceptional, thank you
26. heinäkuuta 2026
Polite staff, well laid out
The young man who served me was very polite and helpful while respecting my personal space.
26. heinäkuuta 2026
Great knowledge & advice from the lady…
Great knowledge & advice from the lady that served us in the Kingston store. Thank you
16. heinäkuuta 2026
Low pressure sales
Low pressure sales. The salesperson took the time to explain the various types and pros and cons of each set of pans. She asked what I liked to cook and let me decide which pans would work best while answering the questions I had and did not try to upsell me - greatly appreciated her time and advice and I’m looking forward to cooking with these new pans.
15. heinäkuuta 2026
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