Knowledgable and polite staff were able to advise me on various options with pros and cons for each allowing me make an informed decision on what pot/pan set to purchase. Very happy with the service.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I visited your braehead store as I purchased a mini food processor a few weeks ago and after 3 uses it broke down The young girl who helped me was really nice and helpful
Really great customer service at Pro Cook. The sales assistant was friendly, knowledgeable and took the time to recommend the right coffee whisk for me. She was very helpful throughout the whole purch... Näytä lisää
Great company, well laid out shop units, great products and staff that really know what they are talking about and so helpful. I went in for a serrated edge knife and came out with something complete... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Yrityksen kirjoittama
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Yhteystiedot
Unit 6, Braehead Shopping Centre, G51 4BN, Glasgow, Yhdistynyt kuningaskunta
- 0141 6114181
4,8
Erinomainen
324 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service from wonderful sales agent
Very knowledgeable sales agent, polite, offering to order product that is not in store, taking time to explain differences between pans I wanted to purchase
15. toukokuuta 2026
Vastaus yritykseltä ProCook - Glasgow Braehead
We're so happy to hear our agent was knowledgeable, polite, and took the time to explain product differences. Thank you for your review!
Lovely staff and love everything I bought
I wish I remembered the lovely ladies name from procook Braehead. She was great helping me pick items for my new house. Very helpful as I didn’t know where to start. Ended up with lots of items I needed and wi be back soon for more
23. toukokuuta 2026
Vastaus yritykseltä ProCook - Glasgow Braehead
We're so glad our team member provided excellent assistance, helping you find exactly what you needed for your new home. We appreciate your kind words and look forward to your next visit!
Steak knives
The staff are very helpful and can point you in the right direction. Lots of choice and good quality.
19. toukokuuta 2026
Vastaus yritykseltä ProCook - Glasgow Braehead
We're so glad you enjoyed our staff's helpfulness and found a great selection of quality products. We appreciate your kind words!
Staff in store were so lovely and…
Staff in store were so lovely and helpful. We had a lot of heavy items and were happy to help lifting these things with us.
17. toukokuuta 2026
Vastaus yritykseltä ProCook - Glasgow Braehead
We're so happy to hear our team was lovely and helpful with your heavy items. Thank you for your kind words!
Excellent customer experience.
20. toukokuuta 2026
Vastaus yritykseltä ProCook - Glasgow Braehead
We appreciate your kind words.
Vastaus yritykseltä ProCook - Glasgow Braehead
We are so pleased with your purchase.
Excellent customer service.
The sales assistant was friendly, professional and informative.
14. toukokuuta 2026
Vastaus yritykseltä ProCook - Glasgow Braehead
We appreciate you sharing that our sales assistant was friendly, professional, and informative!
Staff in braehead shop are lovely-…
Staff in braehead shop are lovely- friendly and could not be more helpful.
13. toukokuuta 2026
Vastaus yritykseltä ProCook - Glasgow Braehead
We're so happy to hear our staff was friendly and helpful! Thank you for your kind words.
Staff are lovely
Staff are lovely. Have helped me find things both times I’ve been in even if I ended up not buying.
12. toukokuuta 2026
Vastaus yritykseltä ProCook - Glasgow Braehead
We're so glad our staff was helpful during your visits! We appreciate you sharing your positive experience.
Good range of kitchen ware and very…
Good range of kitchen ware and very knowledgeable and helpful staff.
14. toukokuuta 2026
Vastaus yritykseltä ProCook - Glasgow Braehead
We appreciate you sharing that our kitchenware range and staff were helpful!
Completely useless…
Amended review due to prompt action in processing a refund.
I was miss sold a completely useless fry pan. I was looking for a pan which was less than 20cm. I was recommended a small individual pan. As there was no labelling on the one I was shown I specifically asked if it was induction compatible and I was assured that it was. IT'S NOT! I now have the prospect of a near 60 mile round trip to return it.
14. toukokuuta 2026
Vastaus yritykseltä ProCook - Glasgow Braehead
We’re sorry to hear about your experience. We can see that one of our advisors has now resolved this issue for you.
Please accept our apologies for the incorrect information provided regarding the pan’s induction compatibility and for the inconvenience caused.
Vastaus yritykseltä ProCook - Glasgow Braehead
We're glad you enjoyed your experience. We appreciate your kind words.
The sraffe were very knowledgeable
The sraffe were very knowledgeable. Helped us find what we were looking for with no pressure to buy
10. toukokuuta 2026
Vastaus yritykseltä ProCook - Glasgow Braehead
We appreciate you sharing your experience! We're so happy to hear that our staff's knowledge was helpful and that you felt no pressure to buy.
Friendly staff
11. toukokuuta 2026
Vastaus yritykseltä ProCook - Glasgow Braehead
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great product helpful staff.
9. toukokuuta 2026
Vastaus yritykseltä ProCook - Glasgow Braehead
We appreciate your kind words!
Vastaus yritykseltä ProCook - Glasgow Braehead
We really appreciate your kind review.
Assistant was really helpful and…
Assistant was really helpful and pointed out offers of 3 for 2 etc. great shop too.
8. toukokuuta 2026
Vastaus yritykseltä ProCook - Glasgow Braehead
We're so happy you had a great experience and found our assistant helpful with offers. We appreciate your kind words!
Very pleasant and friendly staff
Very pleasant and friendly staff in Braehead Glasgow store
7. toukokuuta 2026
Vastaus yritykseltä ProCook - Glasgow Braehead
We're so glad you enjoyed our pleasant and friendly staff at our Braehead Glasgow store! Thank you for sharing.
Vastaus yritykseltä ProCook - Glasgow Braehead
We appreciate your positive feedback about our shop and knowledgeable staff.
In shop atmosphere good
In shop atmosphere good. Staff helpful and product bought was well made and exactly what I was looking for.
4. toukokuuta 2026
Vastaus yritykseltä ProCook - Glasgow Braehead
We're happy to hear you enjoyed our shop's atmosphere and found our staff helpful. We're glad you found the perfect, well-made product!
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